Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 2, 2020
GETTING OLDER SUCKS
It is easy to use but as I get older I confuse easy. As consequence it's getting harder to use my computer. As far as life changes are concerned I'm divorced after 32 years of marriage and am now retired.
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Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 1, 2020
Love This Product
I've used this product for years, it's never even a question, when the t4's come in, we buy Turbo Tax. It's easy, it's fast and I KNOW my taxes will be done correctly. I appreciate all the updates and it helps make the whole process stress free.
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Location:London, ON
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 1, 2020
Excellent Product but. .
Awesome product. Easy to follow and file. My taxes are very simple. Improve by putting a link from 2018 Icon to the site to purchase 2019 Icon. I spent forever trying to find the 2019 returns
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 29, 2020
well worth it!!
purchased the program today, finished the return in 30mins with a refund too easy!! WooHoo !!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 29, 2020
Best Tax Service around
I have been a customer and user of Turbo Tax for many, many years. Always filed accurately due to their software. Highly recommend this tax program.
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Location:London, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 29, 2020
Super Fast & Easy
This was super fast and easy to use. You can change the text size on the toolbar if you have trouble seeing the tiny boxes.
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Location:Richmond, BC
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 29, 2020
easy to use
Have used turbo tax for years - great program. It makes sure you don't miss anything.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 29, 2020
Great Product
Easy to use product, did not have to leave my room or home, done in ten minutes! thanks Turbo Tax. :)
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Relationship:I'm single
Family:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 28, 2020
Turbotax Basic
Excellent step by step process, and does not long to complete.
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1out of 1found this review helpful.
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Location:Kingston,ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 28, 2020
Turbotax basic
I have used turbotax basic for many years and have had no issues with it and will continue to use it.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 27, 2020
Excellent value
Simple to use and refund deposited within 10 days. Awesome!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 27, 2020
Great Tax software
I have used it for the past 5 years. Great software and value.
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Location:Mississauga, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 26, 2020
My only complaint was with the very small print on pop-up forms. Difficult with 85 year old eyes! Otherwise an excellent program.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 26, 2020
Quick and easy
Took me 15 minutes to fill the forms and send away. Quick and easy. I use TurboTax every year.
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 26, 2020
So Simple!
So easy to use, very direct, reporting income, rrsp's, etc, simple....
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Location:Peterborough, On
Home:I own my own home
Family:No Preference
Business:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 26, 2020
cabbage soup
I have used Turbo Tax for the past few years and have found it to be user Friendly.
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Location:Norris Arm, NL
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 25, 2020
Fast and easy
The product is straight forward and easy to use. I am confident in the results. Been using this for years without difficulty
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Location:Sault Ste. Marie, ON
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 25, 2020
Best Tax Return Ever
I have tried the net file tax return, would never buy it again. It was so hard to navigate thru and written so you have to be a cpa to understand it. Always buy Turbo Tax
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Location:Hamilton, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 25, 2020
so easy
bin using turbo tax for years and don't think I'll stop.
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Location:Williams Lake,bc
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 24, 2020
Turbo Tax
Easy and simple to use and I'm average using the computer, would recommend this product to all. Steps easy to follow great product!
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Location:London ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 24, 2020
Love this product!!
I have been using turbo tax for years, love the auto fill T-4, it makes my life so much easier.
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 24, 2020
Easy Filing
Very easy to use and quick filing. All done without a problem.
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Location:SUDBURY
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 24, 2020
I have no problems with turbo tax, I have been using it for years thank you
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 24, 2020
Just Great
Easy to use, great way to get your tax return done!!!!!
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Location:Gananoque
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 23, 2020
Best Program
I've been using Turbo tax for over 15 yrs love it. Recommended.
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Location:Springhill, NS
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 20, 2020
Good program to fallow
This year turbo tax was different to navigate when on the T4- R1 erea compared to last year one. But with a quick re look at the pages I was able to find myself on the needed pages and the short video on the specific page of filling the numbers helped alot!
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Location:Cold Lake ,AB
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 20, 2020
best tax
very easy to use only takes minutes to do helpful hints
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Location:ontario
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 19, 2020
use it every year
Have used Turbo tax for over 20 years and have never used anything else and probably will always use it.
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Location:CALGARY AB,
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 18, 2020
Real Easy
Liked the fact that I didn't have to manually enter every number from documents
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Location:Calgary AB
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 18, 2020
Makes Tax Filing Almost A Pleasure
Really makes tax filing easy. Takes your initial information and fills it in all the required forms. Can pick up most information slips from CRA and import them directly into your return. Easy Peasy.
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Location:Moncton NB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
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