Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 15, 2021
Your Choice
Absolutely love that I can choose at any time whether to upgrade/help during my session. Easy, quick, and reliable. Love it.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 13, 2021
so good
it was so much easier to use than I thought it would
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Location:burnaby
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 11, 2021
Free help great
Even if you use the free version, there is some help and guidance.
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1out of 1found this review helpful.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 5, 2021
Awesome and Convenient
So easy and simple will always file with Turbotax from now on.
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Location:Alberta
Life Changes:I moved
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:No Preference
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Feb. 5, 2021
Fast and Easy!
Year after year, I tell my co-workers to use Turbo Tax...
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Location:Windsor ON.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jan. 8, 2021
Best Ever
I've said this already and am happy to say again. This program has given me confidence to move forward doing this on my own. I used the free version to file due to circumstances, but once this happens and I receive my return, with still 3 years to back track am getting Premium for each year yet to file for. Thank you Turbo Tax!
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+3points
3out of 3found this review helpful.
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Location:BRAMPTON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jan. 5, 2021
Very helpful!!!
I know nothing about taxes and turbotax makes offers me all the help i need and answers things i'm unsure about clearly, making it an easy process.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jan. 1, 2021
Super Easy
This software is so incredibly easy to use and best of all... it was free!
Highly recommend it to anyone looking to do their own taxes!
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Dec. 8, 2020
I found using Turbo tax was super easy and mindless, really.
I will continue to use Turbo tax as it is easy, quick and free ! What a bonus !!
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Location:Victoria, BC
Prior Tax Prep Method:Used other tax software
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Nov. 29, 2020
Very user-friendly, clear, and low stress software. I was always fearful of filling my taxes myself and this software took away all the pain. Highly recommend it!
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Location:Montreal, QC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Nov. 27, 2020
easy use for someone like me with no skils when it comes to file a tax form:)
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Location:ontario toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Nov. 27, 2020
Well Worth Using!
This service is so easy to use and very helpful for filing with the CRA.
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Location:Mississauga, ON
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Nov. 11, 2020
Did It For Free
Had a very straight forward return to file....was finished in about 15 minutes...and the best part was it was FREE!!!!
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0out of 0found this review helpful.
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Location:Kitchener
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Nov. 6, 2020
Better Late
TurboTax Free was very easy to use. The program maintained my confidence by regularly saving information. However, making edits or returning to past screens was not a problem.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Oct. 25, 2020
So easy
Best tax experience that I've ever had. So easy to use....very pleased.
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Location:Toronto
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Oct. 22, 2020
Invaluable resource
This is a site that every individual should know about. The (free!) process has left me with confidence and was incredibly easy to work with and understand.
Any person attempting to file their tax returns should have absolute faith in this website
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Location:Quispamsis NB
Prior Tax Prep Method:Went to a tax professional/accountant
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Oct. 21, 2020
Wow, so thankful for Turbotax
Wonderful, easy to use and got a great return to pay off my student debt.
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Location:Ontario
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Oct. 19, 2020
Most Simple Way To File
Honestly, this is the most simple way to file. So great!
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Location:Vancouver, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Oct. 2, 2020
So Much Value For Free
TurboTax allowed me to easily file my taxes for free.. Smooth step by step process from start to finish, everything is explained well. Many options are also available if you need assistance. To top it all off, TurboTax quickly handles all the account linking and document submissions for you. Excellent service.
Many thanks to your team for this software!
Highly recommended !!
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1out of 1found this review helpful.
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Location:Edmonton, Alberta
Prior Tax Prep Method:Went to a tax professional/accountant
Business:I own my own business
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 29, 2020
great service
I am very happy with TurboTax and always recommend it to friends and family because of how simple and user-friendly it is.
Thank you TurboTax for this great, free service.
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Location:Vancouver
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 29, 2020
Great Program
Easy to use. Didn’t get frustrated. Will use next year!
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 26, 2020
Grateful for this Website
Turbo Tax is great to use - I'm very thankful for this service. The return I need to process is very simple, but I'm always happily surprised with the options to upgrade. I'm very thankful this service exists, so I can file with confidence.
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Location:Calgary
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 25, 2020
Makes it so easy to do income tax!
I have used this for a number of years and find it to be so helpful. It significantly reduces the stress and burden of doing this each year!
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Location:Waterloo, ON
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 25, 2020
Time Saver
Overall this product is excellent and really easy to use. It saves you time as the tax tips and knowledge are built-in. Have been using for several years but this is the first time using the "free" download. Loved it and the price was right!
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Location:Edmonton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 22, 2020
great easy program
Easy program to follow and easy to fill out and efile. Great we can keep a copy on our computer and print off a copy as well.
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Location:Manitoba
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 15, 2020
Simple Easy Taxes
Thank you, Turbo Tax! Very much appreciate this service. It takes the stress away from filing.
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Location:St. John's, NL
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 15, 2020
Quick, easy, and free!
Really found this free software helpful, easy, and a blessing for someone on low fixed income. Thank you.
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 10, 2020
Made tax season my new favourite season
I have always hated doing my taxes to the point t I had to do 5 years worth this time around and I had them all done for free and it took maybe a half hour 45 minutes to do all 5 years. I have never been so excited to do my taxes ever now I can’t wait to do them next year and I also am now doing the filing for my whole family I enjoy it so much and saves every one so much money for example every year to file is about $75 and I filed 5 years so it should have cost me $375 plus tax on all 5 years. You can’t tell me that isn’t music to a person years. Not only enjoying tax time but saving money do them your self.
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Location:Niagara Region, Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Sep. 2, 2020
Wow something that is Free
As a single Mother of 2 on a fixed income and no support from a dead beat father it was wonderful to use this program...Thank you TurboTax
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Location:Edmonton AB
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Aug. 29, 2020
Free and easy
My first time completing taxes and it was free and quite easy. A bit frustrating that I couldn't submit electronically since the CRA won't allow first time submissions, but it made it pretty easy to figure out.
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Location:Belleville, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm a student
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