Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 31, 2021
Very user friendly and intuitive system
This is an extremely easy to use platform that guides through the entire process with very easy questions. You can either streamline the process or take the longer route if your taxes are more comprehensive to file. The help section is pretty helpful and you find answers on Google if in doubt with any question. You can also go back and forth between sections on a left menu, in case you need to revise or correct the info you entered. At the end, the software prompts a series of questions that allow you to ensure the answers and information you entered are correct. And it's free!!
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Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 31, 2021
Firstly, it was free! And it was easy to use, once I realized that the dark column on the far right was user friendly, as well as the body of the return. By using the easy to read and follow the step-by-step directions. I could even carry on, to complete my file, if I wanted to pass by the "warning" signs.
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Location:Alberta
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 30, 2021
turbo tax
Absolutely recommended for simple T1 tax returns. Walks you through each step and reminds you of any ommissions or errors.
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Location:Ontario
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 30, 2021
Best Tax Service
Ive been using Turbo Tax for many years its always easy to use and free. My refund are always accurate
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Location:Calgary AB
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 29, 2021
Easy to use and intuitive
Very well prepared and easy to use, even for beginners. The free version was complete and had all I needed to file my returns.
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Location:Montreal
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 29, 2021
Good software
It's very easy to navigate and really helpful at compiling all necessary information and documentation.
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Location:Toronto, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 29, 2021
Extremely helpful
I've been using turbo tax for a number of years I find it takes some of the stress associated with tax time out of the equation. Step by step instructions make following along a breeze. Thanks so much for this service especially with covid-19 concerns.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 29, 2021
excellent
Excellent, very simple, easy to use, and it looks great. Navigation intuitive. Great job, love it.
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Location:Saskatoon, SK
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 29, 2021
Fist Experience
The easiest fastest and simplest way I have ever had...With Turbo Tax filling income my tax... Simply The Best
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Location:Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 28, 2021
Great Free Product
The free online version of Turbo Tax is super easy to use. It allows uploading T4s from the CRA website for those who have a CRA MyAccount setup, thus saving the hassle of entering this info manually. Netfiling is easy, you can also download a pdf copy of your tax return to keep offline.
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Location:Markham
Prior Tax Prep Method:Used other tax software
Relationship:I'm living with a partner
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 28, 2021
Great and easy software
Been using Turbotax for years and will continue to. For my own personal taxes this is enough and allows me to double check and file all from one place.
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Location:Mississauga, Ont
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 28, 2021
Best reliable service
I have used this service for four years and cannot say enough about how great they are. I am completely secure knowing my information is private. Thank you
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Location:St Catharines ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 28, 2021
So easy!
Turbotax makes the annual task of filing a tax return so easy and painless. Being able to verify information and figures directly with CRA is absolutely priceless. You always have access to as much or as little assistance or guidance as you actually need. Great value.
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Location:Whitby, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 27, 2021
Great system as I have used your product for years and have never had a problem.
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Location:Peterborough
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 27, 2021
Great software
Very happy with Turbotax: very easy to use and navigate and covered my complex situation. I do recommend it. Thanks for creating a great product.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 27, 2021
Great product
Thank you I found this very user friendly. the only thing I would suggest is to be able to check off income T4 and anything else at the same time.
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Location:Lake St. Peter
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 27, 2021
Very easy to use
This program was very easy to use and the agent walked me through everything, He was very helpful and friendly. He looked at everything to see if I can save some more. thank you
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Location:Coquitlam, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 27, 2021
Quality service, Cant be beat
Amazing software and ease of use. Highly recommended.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 27, 2021
So Simple
First time using this and I have to say it was the easiest thing ever. I was doing this for my stepmother and had no problems whatsoever.
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Location:Ontario
Prior Tax Prep Method:Used other tax software
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 26, 2021
Easy to Use.
This was fairly easy to use. If you just go for the free version, it is difficult to get help. I went the next cheapest so I could get help. I did have to do it twice as it had errors in the first copy and I could not change them no matter what. However it was easier to do online than with the CD.
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Location:BRANTFORD ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 25, 2021
Worth $0.00
only issue was finding RRSP Profile to enter RRSP info. other than that 100%
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 24, 2021
Amazing product
Turbo tax gave me the confidence to file my taxes by myself for the last 3 years. It is free, there really are no hidden fees and yet I felt as though it was a paid service because of how good it is! I will always use Turbo tax . Thanks team!
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Location:Toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:No Preference
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 24, 2021
What a Blessing!
Turbo Tax has saved me quite a bit with this easy to use tool to file my taxes.
Great FREE Tool!
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Location:Calgary, AB
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 24, 2021
My first time, attempting to file my taxes electronically! This service is excellent, easy to follow forms, prompts if you forget information. Will not be my last time using this service!!!!
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Location:Marmora, Ont
Life Changes:I moved
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 24, 2021
Great Free Tax Program
Finally, a good quality FREE tax program that works, and includes Quebec. Thank You
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Location:Vaudreuil Dorion, QC
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 24, 2021
Fantastic tool
It is an easy tool to use. It also helped me save money and it is very intuitive
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Location:toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 23, 2021
IT IS A GREAT PROGRAM i HAVE USED IT FOR ALOT OF YEARS
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Location:SHERWOOD PARK, ALBERTA
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Family:I have kids
Business:I own my own business
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 22, 2021
Great Product!
Super simple, very helpful, quick, great value. Best way to do your taxes
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Location:Ottawa
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 22, 2021
Worth it
Turbo Tax, is so easy to use, and feels like its checking everything over for you! I've never had an issue
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Location:Edmonton, AB
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 21, 2021
Best and trustworthy software
Don't take my word. Try it to see what I meant_the brand name software you can trust.
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Location:Brampton, on
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
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