Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 25, 2022
Simplicity
Turbo Tax makes filing every year simple, easy and pain free.
Thanks Turbo Tax
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1out of 1found this review helpful.
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Location:Winnipeg Mb
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 24, 2022
Best product
used for years. last year bought a different tax problem useless went out & bought Turbo which I have used for 8 years.
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1out of 1found this review helpful.
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Location:Cobourg Canada
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 24, 2022
Easiest Navigation Ever
It was very easy to navigate from one page to the next. At first when I started using this product I was very nervous and unsure about the online process, after loading the product to my computer and register/update it, it was smooth sailing from there on. I recommend this product to anyone who do their own Tax Return. Best purchase ever.
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+4points
4out of 4found this review helpful.
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Location:Toronto, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 21, 2022
It was pleasing to be able to enter totals for Medical & Donations.Thank you
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Location:Kelowna, B.C.
Life Changes:I have a rental property
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 13, 2022
works as advertized
Competent piece of software. No glitches. Walk through makes it easier.
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+2points
2out of 2found this review helpful.
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Location:London
Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 9, 2022
Excellent product
This is the 8th year I've used TurboTax. It's very easy to use and saved my family lots of money. I like that I can switch to forms to fill in my return manually if I wanted.
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1out of 1found this review helpful.
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Location:Ontario
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 9, 2022
2020 taxes
excellent will use it again for my 2021 tax return.
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 6, 2022
I have used this software for many years and I like it. my only question is why do I need to print so many pages with no information on them
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3out of 3found this review helpful.
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Location:Niagara Falls, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Mar. 3, 2022
Easy to Use. Will Continue to Buy
I've been buying this tax software for years and I love it. It's easy to use with Easy Step, but gives you the flexibility of using the tax forms as well.
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1out of 1found this review helpful.
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Location:North Bay
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 27, 2022
awesome
EVERYTHING IS AWESOME WHEN YOU'RE LIVING OUT A DREAM
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Location:British Columbia
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 25, 2022
Easy to use
Keep things simple and accurate with low stress and solid assurance.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 23, 2022
USED SINCE 2004
I have used this software for over 10 years, I am a pensioner and it handles everything I need.
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0out of 0found this review helpful.
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Location:Victoria, BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Feb. 23, 2022
Very Good Tool
A great tool to avoid errors and omissions with your taxes, and get the best returns.
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0out of 0found this review helpful.
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Location:Mississauga
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Oct. 1, 2021
what happened
I filed through Netfile and even payed what I owed them, but they are stating they never received my 2020 return
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4out of 4found this review helpful.
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Location:Maidstone
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Sep. 6, 2021
I enjoy using Turbotax. The program is very easy to use.
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0out of 0found this review helpful.
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Location:Gander, NL
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jul. 27, 2021
pro
make sure you get all your information or does on calculate properly.
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Location:Edmonton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jun. 21, 2021
Precise and Intuitive App.
Turbo tax as a tax application is self explanatory and easy to use.
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Location:Winnipeg, MB.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Jun. 13, 2021
simply simple
i have used Turbo Tax for many years and have always found turbo tax easy to navigate .
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Location:ontario
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 30, 2021
Easy application, very user friendly
This application was recommended by my son. He recently used this in the past few years and boldly raved of its simplicity, that was enough for me to hear especially leaning it was using auto fill,, provided you had a previous account with the CRA, which I did. After struggling through the basics and finding my place following steps was easy. This ongoing positive chat through each step was a great help. Yes I would recommend this to my peers. The steps are clear and if any mistake has been made it will prompt corrections. Great purchase.
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Location:wpg, mb
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 10, 2021
good product
Easy to use just plug in.
Only confusion is at end, did I file?
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Location:Toronto Ont.
Life Changes:I moved
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 5, 2021
Ease of use
been using turbotax for year's and it was even more intuitive than the previous year
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Location:Phelpston , ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 4, 2021
Great product
Turbo Tax Basic is great; however, I recommend that families with kids would benefit from using the version that helps them decide how to claim their deductions.
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Location:Ottawa ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:May. 2, 2021
GREAT PROGRAM
I COULD NOT BELIEVE JUST HOW EASY IT WAS TO FILE MY TAXES. THE PROGRAM WALKED ME THROUGH WHAT INFORMATION WAS REQURED AND AUTOMATICALLY INSERTED EVERYTHING IN THE RIGHT SPOTS. i ENJOYED THE WAY IT CALCULATED MY REFUND. SO DIFFERENT FROM THE OLD DAYS WHEN YOU HAD TO USE THE CRA TABLES TO CALCULATE.
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Location:NORTH VANCOUVER BC
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2021
Great purchase
Took a little while to go through but eventually I figured it out. I like it, using it again for sure.
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Location:London
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 30, 2021
Eases the Angst
Turbo Tax Basic is just the software for navigating all the ins-and-outs of tax returns. Thank-you for being such a user-friendly tool!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2021
This is a great programme that I have used for the last ten years including when I used to file my own professional return until PCs were allowed in AB/SK. It is usually very intuitive and when its not the on-line help is great!!
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Location:Edmonton
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2021
Used now for many years
Love this program. Have used it for years and find it easy, simple and very helpful.
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Location:Victoria
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2021
Excellent filing software
Always so easy to use and file my taxes with Turbotax.
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Location:Quebec
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2021
It is a great program. I saved my income tax by mistake. It was completed and ready to file. I did not know how to retrieve it. It had down loaded into one drive. I was able to re-install the program. All my information was there. My income tax has been e-filed and accepted this morning. Thank you Turbo Tax.
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Location:Kamloops BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 29, 2021
So Easy
I have straight forward taxes and I have found that Turbotax is so easy and a small price to pay for the convenience. It took me minutes to do my taxes.
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Location:Acton, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
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