Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 2, 2021
AWESOME
Service is 100% accurate and complete! Thank you very much!
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 2, 2021
Perfect for Me
For people with simple returns this FREE edition is great, but there are options available if you need help. It was great to know that if I had problems there was help available at a very reasonable cost !
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1out of 1found this review helpful.
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Location:Yorkton
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I own my own home
Business:I don't own a business
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
Fantastic, the best by far.
Im always in a state of panic when it comes to doing taxes. I hate it. Turbo Tax makes it so easy. Its a walk in the park. Done in minutes. I had my taxes done on March 1 thats never happened before. Thanks ever so much Turbo Tax. Oh i almost forgot it cost me absolutely nothing. You cant beat that. I will be returning next year for sure.
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Location:Burnaby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
File Taxes with Ease
I highly recommend TurboTax Free. It's free and they do a great job of guiding you through the tax information and filing process and then they file it online for you if you like. Did I mention that it's free? What's not to like?
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Location:Quesnel, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
easiest and safest way
Hello, I just finished filing my 2020 income taxes and I must admit this was the quickest, easiest, and above all most understanding information I have ever had to deal with. Thank you Turbo Tax.
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Location:Victoria
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
A bug in the warnings section
Turbotax is a truly excellent tax software which I can only recommend! Next year I shall file my return with it again. However, there is one bug I wanted to report that was already there last year. Although I did not qualify for the Canada Workers Benefit, I was warned that I was claiming it. I ignored the warning and printed my tax return. On it, I did not claim the benefit as it should be. Could anybody fix this bug in the warnings section? It really seems like Turbotax determines correctly what the CWB for each person is, but has an issue in the warnings section.
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Prior Tax Prep Method:Used TurboTax
Student:I'm a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
Great Online Income Tax Tool
I have used Trubotax ever since my wife and I closed our business. It is simple to use. Completing your personal tax return should take less than a day. I highly recommend this product.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
Excellent Product
This product is not only easy to use, it is informative and helps you every step of the way.
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Location:Waterloo, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Mar. 1, 2021
Great Tax service
awesome tax service, I would recommend any day,
cheers
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Location:Guelph
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 28, 2021
Very Secure
Very confident filing my tax return through Turbo Tax website. I have been doing it for years Thanks Turbo Tax.
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Location:Toronto On.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 28, 2021
Easiest Tax Return
For someone that it is not computer savvy, this was the easiest user friendly experience
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Location:Woodstock
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:No Preference
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 28, 2021
So Simple
it is so simple and straightforward to use. I did it for myself and family.
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1out of 1found this review helpful.
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Location:BC
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 28, 2021
Very Good Service
Overall a pretty good experience and pretty easy to understand overall.
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1out of 1found this review helpful.
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Location:Windsor
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 27, 2021
Easy to use
Very simple to use, website easy to navigate. 1st time using but was really straight forward
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Location:Canada
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 27, 2021
Impressive
Turbotax was easy to use and didn’t take any time at all
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Location:Winnipeg
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 27, 2021
Easy to use and quick
This is very easy to use and has everything you need....
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Location:Portugal
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 26, 2021
Easy to use
It's pretty straightforward, and I just googled anything I didn't understand to find an explanation. I was a Student in 2020 so this helped me a lot financially, if I had gone to H&R it would have cost me more for all the slips they would have to go over. (I paid turbo tax for the audit protection, I think it's worth it as I was audited for rent receipts once.)
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Location:Sudbury ON,
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 26, 2021
Love this more every year
It's hard to trust that it's doing what it needs to do behind the scenes. I was so used to doing my taxes on the paper. But since I started using this a couple years ago it gets easier and easier. My brain doesn't hurt anymore when it's over.
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Location:Newfoundland
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 25, 2021
Free!
If you have simple taxes without a whole pile of extra things to add, the free Turbo Tax is great!
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 25, 2021
Great site
This site is easy to use and very clear to understand. You also have help available when needed.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 25, 2021
Easiest Tax Software Ever!
This was my first time filing my own taxes, and it was so simple with Turbo Tax. I was able to come back to my unfinished application whenever I needed to, and it was so easy to find the different tax slips I needed to enter and credits I was eligible for :)
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Location:Edmonton, AB
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
Great first tax return
I've heard a lot about turbotax and have always wanted to try filing my own taxes, incredibly streamline and easy if you are well versed with business terms!
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Location:Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Student:I'm a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
Straight Forward
First time using tax software, was a bit wary at first but got the hang of it and found the search/help useful for some items. We are a retired couple so our returns were straight forward.
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Location:Ajax, Ont
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
A life saver at tax time !
This eases my stress beyond belief! So easy and helpful during this stressful time!
Thank you!
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Location:Mississauga, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
Easy To Use Software
For the 3rd year in a row, I have used Turbotax free online software, and am still impressed at how easy it is to use, and how much money I have saved compared to paying other companies to do my taxes for me. It uses a very user friendly step-by-step process to ensure you get the most refund possible. Definitely recommend this to Family, Friends, and my coworkers every tax season. Will continue to use this software annually. Thanks!!
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Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
TurboTax makes it easy
TurboTax makes it so easy to file income taxes online, with both CRA and Revenue Quebec. I will definitely use this product again.
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Location:Montreal, QC
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
DO IT YOURSELF !
It's easy, fast and definitely more convenient for everybody. Thanks
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2out of 2found this review helpful.
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Location:Oakville, ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 24, 2021
Good stuff!
Basically an interview process you can go through at home in your pjs while drinking coffee.
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2out of 2found this review helpful.
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Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 23, 2021
Easier than ever
Easiest ever! they've managed to just make it easier and easier. You just type in the name of the slip that you need now, you don't even have to look for it.
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Location:Edmonton
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 23, 2021
Really great
thank you for making this product free for seniors ! We appreciate it and it was super easy to use. Quite straight forward! Invaluable
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Location:Vancouver
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
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