Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 22, 2021
One of the rock solid software packages on the net
Turbotax is simply my go to tax program and I have not had any issues with it in all my years. The program is simple to use but has the complexities options for more burdensome tax payers.
The user interface as well as aesthetics makes it pleasing to the eye; without it being dull. Good color choices.
The premium options allow users to have multitude of options like optimizations on certain sections, expert guidance if you need it or even audit security. This level of totality in a package is amazing.
Turbotax has given me the confidence to do my taxes and that is a huge sigh of relief. Taxes can be daunting but with well this program helps the user, I must say it has been a wonderful addition to my life.
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Location:Ottawa, Ontario
Life Changes:I bought or sold investments
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 22, 2021
Impôt en ligne
Pour des déclarations vraiment de base.
Aucun coût d'utilisation ou d'achat.
Par contre, demande beaucoup d'attention et il faut un peu chercher, comme par exemple: où entrer la somme des factures de médicaments, ou les factures une à une. Mais on y parvient assez facilement.
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Location:Qc.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 20, 2021
Good Service
It is a good service however, it keeps asking you to upgrade and pay when you don't have to. I would like to see them ask less often as someone using this service for the first time may that that you have to pay for it. They make the screens look like you have to pay when you really do not.
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Location:Kitchener, Cambridge
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 18, 2021
Handy for those in need
A great product for those on benefits or having other financial troubles... simple returns are FREE and FAST!
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Location:Edmonton, AB
Relationship:I'm married
Home:I rent my home
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 16, 2021
easy free
this site is very easy to handle but some questions were hard to find the answer too. love the chance to do it free.
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Location:Windsor ontario
Prior Tax Prep Method:No Preference
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 12, 2021
used free version
found it difficult to navigate back to employment expenses to make changes.
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 9, 2021
Easy taxes
I have a simple tax situation and was able to do my taxes online with Turbotax in 10 minutes, for free. The many Turbotax ads slowed me down, but if I had needed more help, they would have been well-placed.
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Location:Toronto, On
Home:I rent my home
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 8, 2021
first time user
easy to follow steps. will use again next year. would recommend
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jan. 20, 2021
free service is nice to have
would like to see more detail in some of the business profile panes
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Oct. 24, 2020
The Best Online Tax Software
Simple set up with various products and fees based on the complexity that you require ... with a free option for a fairly basic return.
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Oct. 13, 2020
Great for first timers
Super easy to use, was worried about doing taxes for the first time but they guide you through
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Location:Ontario
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Sep. 29, 2020
I already left a review from the Filing Manager
Blah blah blah, nice and easy to use, blah blah blah, ridiculous number of ads
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Location:SK
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Sep. 28, 2020
Good Value Too Many Ads
It is wonderful that Turbo Tax has a free online option for those who would like to access secure income tax filing software quickly. My only complaint is that multiple times throughout the process, the free software recommends that you upgrade to more expensive software options. Recommending a software upgrade no more than once or twice would make more sense.
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Location:Edmonton AB
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Business:I don't own a business
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Sep. 27, 2020
Amazing
I’ve learn alot about taxes. Really easy to use. I highly recommend it !
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Location:Montréal
Life Changes:I moved
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Sep. 26, 2020
Newbie user
This is the first time I have ever tried a tax program. The free version isn't too bad for a first attempt. I just had to make sure to have a copy of an old tax form, to remind me of the lines I need to cover. As well as having all my documents and medical expenses broken down to category totals. The next tax return will go a lot smoother.
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Location:Winnipeg
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Sep. 1, 2020
Easy to Use
This is an easy to use, stress-free way to do one's taxes, at least with the simple returns my family require. There was difficulty in communicating with CRA to Netfile, so we mailed the returns instead.
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Location:Windsor
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Aug. 4, 2020
Very good for people who are not familiar with doing their taxes.... clear and detailed but a little on the slow side
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Location:Vancouver island
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jul. 29, 2020
Good to do taxes
I found this site easy to use, except on how long it would take from when i did my taxes. Hope the site know what its doing.
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Location:Onion lake, Sk
Life Changes:I had a baby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jul. 13, 2020
happy camper
so far its really good, I haven't no problems using it,
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Location:Surrey
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jul. 3, 2020
Great tax software! Easy to use and covers everything.
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Location:Montréal
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jun. 2, 2020
Turbo taxes
I’m not a tech and had a little bit of problems understanding what to do next.
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jun. 2, 2020
handy
I like this product because not only does it make doing taxes easier it makes understanding the tax code easier
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Location:Toronto
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 31, 2020
Easy to do yourself
Turbo Tax is easy to use and it's free for a basic return.
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Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 31, 2020
Best Free Tax Service
This made my taxes easy, automated and electronic. Worth using.
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Location:MONTREAL
Life Changes:I moved
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Student:I'm a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 31, 2020
Got it done!
Using the index on the left hand side of the page is a big help in explaining things.
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Location:BC
Relationship:I'm married
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 31, 2020
Useful Software
Software is different as expected. I was stuck inputing my RRSP/HBP details. Hints provided were not useful.
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 31, 2020
Better Than Paperwork
It needs a mind shift from Paper but the linkage with the CRA is slick. I never swore once during this filing and that's a first.
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Location:nova scotia
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 30, 2020
Great Service
Simple steps to completing return in less than 20 mins.
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 30, 2020
Good software, free version
I used the free version and it was pretty good. It was my first time doing my own taxes and for the most part Turbo Tax would be very clear and put links with explanations. I will be using again.
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 29, 2020
Crucial Service
Nothing is more inescapable and damaging combined to mental health than tax filing. It's a constantly changing, confusing system with the persistent threat of punishment or imprisonment for doing the best a person can. TurboTax takes away some of the fear; the mobile app needs an improved UI, yet it remains the best way to file Canadian taxes.
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Location:New Brunswick
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Family:I don't have kids
Student:I'm not a student
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