Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 22, 2020
Easy to Use
Less than an hour and had both tax returns completed and filed.
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Location:Clarington, ON
Relationship:I'm married
Home:I own my own home
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 20, 2020
Excellent Pruchase
Have been buying this Product for years and every year it becomes easier and easier. Thank you TurboTax for taking the stress out of completing our Tax Returns. See you next year and many, many thanks.
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Location:New Glasgow, NS
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 19, 2020
great product but cheaper last year
don't understand why it can't be cheaper but it works very well
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Location:vancouver
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 17, 2020
Do family taxes with ease
Always a joy to work with TurboTax to complete my income tax returns.
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Location:Richmond
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 17, 2020
easy to use, fill in the lines as you go and the program does the rest
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Location:Cape Breton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 17, 2020
always have used this system and always reliable. Will keep using this as long as the price remains reasonable. Usually can find in store without difficulty. Easy to use and would recommend to friends and family members.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 17, 2020
Inexpensive and EASY TO USE
A simple & easy to use software, frustration free.
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Location:Ottawa, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 16, 2020
excellent product
this is a very easy program to use. walks you through each step...easy peasy!
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Location:Hamilton ON
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 16, 2020
Good product
Does everything needed. No problems or glitches in the program.
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Location:Hamilton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 14, 2020
Easy to use!
I have tried two or three other tax filing software over the last few years, and TurboTax is by far the most straightforward, user-friendly experience so far!
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Location:Montreal, QC
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 14, 2020
Easy to use
I've used tax preparation software for a few years. It's great!
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Location:Prince Albert, SK
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 12, 2020
Good purchase
The program was as slick as advertised, makes tax returns a breeze.
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Location:Lethbridge, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 11, 2020
Grear purchase!!!
I am complete satisfied with the purchase of Basic Turbo Tax, it is not complicated to use it!
I highly recommend this excellent product!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 11, 2020
Great Product
This tax preparation program is great for simple tax returns. Easy to use and I love that it automatically puts numbers wherever they need to be added. I like to fill out my own forms, but you can give your information and allow the program to do it as well. Highly recommend.
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Location:Kakabeka Falls, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 9, 2020
For personal use
It is an easey and very simple way to do your income tax
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Location:Mieeoe, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 9, 2020
A must if you are an international student
I only used one company for filling my taxes for my 1st year in Canada as an international student. After it, I decided I should give TurboTax a chance and fill my taxes. Totally worth it. Easy to install, to use, and well explained.
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Location:Thunder Bay, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 9, 2020
Simple and Fast
I have been using this program for years and it is simple to use and shouldn't take you more than 15 minutes to do a return. Will definitely continue to use this product.
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Location:Kelowna, BC
Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 8, 2020
Great Purchase!
Really easy to use. Because of this, it was the fastest I've ever done my taxes. I usually take several evenings or a couple of days, instead, I did it one afternoon! Thanks TurboTax!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 8, 2020
smooth tax preparation
TurboTax basic is the smoothest tax preparation available.
I've used it for a few years now and find it's the best way to get our taxes completed.
Governmental paper forms are too confusing and time consuming.
TurboTax is the best
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Location:Gravenhurst Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 6, 2020
Does it all!
TurboTax Basic has all the CRA forms included in the package. You can fill out anything you need for your tax return. The other levels of the software might be preferred for Businesses, Tax preparers, etc., but for the Individual who knows what forms they need, this has it all. Easy to use, informative, great Help section. Wouldn't do my taxes by hand ever again!
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Location:Vancouver, BC
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 6, 2020
Turbo Tax Best way to file taxes
This is such an easy program, the "free" ones do not get all your money for you like this one does.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 5, 2020
So simple and fast
So easy to use and helpful tips throughout make you feel confident that the return was completed accurately.
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Location:Fort Saskatchewan
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 5, 2020
Really good
I saved me money It was the best refund ever I will continue to use turbotax
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Location:ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 5, 2020
Amazing Tax program
Easy to use, user-friendly, inexpensive, and step by step with helpful notes all the time
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Location:Hamilton
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 5, 2020
Easy to use
First time doing taxes with no background knowledge and found this program super simple to use. no need to be nervous with this program.
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Location:Vernon
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 4, 2020
Love Turbo Tax
I have used turbo tax for a few years now and have nothing but good things to say about how easy it is with the step by step instructions.
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 3, 2020
Worth its weight in gold
I have used Turbo Tax for many years years and I appreciate the service.
I notice that it is easier to use each new year because of your updating every new year that I use it.
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Location:Three Hills Alberta
Prior Tax Prep Method:No Preference
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 3, 2020
Good for netfile
The forms were a little annoying this year. I buy it for the ease of netfile. works good
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 3, 2020
Turbo Tax basic
Found Turbo tax very easy to use and extremely resourceful as it pulled my basic information like name, address, Sin number, phone number etc, and applied it to the current forms. that saved me a lot of time.
I found the constant suggestion to upgrade a little annoying, since my return is very basic.
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Prior Tax Prep Method:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 2, 2020
Turbo Tax Basic
Turbo Tax Basic was easy to use and follow. by answering the questions --- forms were easy to find. Doing Tax has become more stream lined, when you do not have a lot of forms to contend with.
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Location:Regina, Sask
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
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