Overall Rating: 
4.5 / 5
4.5 / 5
1092 Reviews
Open Ratings Snapshot
Rating Snapshot (1,092 reviews)
5 stars
755
4 stars
249
3 stars
38
2 stars
28
1 star
22
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
1,013 out of 1,09293% of reviewers would recommend TurboTax 20 Returns to a friend.
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
1092 Reviews
Open Ratings Snapshot
Rating Snapshot (1,092 reviews)
5 stars
755
4 stars
249
3 stars
38
2 stars
28
1 star
22
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
1,013 out of 1,09293% of reviewers would recommend TurboTax 20 Returns to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 21, 2020
Easy to Use
It was easy to use and I found all that I needed. I gad a problem that I couldn't register on to the Turbo Tax. It keeps giving me an message to try later. I'm still not on their data base.
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Location:London, Ontario
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 2, 2020
Donations
Last year's information is loaded into this year's form. It would be wonderful to include the names of the donations from last year to allow us just to fill in the new dollar values.
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1out of 1found this review helpful.
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Location:Lower mainland B. C.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Feb. 24, 2020
Quick easy to use
Easy to use comprehensive excellent product. Gets better every year.
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1out of 1found this review helpful.
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Location:toronto Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 30, 2019
Another Great Year !!
I've been using TurboTax since it was QuickTax !! It's a great & easy way to do your own taxes . There's plenty of help should you need it.
I highly recommend it !!!
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1out of 1found this review helpful.
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Location:Scarborough, Ont.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 29, 2019
It was easy and very helpful. I will recommend this service to everyone
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1out of 1found this review helpful.
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Location:London ON
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 28, 2019
Printing of return
To print a simple return for my records used 30 sheets of paper even though I had consented to unused forms not being printed. Tax on split income alone consumed 9 sheets even though specifically stated that there was none. Please correct before next year.
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Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 27, 2019
Easy to us, and has optimizers to help you ensure you get the most out of your return. Also, Intuit help desk is very helpful when any problems arise.
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Location:Leamington Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 24, 2019
Good value
Turbo Tax makes filing taxes about as simple as it can get. I have used it for my own, my spouse's and my parents' taxes for 6 years and keep going back
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0out of 0found this review helpful.
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Location:Kamloops
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 19, 2019
TurboTax 2018 nails it ... again!!!
In my opinion, TurboTax is the best tax software I've ever used! In terms of value, ease of use and helpful tips, nothing beats TurboxTax! :)
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Location:Markham, ON
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 19, 2019
Great program, easy to use and recheck information.
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0out of 0found this review helpful.
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Location:Ontario
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 12, 2019
Regular Client
Hi there, I am using Turbo tax since 2013 and very happy with the software.
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0out of 0found this review helpful.
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Location:Fort McMurray AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 7, 2019
needed product
the only thing that I see that needs to be added is the employment code. Otherwise a very easy to use product.
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0out of 0found this review helpful.
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Location:toronto, ontario
Relationship:No Preference
Home:No Preference
Family:No Preference
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Apr. 6, 2019
I've been using your tax system for many many years
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0out of 0found this review helpful.
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Location:Cornwall, On.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 31, 2019
extra pages
turbo tax should not print file for tax on split income if there is none. this adds 7 pages that are not needed, but otherwise great program
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+2points
2out of 2found this review helpful.
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Location:Winnipeg, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 27, 2019
Best Purchase
Turbotax 2018 is very good tool for the individual tax return. Quick and easy to use, explanations and references available; access to my account to load T- slips and easy netfile complete tax return.
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1out of 1found this review helpful.
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Location:Edmonton, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 26, 2019
Loyal user.
Excellent product, made my life so much easier during tax season. Thank you so much.
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+6points
6out of 6found this review helpful.
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 26, 2019
Easy, Peasy
For most salaried workers this program is very simple to use. Asks questions step by step, makes the best recommendations & then leads right into printing the form for mailing or transferring it electronically to the federal Netfile website. Low price to have a tax consultant submit your returns. I have no idea how well this program performs if you have foreign holdings or own multiple properties. But for a more typical worker, even with medical, disability or dependency issues this should be easy & work effectively.
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Location:Victoria BC
Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 18, 2019
New Re file option
Glad to see that we can file our taxes, updates are complete. A new feature which I love, is to "Refile" taxes online if you get another T4 in the mail. Just uploads again... super easy.
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+5points
5out of 5found this review helpful.
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Location:Fort St John, BC
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 14, 2019
Invest
The calculations for the investments went very smoothly.
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0out of 0found this review helpful.
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Location:Vancouver
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 12, 2019
ease using
i have been using this product for over 25 yrs. it is easy to follow and the review function points out useful hints.
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1out of 1found this review helpful.
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Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 9, 2019
Great software to use
Using TurboTax has reduced my tax preparation time from two hours to merely 20 minutes. I love this software and will definitely continue to use it.
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+2points
2out of 2found this review helpful.
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Location:Ottawa, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 6, 2019
Excellent Product
Excellent product. Comprehensive and easy to use. A good purchase. I have used Turbo Tax for many years and have never been disappointed.
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3out of 3found this review helpful.
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Location:Sudbury, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 6, 2019
reliable product
I have used TurboTax 20 for several years now and find it to be user friendly and not complicated to use
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1out of 1found this review helpful.
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Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Mar. 4, 2019
Netfile
This year I found confusing with the review and the netfile. Usually over the years it is easy to transision into netfile from the review. Not so much this year! You have to go into the file screen and then click Netfile
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3out of 3found this review helpful.
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Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Feb. 23, 2019
Quick and Easy
Even with the number of documents I need to enter, TurboTax makes it easy. I can connect to the CRA's myaccount page and TurboTax pulls the tax forms into the program right from the CRA site.
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+4points
4out of 4found this review helpful.
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Location:Edmonton, AB
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Feb. 23, 2019
Taxes made simple
Ive been using TurboTax for 13 years now and never once have I had an issue. Thanx TurboTax for making this time of year simple!!
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3out of 3found this review helpful.
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Location:ottawa ontario
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Feb. 23, 2019
No surprises
Great product. Have been using it for years now. I like the improvements to the 2018 program.
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1out of 1found this review helpful.
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Location:Grimsby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:Feb. 19, 2019
Great Tax Software
I have been using TT for over 5 years. Very satisfied with the product and easy to use. No need for help from tax consultants to prepare yearly returns.
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2out of 2found this review helpful.
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:May. 27, 2018
Fastest filing yet...
To really make the most of this software, you should take the time to register a CRA account. The integration and synchronization with CRA is phenomenal. Income statements (T4, T5...) automatically upload, as do RRSP contributions. (I did a quick check just to make sure, and yep, all was accurate.) I filed 2017 tax returns for my wife and me in record time (1.5 hour)
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Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
1092 Reviews
Date:May. 13, 2018
Great to Work With
I found the program easy to use, been using it for at least 10 years. I will be using it next year. Excellent program.
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Location:Norman Wells, NT
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
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