Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Aug. 27, 2020
CONVENIENT AND AFFORDABLE
THIS TAX SOFTWARE IS SO EASY TO NAVIGATE AROUND IN AND IS EFFICIENT AND TRUSTWORTHY. I HIGHLY RECOMMEND THE PROGRAM FOR SIMPLE OR COMPLEX TAX SITUATIONS.
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Location:vanderhoof
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Aug. 15, 2020
Turbotax#DIYTax#quickesttaxreturn
This app was the best $00 I ever spent!
No kidding though, it was 5star, free app/versions available, quick/simple process to DIY Taxes
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Location:Summerside, PeI
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Business:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Aug. 9, 2020
Super Product
Step by step guidance took the pain out of filing taxes. Warnings gave confidence that all options had been considered.
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Location:Parkland County, AB
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Aug. 7, 2020
Soo easy
So easy did on my mobile and confident everything was filed correctly save your money dont use liberty tax or hnr they want too much for something you can easily do yourself
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Location:Ontario
Life Changes:I had a baby
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Aug. 6, 2020
Super Easy and Convenient
I use Turbo Tax every year as it is a very easy, convenient and cost effective way of filing my taxes.
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Location:Vancouver
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 29, 2020
quick and hekpful
easy to use if you don't have hard parts to get through and no money to pay for the tax experts but yeah fast and easy
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Location:Chilliwack BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 17, 2020
Great product
I used to use the yellow forms you'd get at the PO. So happy with this product, if you knew what the yellow forms were you would understand the level of my appreciation. Thumbs up for Turbotax!
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Location:Toronto
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 10, 2020
Great and easy to use
I absolutely love the process, it was very simple and easy to use. Very well designed website and sections. Most helpful thing was the import of information from my CRA account.
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Location:London, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 8, 2020
2019 file error
I needed help with Turbo Tax. They were prompt and very efficient.
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Location:Vancouver
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 6, 2020
Turbo Review
Turbo tax is very quick and easy to use. The language has been getting clearer over the years and I have been using it for many years. now.
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Location:Barrie, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 4, 2020
Wonderful service!
I'm a musician, and have no head for numbers, just songs. Tax time always intimidates me, but Turbo Tax does all the work for me! The steps are so easy and straightforward, and their having the option to connect to the CRA makes transferring information that much easier, as well. I'm extremely happy and relieved to have Turbo Tax on my side. Thank you, Turbo Tax!
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Location:Toronto
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 4, 2020
File with ease
A great experience for a first time user of electronic filing! No more paper filing for me!
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Location:ONTARIO, BC
Prior Tax Prep Method:Did my taxes by hand
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jul. 2, 2020
Service
It was very user friendly and easy to complete. Great product
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Location:Mississauga, ON
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 28, 2020
Great tax software
The software was clear and easy to follow. It is an improved version from prior years. Overall, it is a great product.
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Location:on
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 28, 2020
File for FREE
Turbo Tax is very easy to follow and you can use it for free. TIP: have all your slips ready when you start eg: T4 from your emoloyeer
Set up your log in and password and you are all set
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 27, 2020
Simple and Easy
Always simple, which is not usual when taxes are involved. I have used turbotax for about 4 years and never had a problem. Turbotax also saved my returns for the past 4 years so if I misplaced them I could always save a copy again.
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Location:London, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 26, 2020
Quick and easy
I had a pretty simple return and it went very fast and painless. Very thorough as well. somewhere back in history I must have answered a question wrong and since then, Turbo Tax thinks I have children. So the dependence section is a bit of a hassle but it is quick as well. Good Job Intuit!
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Location:Edmonton, AB
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 21, 2020
Free and Easy
Super user friendly, easy to maneuver and make changes. Great that returns can be done at the same time and optimized.
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Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 18, 2020
its free and fast
Im a 19 year old guy and this was my first time filing taxes, it was fast and i didn't pay anything so i don't have anything bad to say aboot it.
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Location:Red Deer
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 17, 2020
great tax program
First time using free filing program. It works excellent. I would recommend it to others.
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Location:Calgary
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 16, 2020
Take a Bow, Intuit! Bravo!
2019 was the first return that I used Turbo Tax (free) to prepare and file. The whole process could not have been more clear, efficient, easy and convenient! What an incredible value! I'll be doing my returns this way for a very long time to come. Kudos to all of you at Intuit! Thanks so very much to all of you! Kindest Regards, GK
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Location:Edmonton, AB
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 15, 2020
excellent
Great tool, vip work, easy to use software for maximum refund
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Location:victoria
Life Changes:I had a baby
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 15, 2020
Great tool for fast and accurate filing
This is my first year when I was filing my tax return with Intuit Turbotax and I have only positive impressions so far. The workflow is managed very efficiently. Bravo to the developers team! The only disappointment was related to CRA not allowing non-residents to file online using the NETFILE option. I will have to use snail mail, waste paper and most probably miss the deadline. Good Turbotax, bad CRA!
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Location:Toronto, ON
Life Changes:I moved
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:I own my own business
Student:No Preference
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 14, 2020
SOOO Easy to use!
Very user friendly. Fast, and I appreciate the warning notes that appear, to confirm when there might be an additional deduction available.
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Location:Gabriola
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 6, 2020
So easy and free
It can get everything you need automatically and makes doing taxes super easy and fun.
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Location:Moncton NB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 4, 2020
Best app I have used when it comes to filing my taxes, and the customer service was excellent. The person who I was talking to was very professional and kind . And he helped me file my taxes with no problem. 10/10
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Location:Toronto
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 3, 2020
Thank you for creating TurboTax
Thank you for making this amazing app that is so easy to use and has all the information we need to fill up the forms. You guys are awesome!
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Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 3, 2020
Easy Taxes
Turbo Tax makes doing my taxes super easy! It asks questions along the way to ensure you fill in all the information required without you feeling overwhelmed PLUS it looks for tax savings that you may have missed on your own. Highly recommend it and plan to upgrade to a version with even more features in the future.
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Location:CALGARY
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 3, 2020
Easy to Use
This is my first time filing my income tax, myself, in a long time. I found this easy to use and am grateful for the warnings to complete correctly. Will, definitely, use this again.
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Location:Hamilton, ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
10849 Reviews
Date:Jun. 2, 2020
Tax return
Thanks turbo tax for helping during covid situations and thanks to all of your team member
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Location:Devon,alberta
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
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