Overall Rating: 
4.6 / 5
4.6 / 5
10850 Reviews
Open Ratings Snapshot
Rating Snapshot (10,850 reviews)
5 stars
8,048
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,261 out of 10,85095% of reviewers would recommend TurboTax Free to a friend.
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10850 Reviews
Open Ratings Snapshot
Rating Snapshot (10,850 reviews)
5 stars
8,048
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,261 out of 10,85095% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 12, 2020
Consistently Great Product
My return is very simple and it's nice to have this fast and free software available. The Turbo Tax interface is great, it makes me feel confident I haven't missed anything and gives lots of reasonably priced options for assistance along the way if you need a little help.
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Location:Victoria, BC
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 12, 2020
Easiest Method
I like, how comparing to other services and software, the return is higher and it is easy to use.
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2out of 2found this review helpful.
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Location:Vancouver BC
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 12, 2020
I Did it
with the help of the very knowledgable customer service agent. This is the first time I filed online and with Turbo's help, it was simple and easy.
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Location:Winnipeg, MB
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
Best program ever!!!!
I use this program every year and absolutely love how easy it is to use. Always right on with numbers as well. Highly recommend!!!!
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Location:red deer county
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
easiest file ever
i liked it because i was able to fix and go back if i missed anything
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Location:Sudbury ON,
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
Seamless and easy to use
This software was free, for a simple tax return, and very easy to use not to mention the simplicity of sending the return to CRA with netfile. I would highly recommend this software to anyone and have a friend that will probably purchase it since he has a more complicated return to do with multiple schedules for investment purposes. I have made sure to promote this product to him after my experience with Turbo Tax.
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Location:Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
Highly Recommended
Excellent product, easy-to-use, intuitive with great prompts. Maximizes tax credits for you and this is so much better than struggling and trying to do it yourself and going through the guide. Novices with simple tax returns and zero experience filing their own returns can really benefit from using TurboTax free.
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Location:Halifax, NS
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
A simple, free tax return :D
After purchasing the CD download turbo tax I really enjoyed the simplicity of it all, and now that they have their free version online it makes my life so much simpler and better!!
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
Easy and worthy
I use this every years for my taxes and I'm never disappointed. Really easy to use. I recommend it to everyone.
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Location:Ottawa, ON
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
amazing service!
I used turbo tax because one of my friends recommended it and i will NEVER go back to filing my taxes with professional agencies. they charge too much and the past two years i've ended up OWING instead of getting some tax back and because of Turbotax, i got a refund and it feels great to not owe anything and get some money back!!
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Location:Ottawa, ON
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 11, 2020
Just Gets Better
I've been using this software to do my tax returns and those of family members for several years. Can't beat it!
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Location:Victoria BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 10, 2020
Easy to Navigate
Very user friendly. If you've never filed taxes yourself, this is perfect for a first time self-filer.
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Location:Winnipeg, MB
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 10, 2020
Best Purchase Ever
Especially good purchase, they make it clear when the purchase window comes up and you click for $0.00. Kind of funny!
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Location:Kawartha Lakes, ON
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 10, 2020
Easy and fast
Great site for doing your taxes, been using Turbo Tax for years and continue to do so. They give you a lot of options to help with your taxes (Free and paid).
Thanks for helping fund my Bronco Project!
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Location:Sunridge, Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 10, 2020
Easy Peasy
Set up a my account with CRA first.
Then get to work with the free software - if you can fill a form in PDF or use a dashboard based program, you will love this service. Thank you TurboTax and CRA for making this an easy option.
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Location:Thunder Bay ON
Life Changes:I moved
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 9, 2020
Best Way To Do Taxes!
I mean, if you just need to file your basic stuff, it's the best! Why would you want to pay more to do it any other way? I've been using TurboTax Online for 3 years now and it's amazing!
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Location:Ontario
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 9, 2020
A new person
Smooth interface and well thought out. Can be easily navigated with no confustiom. Good product.
Thank you.
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Location:Belleville, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:No Preference
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 9, 2020
Easy and Fast..so Happy!
This year's tax filing was a snap. Ease of use without missing a beat. Hands down the best tax filing experience I have had. I will use this software for next year's tax filing as well.
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Location:St John, NB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 9, 2020
Minimal product upgrade for cash intrusions. Free is free and pretty painless
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Location:Niagara Falls
Life Changes:I moved
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 9, 2020
The BEST
It works and is simple and helpful. Everyone should learn this.
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Location:Kitchener, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 8, 2020
Easy to use and I am happy to save money I am too poor to hire an accountant.
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Location:CASLAN, ALBERTA
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 8, 2020
Fantastic
This service is so fantastic, simple and empowering. TurboTax helped me receive my largest refund ever with no stress. Would reccommend to anyone. Thank you !!
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 8, 2020
great
fast, easy, to the point. if you now nothing about numbers, this is the way to go if you dont want to pay an accountant and just get it out of the way.
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Location:vancouver
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 7, 2020
Free and Easy to Use
It was great that it walked you through the return process, so if you don't know what you are doing, you can still get your taxes done efficiently.
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2out of 2found this review helpful.
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Location:Red Deer, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 7, 2020
So Easy!
Back in the olden days of paper tax returns, filing would take hours. Now, with TurboTax, it takes minutes! And I don't have to pull my hair out wondering if I got all my deductions...TurboTax has all of the answers!!!
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Location:Perth, On
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 7, 2020
Free is perfectly good for me
I don't need to pay for TurboTax, as my taxes are still fairly simple to do and the free version is good enough. But I appreciate how easy it is for me, and I look forward to them helping me for future tax returns, when I probably should or will want to pay for it more.
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Location:Rural Alberta
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 7, 2020
Makes Taxes Easy
Very easy to use since my tax situation is simple.
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Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 6, 2020
THANKS FOR HELP TO SENIOR CITIZENS WITH LOW INCOME FOR GOOD PRICE
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Location:ontario
Relationship:No Preference
Home:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 6, 2020
Ideal for Simple Returns
This software is very suitable for people with simple returns as it is very easy and efficient to use!
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Location:Richmond
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
10850 Reviews
Date:Mar. 6, 2020
Turbo Tax makes filing very easy and fast. It's great to file electronically and saves so much paper.
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Location:Calgary, AB
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