Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.6 / 5
4.6 / 5
10849 Reviews
Open Ratings Snapshot
Rating Snapshot (10,849 reviews)
5 stars
8,047
4 stars
1,911
3 stars
436
2 stars
162
1 star
293
Easy to use: 
4.6 / 5
4.6 / 5
Value: 
4.7 / 5
4.7 / 5
10,260 out of 10,84995% of reviewers would recommend TurboTax Free to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 21, 2025
Easy to Use
This app is easy to use although the autofill is glitchy. Overall, I am satisfied because I didn't pay anything for filing my taxes for myself and my spouse. Wonderful!
0points
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Location:Lacombe, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 17, 2025
great for tax return
I have been using Turbotax for 2-3 years now, and everything went smoothly.
0points
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Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 16, 2025
I recommend using this program to file even though some times it's presentation is hardtop understand
0points
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Location:Richmond hill, Ontario
Prior Tax Prep Method:Used other tax software
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 13, 2025
easy to use
this is easy to use for someone my age to do their taxes with t4 forms sometimes it is a little confusing but when you take the time and read it it is very simple and easy
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Location:Hamilton, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 11, 2025
Really easy
Free and easy. I was able to prepare the return in about 1 hour
0points
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Location:Alliston, On
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:No Preference
Home:No Preference
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 10, 2025
Very easy
...and informative. Nice to know additional help is affordable
0points
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Location:Orillia ON
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 5, 2025
Best for simple Senior's tax filling(Free)
Best for straight forward Senior's tax filling (Free) who is not eligible for SimpleFile by Phone.
0points
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Location:Mississauga, ON
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 4, 2025
Excellent and Easy
I was always too nervous to file myself but TurboTax truly made it stress-free.
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Location:Halifax, NS
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 3, 2025
preferred the older version
We are not very impressed with this new way of doing it. your system with the CD was much more user friendly. Other then that its a very good product overall.
George
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Mar. 2, 2025
RRSP
Had some confussion with the RRSP page, had to manually enter data from a withdrawal in what i hope was in the right location
0points
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Location:Vancouver Island
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 28, 2025
Free and Reliable
I've been using turbotax for the past few years and it has been very straightfoward, easy-to-use, reliable and free. I have no issues for it except that some the features have becomed locked for paid versions. For that reason I put 4 stars and not 5.
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Location:Montreal
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 27, 2025
getting harder
when I first used Turbo Tax it was very easy to do a very simple return. Now it seems each year gets harder and harder to do. I need simple simple!
0points
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Location:Tiny, Ontario
Relationship:No Preference
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 27, 2025
opinion
great tool to file your taxes. simple and easy to use
0points
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Location:Collingwood
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 27, 2025
Questions
Every year I use 'TurboTax' I have NO clue if I did anything right. I just send it in and hope.
0points
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Location:White Rock, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 24, 2025
It's Free!
My taxes are done! It took about an hour. It cost me nothing. What more could I ask for?
0points
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Location:Lethbridge, Alberta
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 24, 2025
my headache
For being a first time user it was hard to understand but after a few redo's I finally got my taxes filed. I just didn't like to have to paid more money for help which would of made it easier.
0points
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Location:Dartmouth, N.S
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Feb. 3, 2025
Review easy to you
I have used this service for over ten years. Thank you
0points
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Location:Edmonton, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Nov. 18, 2024
Couldn't use what I paid for
I wanted to file with live assist because I have a complex tax situation where I got married to a non resident and moved countries in 2023. When I told the agent I had spoken with the CRA and that the CRA is aware I left Canada, the agent refunded me and walked me through setting up a free tax return. It was not clear why. I wanted to speak with an agent who could ensure that I navigated these circumstances correctly, and I was surprised I had to then go do it myself anyway.
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Location:usa
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Oct. 2, 2024
Cannot send my income tax
I am having a hard time to send my income tax to the CRA through the turbo tax and it won't let me send it. It keeps saving it.
How do I fix this situation.
0points
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Location:Winnipeg, MB
Prior Tax Prep Method:No Preference
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Oct. 1, 2024
great tool
This is a great tool. I use every year for myself. just the best.
0points
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Location:Edmonton, ab
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Sep. 1, 2024
Difficult for new users
I am a new user and found this very difficult to figure out
0points
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Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jul. 26, 2024
Free and easy
I have been using Turbo Tax free for many years now and i love it. It is straight forward and easy. Even if you don't know anything about filing taxes,do not worry, Turbo Tax got your back. I recommend this product for everyone.
0points
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Location:Torono, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Jun. 9, 2024
Easiest program to use
Very easy to use this program because it guides you step by step.
0points
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Location:Manitoba
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 31, 2024
BEST PURCHASE EVER
TURBO TAX HAS HELPED ME TO FILE MY TAX RETURN FOR TWO YEARS, IT IS THE BEST PRODUCT THAT HELP CANADIANS TO FILE TAX ELECTRONICALLY. I STRONGLY SUGGEST USING TURBO TO FILE YOUR NEXT RETURN IN2024.
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Location:BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 25, 2024
self serve easy
turbo takes you step by step in all categories i would use it again on the next tax season
0points
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Location:Arviat,Nu
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 4, 2024
Easy to use, frustrating to understand
TurboTax is pretty easy to use however I do not appreciate the amount of times I am asked to purchase something. I also found some of the instructions and questions hard to understand.
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Location:Montreal. QC
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 1, 2024
Helpful info a lot
I reached the goal just by following the guide.
Tax filing with help from lots of information and advice
I was also able to update my knowledge.
0points
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Location:Abbotsford,BC
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:May. 1, 2024
First Time User - Internet Version
Over all. easy to use for a first time live internet user. for a simple return.
Always purchased tax software in bricks & mortar store.So this is a new experience for me to file using online menus.
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Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Apr. 26, 2024
had troubles for first time
I went through the free system to do my taxes, every year was great till this year, it didnt ask about student loan interest repayment, i had to do some searching, help didnt help, and the website told you which line to add it to but now how to get to that line through online filing. managed to thumb around until i found it hour and a half later. In the help section of website, it should tell you where to click to fill this information in. it was dishearting as all the previous years it has been so simple.
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Location:NB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
10849 Reviews
Date:Apr. 23, 2024
Ease of Use
Very good product, easy to use and get answer from quickly. Well trusted and accurate source for tax submissions.
0points
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Location:Halifax Nova Scotia
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
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