Overall Rating: 
4.1 / 5
4.1 / 5
3648 Reviews
Open Ratings Snapshot
Rating Snapshot (3,648 reviews)
5 stars
1,890
4 stars
882
3 stars
356
2 stars
226
1 star
294
Easy to use: 
4 / 5
4 / 5
Value: 
4 / 5
4 / 5
2,898 out of 3,64879% of reviewers would recommend TurboTax Self-Employed Online to a friend.
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Ratings summary
Overall Rating: 
4.1 / 5
4.1 / 5
3648 Reviews
Open Ratings Snapshot
Rating Snapshot (3,648 reviews)
5 stars
1,890
4 stars
882
3 stars
356
2 stars
226
1 star
294
Easy to use: 
4 / 5
4 / 5
Value: 
4 / 5
4 / 5
2,898 out of 3,64879% of reviewers would recommend TurboTax Self-Employed Online to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 24, 2024
I am satisfied
However, next year: 2024. I will have a substantial amount deducted from Audible USA. Does TurboTax have a place where I can notify CRA that I've already paid tax on royalties?
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Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 24, 2024
Did Okay
It worked as it was supposed to. Reansfer was quick and easy. Always check the results though.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 24, 2024
Great value and highly recommend
I've used Turbo tax for many years and have been very satisfied using the program.
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Location:Calgary AB
Life Changes:I have a rental property
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 24, 2024
Dred no more
I have always dreaded doing our taxes. Turbo tax changes that. If I could suggest one improvement it would be to allow data entry for each family member separate so that either a husband or wife can enter ALL information instead of stopping and waiting for the other to finish entering their information. I suggested this in previous reviews with no improvements from Turbo. Tax
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 24, 2024
Not justified
Having one small uncomplicated rental unit meant I had to upgrade to the Self Employed version of Turbo Tax. Absolutely not justifiable. Cost a lot more to simply fill in a couple lines.
The software is good it just should not be a requirement to upgrade if you have one small unit.
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Location:Nova Scotia
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 24, 2024
Purchase is a time saver
I use to do my taxes long-hand, but, two years ago, started using Turbo and I am so glad I did. The online edition is easy to use and the questions are in a step-by-step format, so there are no missed deductions or unclaimed revenues for the year.
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Location:Winnipeg, MB
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 13, 2024
Not piece of cake, but great results
Results are great, even if you have limited knowledge of taxes, you can do your taxes without thinking that the CRA will storm your house next year.
You will need a lot of back and forth to understand the impact of the deductions on the return and the process can be streamlined.
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Location:Kitchener, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 9, 2024
My teenaged daughters received T4s for their part-time jobs not T1 forms as the turbotax software requested. This made it difficult to complete my tax return because they are my dependents.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:May. 2, 2024
Frustrations
can't see the CRA line numbers must trust that the
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
Great Software!
Have been using TurboTax for the last 4 years to file as a non-resident and it has been great. I did run into problems this year paying with my credit card however, and needed to ask a family friend to help me pay for the return, which was frustrating. It kept asking me to check my details, numbers etc which were all correct. Googling the problem lead me to some discussion posts where it seemed to be a bug in the system. I hope this gets resolved so I can continue to use this service to file my taxes with ease.
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Location:St Catherines, Ontario
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
Angry that I could not Netfile
Error 561, could not Net file because of Error 84. All checked out, no issues, but still could not netfile. Was online for 40 minutes, no resolution other than print and mail.
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Location:BC
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
Madu's review
I really like TurboTax. It is easy to use. However, it gives a little bit of trouble by taking us in circles.
Further when my wife has business income and expense of Zero, TurboTax still charges a full fees. I hve brought this to the notice of Turbptax fo thelast 2 years.
I think nobody notices or replies to this point.
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
turbo tax discount?
In preliminary emails from turbotax and in the turbotax linkage in my online banking account, there's reference to 20% discount - never got a code.
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Location:Vancouver bc
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
Ongoing Problems
A couple of reoccurring issues that continue:
a) No way to leave a section one is working on without creating a dummy record as in Medical Claims as the programe does not allow one to exist without adding a dummy claim.
b) No direct way of claiming an investment income expense when going step by step instead one must look this up and then add it later.
No idea why such problems contine to loccur!
