Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
7119 Reviews
Open Ratings Snapshot
Rating Snapshot (7,119 reviews)
5 stars
4,036
4 stars
1,949
3 stars
550
2 stars
247
1 star
337
Easy to use: 
4.2 / 5
4.2 / 5
Value: 
4.3 / 5
4.3 / 5
6,277 out of 7,11988% of reviewers would recommend TurboTax Basic to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 9, 2016
Worked well
For preparing a simple (for a 17 year old in his first job) tax return it worked well. No complaints.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 1, 2016
Updates Not User Friendly!
Have trouble updating so I can file. Updates not available? Complete nonsense!
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 28, 2016
Easy to use tax software
Its worth buying this product every year and recommend it to all taxpayer who do their own return
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Location:Scarborough, Ontario
Home:I own my own home
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 22, 2016
great for basic returns
I had a pretty simple - single parent, 1 dependent - return to file and found other than the font/layout of the receipt forms, the software was easy to use and did exactly what I needed it to for a low price.
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Location:Calgary, AB
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 21, 2016
best tax file product
easy to use, best cause all you do is type in amounts of
boxes in any all T4's received, program does the rest
no thinking, questions have I forgotten something or
missed an eligible deductions for more of a refund
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 20, 2016
Had a "Script Error" that would not let it run normally in Windows 10. Ran as an Administrator and it worked fine.
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Location:St Andrews, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 16, 2016
Mixed Feelings
It is a little confusing for a new user. This was my first time using it. It does calculate a handsome refund. So if you are willing to persist through a little confusing software prompts for a good refund, you should use this.
I think the writers of this software should make the template easier to use and have sample pictures and mini-tutorials on how to use this software.
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Location:Saskatoon, SK
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 14, 2016
Best Online Program
Turbo Tax is very easy to use. I would recommend this for every one that does not use an accountant to file.
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Location:Medicine Hat AB
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 8, 2016
very good
best product ever! first time we used>>>very easy and direct.
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Location:Saskatoon, SK
Life Changes:I moved
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 7, 2016
could be easier
there are a few sections of the process that aren't explained very clearly. The section to actually file is a little confusing.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 3, 2016
Totalling the Year
It was some what of a pleasure using the tax software. The user friendly software made it easy to use as well.
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Location:Toronto, ON.
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Mar. 1, 2016
Net Filing not easy
I had trouble for the second year in a row trying to net file. I had to upload it myself to send to net file. I do not know if something is wrong in the settings of my computer but couldnt find any answers.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Feb. 10, 2016
good for the price
wished it would be more clear if its filed or not.
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Location:alberta
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Aug. 17, 2015
Great buy
TurboTax was very easy to use and is very fast with doing taxes, it's a great by for tight budget or DIY tax filers.
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:May. 28, 2015
Great Purchase
This was my first time using TurboTax. I had a few areas I wasn't sure of but the help was great at fixing my problems.
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Location:Ontario
Life Changes:I moved
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:May. 27, 2015
have not got back refund yet
i have submitted my returns twice electronically and still have not heard anything from back!! what am i doing wrong. other than that - very easy ..getting very frustrated as i submitted over 2 months ago and then 1 month ago
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:May. 6, 2015
best program to get taxes done
love this makes me get the best for my money worth
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Location:vancouver bc
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:May. 4, 2015
So far is all good. I am about to send it, did have a pro blem doing this already. If all goes well I would recommend this product : if not --well I will not buy it next year,,,
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Location:Manitoba
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:May. 4, 2015
quick and easy
definitely convenient product for basic/simple returns, and completed tax return quickly and painlessly. lots of avenues for assistance if required
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:May. 2, 2015
It is GOOD!
Saved lots of time and the software helped me save$$
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Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 28, 2015
nice n easy
Economical program which speeds up the paperwork when you have a very simple return
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Location:Chillville AB
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:No Preference
Student:I'm a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 28, 2015
TAXTIME
NOT A BAD PRODUCT. I WOULD BE WILLING TO PAY AND EXTRA FEW $$ IF THEY WOULD INCLUDE THE LIVE TAX ADVICE WITH THE PURCHASE OF THE SOFTWARE.
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Location:EDMONTON, AB
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 28, 2015
ALLOWING TO CARRY FORWARD FOR THE BASIC WOULD BE A PLUS. I HAVE BEEN USING INTUIT SINCE THE FIRST DAYS OF WINTAX AND IT IS ALWAYS SERVED ME WELL.
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Location:COWTOWN
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 27, 2015
very confusing at the end when I wanted a paper copy
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Location:calgaey
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2015
Simple
I've used this product for many years and love the simplicity of it.
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Location:Edm. AB
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2015
VERY GOOD
This program is easy to follow and works very well for my needs. I will continue with this program next year.
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Location:Peterborough, On
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2015
User Friendly for Beginners...
Very easy to navigate and provides guidance at every step.
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Location:Ontario
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2015
tax
only problem I had was difficulty efiling. Program was good other than that.
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Location:halifax,ns
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2015
No adding machine needed
Best thing was not having to use a calculator.
Worst thing was the part when we actually wanted to print the copy to mail in our return.
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Location:Montreal, QC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
7119 Reviews
Date:Apr. 26, 2015
Decent but ugly
Very straightforward to use, guides you through the whole process although the GUI is pretty ugly and wasteful of screenspace now that they're making it all Win8 style.
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Location:Brampton, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
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