Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2021
Nice software application
nice and easy to do your own tax you don't need to hire an accountant..
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Location:Saskatchewan
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 28, 2021
Intuit Turbo Tax basic
I have always used turbo tax and have never found it hard to use, which makes this job easy to do yearly. Thanks team!!
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3out of 3found this review helpful.
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Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 27, 2021
Good value for money
I have used turbotax and find it extremely user friendly.
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1out of 1found this review helpful.
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Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 27, 2021
2020 cerb file
very straight forward prompts and very easy to navigate throughout the program
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Location:thunder bay
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 26, 2021
Very Good Program
Really easy to use once I was able to move around between screens & forms
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2out of 2found this review helpful.
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Location:Edmonton, AB
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 25, 2021
great value
easier to use with each passing year! highly recommended. Online download is easy and program works very well. easy to file online
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2out of 2found this review helpful.
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Location:West Vancouver BC Ca
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 25, 2021
Been Using TurboTax for Years Now
Year after year, I just keep using TurboTax. I am so confident when I Netfile my forms that my taxes are correct and I am getting a maximum return with TurboTax, it just puts me so at ease. No hassle, no stress, takes no time, no procrastinating. Just done, easy, year after year. So to all the people at Turbo Tax, thank you for such a great product.
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Location:Hamilton, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 24, 2021
Easy as 1,2,3
Turbotax makes filing income tax easy as 1.2.3. No need to overthink or worry about claiming everything owed to you. The Easy steps walk you through and guide you to a quick and easy task, taxes filed, time for som R&R :)
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 23, 2021
Great product
I've used Turbo Tax to do my and my extended family's taxes for over 10 years. It is so easy to use and saves time on double-checking the math and looking through the income tax rules.
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Location:Ottawa ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 20, 2021
Read the Box
Product is great, but I would advise you to check which version of the program you are purchasing. Last year I purchased the Standard version, and it was great. This year I picked up the Basic, and I missed the features on the Standard. Basic did the job, though!
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Location:Peterborough, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 20, 2021
Basic CD version works great
I found that the Basic version works great as it applies to my particular case.
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Location:Mississauga
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 18, 2021
GREAT VALUE
BEST TAX HARDWARE OUT THERE ! I 'VE BEEN USING IT FOR A FEW YEARS & HAVE NO TROUBLE WITH IT EVEN WITH MY EYES !
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Location:RED DEER
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 18, 2021
Turbo Tax Basic is Excellent
For uncomplicated returns this product is terrific.
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Location:Saanichton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 17, 2021
Very Easy to Use
Very easy to use, especially once you import your documents from the CRA website. We were finished in under 1 hour.
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Location:Burlington ON,
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 16, 2021
Always Useful
Never had one issue or any confusion when using this product. Never go to a business again to file taxes. Great experience
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Location:Calgary AB
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 16, 2021
Great Product
Easy to use and intuitive. I prefer the form method.
It could be a little easier to make some changes if a typo has occurred.
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Location:WOODBRIDGE
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 16, 2021
New Issue this year
Make sure you disable your VPN secure software, as TurboTax had a problem with it for me.
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Location:Port Dover
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 14, 2021
I'm a long time repeat user.
This is the first time I've used the "basic" version. The only significant glitch was tiny font size for the government forms. That was annoying although the support document font size could be increased quite easily.
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Location:Brampton
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 13, 2021
Great Product
I use the form method. simple and straight forward
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Location:WOODBRIDGE
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 11, 2021
Great Product
i have been using Turbo Tax for several years. i tried other products however this has been the easiest to use so far.
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Location:Ontario
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 9, 2021
Turbo is right!
I do a joint tax filing for my wife and I and it honestly goes so fast that it makes me like tax season!
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 9, 2021
So easy to use
I have been using the Turbo Tax system since they were "Home Tax" back in 1995. I am retired now but throughout my entire sales career, I never had a filing concern with the CRA. Every question was properly asked and documented! Kudos!
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Location:Calgary AB
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 9, 2021
It is user friendly, even those without basic knowledge in tax calculation can prepare their own tax return.
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Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 7, 2021
Consistent
Have been purchasing this for more years than I can remember, and will continue to do so. It's consistent, accurate and couldn't be any easier.
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Location:Vancouver Island
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 5, 2021
Great Program
This version of Turbo tax really suited my needs. The Basic version did absolutely everything I need including pension splitting. I have been using Turbo tax since 1996 and have never had any problems.
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1out of 1found this review helpful.
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Location:St. Catharines, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 5, 2021
best tax software as always
I've been using Turbo tax for more than 10 yrs and haven't had any issues. Preparation and ease of use has always been great and they are always there should I encounter any issues. I did (have issues) once with the software for the 2018 tax year and a team was assigned to phone and video call and work me me to resolve the issue. They never let up until I was satisfied
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Location:Vancouver BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I have kids
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 4, 2021
Very helpful
And Easy to use. Have used for many years and will continue.
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Location:Kleinburg Ontario,
Relationship:I'm married
Home:I own my own home
Business:I own my own business
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 3, 2021
Easy to use
Easy to use software.Calculations are easy to follow.Help menu could be better,but all in all it's easy to use.
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Location:Peace River,AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 2, 2021
Fastest way to do your taxes
I have been using Turbo Tax Basic for over 10 years. No more paper and pencil. they have all the forms and they do the calculations automatically. Even easier if you register for CRA My account and then use the auto-fill feature to download all your slips directly from revenue Canada. You can also do a review before filing.
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1out of 1found this review helpful.
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Location:Toronto ON
Overall: 
5 / 5
5 / 5
7119 Reviews
Date:Apr. 1, 2021
Best
Tried using FREE edition. Very hard to work with. Decided to buy for the 4 basic files.
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Location:Edmonton AB
Relationship:I'm married
Home:No Preference
Family:I don't have kids
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