Overall Rating: 
4.6 / 5
4.6 / 5
10850 Reviews
Open Ratings Snapshot
Rating Snapshot (10,850 reviews)
5 stars
8,048
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,261 out of 10,85095% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10850 Reviews
Open Ratings Snapshot
Rating Snapshot (10,850 reviews)
5 stars
8,048
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,261 out of 10,85095% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 28, 2020
Very simple, even for paper filing
Simple interview based system with helpful explanations. Though we couldn't do online filing this year, TurboTax populated a short pdf for our printing and mailing to CRA.
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Location:Ontario
Prior Tax Prep Method:Did my taxes by hand
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 28, 2020
Free is good
First time I did my own taxes since 1972, with TurboTax software it was a breeze.
Lots of reassurance as you proceed, with the option of going back to edit.
Thanks Turbo Tax.
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Location:Peterborough, Ontario
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 27, 2020
So easy to use
Always been to scared to do it myself. This year i did it and feel my information is safe.
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Location:Edmonton
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 27, 2020
Very user friendly and customer service is 10/10. Excellent.
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Location:Langley
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 27, 2020
Stress-free taxes
Taxes for me and my son. No stress. Maximum refunds for both
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Location:Toronto, ON
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 26, 2020
Great value
The program was very easy to download and use. Great help and lookup section. It is eco-friendly and postage-free.
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1out of 1found this review helpful.
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Location:Portugal Cove, NL
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 26, 2020
Straight Forward
A very straight forward site. You can easily file your tax in less than 20 minutes. I would recommend this to everyone.
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1out of 1found this review helpful.
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Location:Mississauga, ON
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 26, 2020
Taxes done with free version
Just completed my taxes for 2019 tax year using the free TurboTax software and it was flawless. Have your CRA login info handy as TurboTax downloaded everything I needed from the CRA. Very pleased. I will be using this again next year. Thank you.
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1out of 1found this review helpful.
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Location:Fergus, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 26, 2020
Good for me; not sure why friend got charged tho
I really like TurboTax. My returns are relatively simple, since I'm a student with pretty little income. The warnings also make me feel at ease, that the software is looking out for little details. I like not having to pay for it!!
But when I helped my friend file her first tax return, she had to pay $80. Maybe because it was her first one, maybe because she's not a citizen (yet). She's a student with little income too! That's very frustrating... still, it was probably worth it for the ease of use!
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4out of 4found this review helpful.
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 26, 2020
Helpful App
Was very easy to use the app and finally as a new comer to Canada I could do my taxes.
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Location:TORONTO
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 25, 2020
Excellent Tax Tool
I found TurboTax very user friendly. Had no trouble at all completing returns for my spouse and myself in one integrated process.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 25, 2020
So Easy!
This software is great! It's simple and the descriptions/ explanations are very clear. Highly recommend.
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Location:Ottawa, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 25, 2020
Great value
I am really amazed how seamless the whole process was. TTax also automatically fetches all the information from CRA and calculates the tax return for the year. Of course mine was straight forward but this has by far been the best experience in filing taxes.
On top of that its free but there are some offerings for protection if you want them.
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 25, 2020
amazing
so incredibly easy to use, even with 3 streams of income, first time homebuyer, RRSP things,
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Location:kelonwa
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 25, 2020
My must use for filing tax!
This is my tool to use after having gone thru other software...
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Location:Calgary
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 24, 2020
Easy to use, clear instructions
Thanks so much! Easiest software to understand, finished my return in a few hours. No complaints at all, fair price for such a great tool.
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Location:Toronto, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 24, 2020
Easy to use Tax Software
Wonderful experience using Turbo tax to netfile my tax returns. It was easy , interactive and descriptive screens, well integrated with CRA and quick to fill in and submit.
had a seamless experience
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Location:Mississauga
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 24, 2020
Awesome software
Turbotax online is a very useful, intuitive, easy to use, tax preparation software. It saved me a great deal of time in preparing several returns.
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Location:Toronto, ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 24, 2020
Great software
As a non resident of Canada, it is hard to find a software that allows you to file your Canadian taxes and Turbo Tax was a breeze to use. thank you!
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Location:United Kingdom
Life Changes:I have a rental property
Prior Tax Prep Method:Used other tax software
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 23, 2020
so easy
This is so easy to use it actually makes it enjoyable. I wish all programs were this simple.
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Location:Sherwood park
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 22, 2020
as user friendly as ever!
Extremely user friendly, Turbotax allows everything to be submitted electronically. Auto-Fill feature is convenient and time saving. NETFILE is truly the best replacement for letter mail. There are also different levels of paid upgrades which are a great feature in that you can decide how much assistance you want, if any. I personally use the free version. All information submitted is saved whenever you log out, which is another redeeming quality. No need to have to re enter everything all over again when logging back in later.
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 22, 2020
Great for Seniors
I filed my mother's return in about 15 minutes and the service was free.
Great when you are filing for a 96 year old!
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Location:Edmonton
Prior Tax Prep Method:Used TurboTax
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 21, 2020
Excellent Product - for Free
We own a small business, and have our own personal taxes. The free version of Turbo Tax exceeded my expectations. I simply used this as a validation for all my manual tax forms and it was so much easier.
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Location:Barrie, ON
Life Changes:I had a baby
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 21, 2020
Unbelievably easy to use
I had a basic uncomplicated situation and Turbo Tax was exactly what I needed. Thanks for making a potentially stressful time not one at all. Although I used the free version today, I would not hesitate to pay for it in the future when my financial situation changes.
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Location:Montreal, QC
Relationship:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 21, 2020
Easiest Tax Return Ever!
After years and years of struggling to do my families taxes and/or paying to have it done. Turbotax is a dream come true. Fast easy and no worries. Thank you Turbotax
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 21, 2020
USED FREE VERSION
My taxes are very simple, so the free version worked just fine for my purposes. The CRA paper package that was sent out included an additional provincial tax (NL deficit reduction levy) that is no longer valid, so I'm glad I used the online service rather than submitting the paper version.
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Location:St. John's
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 20, 2020
Very Pleased
I have been skeptical about filing online so this year I did my taxes by hand and then used Turbo Tax to verify. I will now never do my taxes by hand again!
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 20, 2020
Easy to follow
I highly recommend Turbotax for doing your taxes home!
Practical instructions for everyone.
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Location:Edmonton, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:No Preference
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 19, 2020
Easy to use tool
I migrated to Canada as a PR in 2018 and so had filed my first tax in 2019 through an accountant. This was the first time that I filed my spouses and my tax in Canada and Turbo tax made it so easy!
As salaried employees who live in a rented property, our tax filing was pretty straight forward and the simple free software just served the purpose. I would definitely recommend it to all the new comers with simple taxes.
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:May. 18, 2020
So Easy
This program is very easy to use especially for basic returns and that those basic returns are done for free is an extra bonus!
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Location:Calgary
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