Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 13, 2020
easy
very easy, all situations are covered by easy questions to answer. I have used it for 10 plus years and it has never failed me!
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Location:fraser valley bc
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 2, 2020
Nice
Nice and easy tax program. Easy to submit online no hassles.
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Location:Edmonton, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Nov. 12, 2019
Decommissioning of software
I was working on 2016 taxes --- was finished 3 or 4 returns and then suddenly over night the online software was not available! Would be nice if TT communicated updates with it's clients.
Other than the loss of several hours of work to recreate the returns on the desktop version all went well.
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Location:markham
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Oct. 30, 2019
Simple stupid
Easiest tax program I have ever used. Takes 15 minutes to do a basic tax year.
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Location:Okanagan
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Aug. 18, 2019
Easy to use for fairly simple taxes. Very good value.
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Location:Calgary, Alberta
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jul. 15, 2019
Well worth the money
Thank you for walking me through to filing my taxes. I normally don't do it myself, but your program was helpful and easy to navigate. Will do it again next year!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jun. 18, 2019
Turbo tax is very easy to use compared to paper use. I would definately recommend it to friends and family
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jun. 2, 2019
Paid for itself plus!
Late again, no more envelopes at post office. Bought this just to get it in and almost exactly the same as mine only an extra credit I did not claim which paid for the software and then some. Very happy and was so quick and easy to use. Next year definitely skipping the old school and going with turbo tax.
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Location:EOA, London, ONT
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 26, 2019
Best Tax Software
I've use turbotax for 5 years and it has always been so easy and friendly to use.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 14, 2019
Easy as Pie
This gets easier every year. I like doing my own taxes and Turbo Tax lets me do that.
I don't fear doing taxes anymore.
thanks Turbo Tax!!
Manxman
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Location:Kettle Rapids, Mb
Life Changes:I bought or sold investments
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 14, 2019
10 years of using. Love it
I am a basic filer, filing since 1981. This beats paper, pencil, eraser & calculator any time. TT is so easy- it motivates a person to file and get it over with in 2 hours max (including a double check and print). I love that it can down load my employer T4 data. will continue to use.
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Location:Calgary
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 8, 2019
Very easy to use.
Well designed software. Especially for older people with basic computer skills. Step by step interview is very helpful. Customer service is very professional and helped me with all my propblems.
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Location:Whitby
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 7, 2019
Simple, Consistent
Used for many years. Autofill is a nice feature. Inexpensive, consistent, as usual.
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Location:Saskatoon
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 4, 2019
this was one of the easiest returns yet. highly reccomend
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Location:MAPLE RIDGE
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 1, 2019
Insanely User friendly
For my usual basic return... this was the easiest, most user friendly program I've ever used to file my taxes.
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Location:Kitchener, ON
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Okay
Could be improved if the text in the fill-in boxes could have been enlarged.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Telephone Support the Best!!!!
I had a few problems with pension income splitting using the easy step method. The basic TurboTax does not include the optimizer and didn't seem to be updating as I increased the income to be split.
The support staff were very patient and helpful in solving the my issues!!!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
super easy
The step by step instructions are very easy to follow and make filling in your tax forms a breeze. Great product.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Best purchase ever!
This product I have been buying for many years and is simple, easy to understand, efficient and has a reasonable price. I have been more than happy with it. I will use Turbo Tax for many more years.
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Location:Courtice ON
Prior Tax Prep Method:Used other tax software
Relationship:No Preference
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Easy as 1, 2, 3
I used the CRA auto fill option this year and wow, saved me a ton of time and all numbers imported from CRA for my T4 and RSSP contributions where exact as the forms I had in front of me...really only had to claim a few extra things so it was very easy to do with Turbo Tax.
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Location:North York, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Simple
I've used this program for the past 10+ years & have never had a problem with it. The ease of use makes it almost a 'pleasure' to use ... I say almost because it is, after all, a tax program.
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Location:Barrie ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Great Product
I have been using this tax software for well over 10 years and I would not change it for any other brand. Very straight forward and is a solid software program.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
great program
software was easy to use and tips were extremely helpful
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Location:ottawa, on
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Great Purchase
Love turbo Tax Basic. That's all I need to fill my own and my wife's tax return.
Very easy to use and very easy to navigate.
Also, very much like how easy it is to go back to a particular field and change the amount if you made a mistake. Top Notch overall
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Location:Mississauga, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Used Turbo Tax for years.
Easy to use. The split pension income feature allows one to play with alternatives for immediate tax implications and easy optimizing of the feature.
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Location:Greater Vancovuer BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2019
Making Tax Return Enjoyable
The choice of allowing Turbo Tax to automatically direct the user to the various forms and documents OR to enter your data in the order you wish is a nice feature. A running tally of "income" and "tax owing" as items are entered is valuable. The ability to "what if's" allows the user to see what the affect of entering or deleting various items has on the bottom line tax owing.
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Location:Hamilton ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2019
After buying Turbo Tax the automatic renewal was cheap and easy
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Location:Prince George B.C.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2019
Excellent product
As always, great software that I have been using for years without issue
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Location:Edmonton, AB
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2019
best tax software
Love this product!!!
Easy to use and always gets me the most money back.
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Location:Toronto, ON
Life Changes:I moved
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2019
turbo Tax
best little program ever , been using it for 10 years and no issue. Thanks Again
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Location:Winnipeg, Mb.
Life Changes:I moved
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
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