Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jul. 5, 2014
Tax returms for dummies
I would reccomend this to everyone! Its simple and easy to follow, and your tax can all be done by someone with no knowledge of filing one out. i've saved money by doing it for myself and my family.
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Location:Vancouver, BC
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jun. 22, 2014
what a breeze
I use turbo tax all the time and am amazed that it keeps getting better and better
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Location:vancouver,bc
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jun. 9, 2014
So Easy To Use
This has to have been the easiest time of all the years I have used TurboTax to file my taxes. I love the new Netfile service.
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Location:Waterloo, ON
Life Changes:I had a baby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 16, 2014
Smartest purchase I ever made
When I tried to do my taxes by myself it took me hours and I did them wrong. I was so frustrated I gave in and purchased the Turbo Tax Basic and I was done in what felt was minutes and no longer frustrated.
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Location:Hillaton,NS
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 9, 2014
Excellent Product
I tried another, cheaper product first. It required an expensive upgrade. It was demanding, and very limited in versatility. Help was often: topic not available. Tax Refund was less than half of what I expected.
I decided to use the same one as last year, TurboTax. It is fast, easy, and gets the job done simply and completely. My tax refund was more than double what the other one worked out. And I can trust TurboTax.
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Location:Northern BC
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 6, 2014
NO NEED TO BE NERVOUS
Using Turbo Tax made me nervous at first but with their step by step instructions and their HELP Line my fear went away quickly. Now I plan to use Turbo Tax yearly instead of paying a professional to do my tax return plus I save a bundle doing it myself.
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Location:Windsor, On.
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 6, 2014
So Easy To Use
I am in no way a tech wiz but I found Turbo Tax so easy to use that I didn't have to ask anyone for help. I am very pleased with Turbo Tax and myself. I will continue to use Turbo Tax each year and recommend them to all of my family and friends.
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Location:Windsor, Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 5, 2014
Get Taxes Done Faster
Using Turbo Tax is faster, easier, and more accurate than doing taxes by hand!
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Location:Hamilton, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 4, 2014
Easy Return
Money well spent in purchasing Turbo Tax...filing my return was never so easy! Thank you
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Location:Calgary, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 4, 2014
I Love Turbo Tax !
Turbo tax is awesome software it's makes doing your taxes a breeze !! get it today !!
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Location:Vancouver, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 3, 2014
Best Tax Prep Software
I've been using Turbotax for 4 years now, and Quicktax in the years before. It works flawlessly. I use the "interview" approach and it works great!
I'll probably use it again next year.
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Location:Eastern Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 2, 2014
TurboTax 2013
I have used TurboTax and its predecessors for about 15 years. This year was the easiest to use yet. I was pleased that the program looked after the net filing on its own.
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Location:Stirling, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 2, 2014
excellent but could do even better
i have used this tax program for over 15 years - it's had 3 different names that I can recall - and it is so much easier than the paper form-filling. it has gotten much more user-friendly over the years. it does take a year or two to be sure of where to find the correct spot to enter items; the first time through it you will probably be checking your entries two or three times. one improvement would be to, whenever possible, have the 'continue' button on the same spot on the page as you click from one 'easy step' screen to the next. also, it can be intimidating & confusing if you are not familiar with using a computer. but it's a great way to learn some computer skills if you are not a computer person.
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Location:haida gwaii, bc
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 1, 2014
easy to use very happy thanks turbo tax I'll do again next year
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 1, 2014
Solid Tool
Intuit's Turbo Tax software is like doing your taxes by guided tour. Each step is already laid out from start to finish, before you begin, and is custom made every step of the way, each form and tool laid out to use if deemed relevant by you. Oh, and to offset nagging worry that you may have made some error, somewhere along the way, the 'Review' step finds any and presents them for correction, with intelligent 'lookup' links and recommendations. Comprehensive, Inexpensive-- Satisfied!
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Location:Sexsmith, AB
Life Changes:I moved
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2014
Awesome To Use
The TurboTax software is very user-friendly, and very easy to install and understand, even for the most "computer-illiterate" user. Very much worth the low cost!!
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Location:Hamilton, Ontario
Life Changes:I have a rental property
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2014
Have been using this product for many years, and have never had any difficulties. Refunds are always exactly as reported. I also do returns for my in-laws, my mom and a few friends. Every return has been exact to the penny. I will continue to use this product for as long as I possibly can. Kudos!!!
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Location:Stewiacke, NS
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2014
Best Ever- Easy & Accurate
TurboTax (and ImpôtRapide, the French version) is easy to use and understand. First you simply enter the amounts from your Federal and Provincial slips, your medical expenses, tuition, child care, etc. From there almost everything is automatically calculated for you. There is an "easy step intervies" that helps you get started. For every line in the return there are Help Screens that are quite thorough and clear. Most questions are solved by the Help Screens. For more difficult questions there is email, chat and telephone help. The telephone help technicians are very knowledgeable, polite, and thorough. There is a review feature that finds discrepancies and lets you fix them easily. Filing the completed Federal and Provincial returns is a dream, with clear instructions, and takes seconds to complete.
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Location:Montreal, Quebec
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2014
First time user and found Turbo Tax to be very simple and straightforward to use.
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Location:Vernon BC
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2014
Very Easy to Use
No tricks; no misunderstanding - thanks so much for making tax preparation the easiest ever
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Location:Calgary, Alberta
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2014
Great Tax Program
comprehensive filing and excellent help when needed
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Location:Toronto,ON
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2014
Awesome Product
I have used other tax programs and this one was incredibly easy. Others are confusing and take forever to make it complete for net filing. click, click, review, file, done ... absolutely amazing
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Location:Ontario
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2014
Use it every year
I have been filing my return for years using TurboTax and I love the ease with which I can enter the information required and file. No fuse, no MUSE would be my summary. Good work Turbo Tax.
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Location:Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2014
Better/Easier than last year
My family & I have been using Turbo Tax for at least 3 years and this was the first year where I totally understood how to do it without fear that I was making a mistake. I don't know if it has to do with the new format, though I do love it, or with the practice of using Turbo Tax each year but I like this year's version.
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Location:Toronto, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2014
Make life easy
Easy to use: easy to print off ; a morning's work.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 27, 2014
Turbo Tax
Use it every year- because doing it the longform hardcopy way is impossible.
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Location:Calgary Alta
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 27, 2014
This is so easy.
I dread income tax. Turbo Tax makes it easy - usually under 30 minutes. Thanks.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 27, 2014
Provincial Section Poor
I love this software, however, this year my Manitoba Taxes section went to forms instead of easy steps and this made it awkward.
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Location:Stonewall, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 26, 2014
Tax 2013
Very Easy to use. I would highly recommend using this tax software.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 24, 2014
Excellent product!
I've been using TurboTax for years ... it couldn't be easier. I never have to worry about making mistakes (like the old days of pen and paper!!), and every year the govt agrees with the assessment. Only one thing would make me happier .. A REFUND!!!
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Location:Windsor, Ontario
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
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