Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 29, 2017
Great
I live by Turbo Tax. It saves me time year over year and even the basic package is very easy to use.
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Location:Mississauga
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 28, 2017
Good Value
Does as expected, good value for a basic package, could use more info on some items, but that's what the Standard package is for, I guess.
0points
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 27, 2017
Great value, instant return
We have used Turbo Tax Netfile for years and have always been able to complete within a short period of time. Health permits me only a very limited time at the computer so this system is of great help to me.
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Location:Fruitvale, B.C.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2017
Simple
It was really easy to use and they double checked everything as it was going through, and a quick review at the end. Very effective!
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2017
I like turbo Tax because it is easy to file my Income tax. It does it for you. Cheap rate too!! It is the future for all. I think. More people should do taxes this way. I like it.
0points
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Location:Ontario Canada
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 24, 2017
Use Help to find Tax Tips
If your stuck use the help to find what you need such as rent payments to a landlord
0points
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Location:Ontario
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 21, 2017
It was okay
From the software part through Turbo-tax it was good. I would suggest people use it. I would just like to see changes in the wording forms from the government. Accountants are not the using this so be clear, give examples of what they want.
0points
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Location:North Bay, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 19, 2017
Superior to a Tax Rep
Missed the table at the left side of the of the Main Pages that showed the Total Income, Taxable Income. Federal Tax and Refund or Balance Owing and changed as soon as changes were made in the main pages
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Location:Ottawa
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 19, 2017
First Time Using
Never used Turbo Tax always used UFile but it was cheaper and gave it a shot. It was fairly easy to use and wasn't disappointed.
0points
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Location:Etobicoke, ON
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 19, 2017
Mostly straightforward if you are familiar with the forms. Had annoying bugs or things I couldn't figure out re CPP opt-out requirement after age 65 and re an override.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 17, 2017
missed some
easy to use but missed entry for health care contributions and municipal taxes.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 14, 2017
A good value
This was our first time doing taxes ourselves. Although it was fairly simple to use, the set up took a while. Also, always worried that we are not keying in the right numbers in the right slots.
0points
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Location:Georgetown, ON
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 9, 2017
Good but interface less than what it used to be
Still a very good product but the latest changes to Easy Step have made it less user-friendly ! Especially the provincial portion was confusing because now it seems that Easy Step actually uses the forms to input a lot of the information which to me defeats the purpose - I had to spend a lot of time to find the checkbox so that the Ontario Property Tax would display correctly !
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 5, 2017
Very handy
Good to use because it covers everything. But it's nice to have someone confirm that all tax bases are covered.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 3, 2017
Excellent Product
The Turbo Tax Basic is and excellent, helpful product for the beginner or frequent user. I have no trouble navigating the tax program.
0points
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Location:Edmonton AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 3, 2017
Good product
Is fast to file, but not clear to input some data, specially the T forms
0points
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Location:Ottawa, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 2, 2017
TT 2016 Tax Year
This is the best production since I have been using TT and that is about 15 years or more. The improvements from TT 2015 to TT 2016 are at last very user friendly and get more to the point than in any previous year. The price has to stay stable and not keep increasing however. The transfer of previous years info to this year is most refreshing. I have not tried the CRA My Account process yet but may do that next year as the sign up process with the Feds can be quite onerous. Good Work TT. Keep it up.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 1, 2017
Meets Tax Requirements
overall rating **
The turbo tax is self-explanatory. and give tips to remove errors which is a very useful add up feature.
0points
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Location:toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 30, 2017
Complicated this year
For some unknown reason things seemed very complicated this year, which is my second with Turbo tax. Last year it sailed through in just a few minutes. But this year things and terms seemed hard to understand, and I ended up weeding through too much stuff only to declare old age security, supplement, and quebec pension plan. I don't know - it all went through, but was very hard on the nerves since this is such an important thing and if I screw up I might not get my pension properly on time.
0points
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Location:quebec
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 26, 2017
quick download
Download was quick, as was activation. Questions mode walked me through the return in a reasonable time.
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Location:Winnipwg MB
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 25, 2017
Basic is not as easy to use as Standard
I only need to do 3 returns, so I decided to buy the Basic program, rather than the Standard program. I found that it was not as user friendly as the Standard prompts you page by page, but all the information was there and I saved myself $15, so I suppose it was worth it.
0points
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Location:Winnipeg, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 24, 2017
Easy to navigate
Follow the simple steps & your taxes done in 30 mts.
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Location:Mississauga, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 23, 2017
nice to have previous turbox tax years
nice to have previous years on file to save the introductions portion,this year would not update under code TT3015,re-installed an still had code?
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 22, 2017
Good Value
I've done my taxes by hand before but I've used TurboTax for over 5 years. I've used the basic version as well as the regular version. I prefer the basic version as it is just as helpful and has all the necessary forms. I will continue to buy Turbo Tax in the future.
+1point
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Location:Calgary, AB
Life Changes:I have a rental property
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 22, 2017
Lack of Features
I only use the basic version as I am retired. I do not like the fact that you cannot import last years info unless I buy the upgraded version. I do not believe that this feature is not included in the basic version.
0points
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Location:Windsor Ont
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 22, 2017
Good Value
Almost perfect and very fast and easy to follow! Will use again next year
0points
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Location:Medicine Hat, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 21, 2017
Easy to use
Quick and easy filing all easily found forms and filing process
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Location:Calgary AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 20, 2017
was quick and made it easy. It asked the questions
to find out all I need to input. Really helps to get
it organized for me.
0points
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Location:meadow lake, saskatchewan
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 19, 2017
Prefer Standard
With a basic return, I thought the Basic edition would be good. Wish I had paid the extra few dollars and just gotten the Standard edition I usually get. Would recommend Standard over Basic even for a simple return.
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Location:Lacombe, Ab
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 19, 2017
to much advertising
To bad they add the advertising into the product , it can confuse some that have not used the software before.
0points
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Location:Calgary
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
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