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Location:Toronto, Onatrio
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
changes
Change to move Rental income and expenses to upgraded and more expensive version was not great but still a reasonable cost to do taxes.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 30, 2024
Was easy to start from scratch and netfile
Conversational/interview approach was user friendly, but it doesn't give me the feeling that it's optimizing my taxes across me and my spouse. For rental income, the CCA deduction was completely unclear and I had to figure out for myself how much to deduct and from which property - the tool didn't do this for me.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 29, 2024
Still Quite Reliable
I used TurboTax again this year because I didn't get all my information ready in time for a professional accountant, so I'm glad to have TurboTax handy for quick, easy to use services. Mind you, it has gotten expensive as of late. Such is inflation in Canada, so I can't blame them. Haven't been audited yet the other times I've used TT, so (knock on wood) hopefully it won't happen now.
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Location:Edmonton
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 29, 2024
cost keep going up
Price of the software keeps going up. Also, don't like that I have to pay the self-employed rate for both myself and my spouse when only I am self-employed. Consider charging a lower rate or different package for the other spouse who is not considered self-employed.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 29, 2024
Too expensive for low income
Minimal self-employment income too expensive to use!
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Location:Hamilton, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 28, 2024
Great tax software, but a couple issues this year
I'll probably still continue to use TT, but wasn't happy about the mandatory upgrade from 'Premier' to the 'Self Employed' version just because we rent out our basement suite. It wasn't that long ago they made us upgrade from Basic to Premier for the same reason. I guess 'Premier' isn't so premier anymore. Also, it would have been nice to explain in the rental income/expenses section that, even though you may co-own the property rented, you only need to enter the total income and expenses in one of the partner's sections and it automatically divides between the two. I divided everything in half and entered in both and it looked like we only had half the renal income and expenses we did. I'm glad I was able to figure it out before filing.
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Location:Alberta
Relationship:I'm married
Home:I own my own home
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 27, 2024
Easy to use
Very easy to enter all your info and provides suggestions.
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Location:Sechelt, BC
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 26, 2024
forms
easy to use
I would like an easy way to view the current cra form being filled while I am in the regular default entries, it would make it easier to find discrepancies between my totals and yours
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Location:bc lower mainland
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 25, 2024
Great, but answers to questions hard to find
I used your self employed version. It was easy to use, but some of the categories, such as designated immediate expensing property there was minimal description in your software. There was no description of what the criteria for this category was, so I ended up having to read through the CRA website to understand whether this applied to my situation or not.
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 25, 2024
Correction Needed
Please fix this issue, it's a cause of confusion for the past few years.
There is an ambiguity between the following two sentences in the online turbo tax:
Sentence 1: You cannot indicate both that one or more eligible people (other than your spouse) lived with you and that, throughout 2023, you lived in a dwelling either alone or only with one or more people under 18.
Sentence 2: Throughout 2023, did you live in a dwelling either alone or with one or more people under 18?
The last sentence has a different meaning than the first one without the word ONLY in it. Please add the word ONLY into the second sentence to avoid confusion in the future.
The corrected version should be :
Sentence 2: Throughout 2023, did you live in a dwelling either alone or only with one or more people under 18?
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Location:Montreal
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 23, 2024
over priced purchase
prices have gone up for online version.
they should be same as download version not 2 different prices. it does'nt make sense.
Also rental property income included in download premier version, but you need upgrade to self employed when doing online version to report rental property income.. WHY ???? it does'nt make sense.
please pass this higher mgmt of TURBO TAX
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Location:Toronto Ont
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 23, 2024
Did not apply discount
My bank offers 20% off Turbotax to its customers, however, clicking the link did not apply the discount. Had I not already completed all my info, I would not have proceeded. Will look at using Wealthsimple instead next year.
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 23, 2024
Seemed fairly straight forward.
My only problem was finding where to enter two items:
1: medical travel expenses for specialty appointments that are more than 80 kms away from our home .
2 : where to enter the cost of an accountant preparing our income tax filing for 2022.
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Location:St Andrews NB
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 23, 2024
Step By Step Guidance
Canada Turbo Tax is relatively straight forward to use. You are guided through the process and then prompted to review.
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Location:Penticton, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 23, 2024
Ok but where's my discount
As a scotiabank customer I was entitled to a 20% discount on turbotax but when I paid there was no discount.
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Location:Newfoundland
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 22, 2024
Great for PERSONAL taxes ONLY
Have used TT for years for joint submission for my wife and myself. VERY easy and fast.
For the first time tried doing my self-employment income from my contractor company. It was a mess, had no idea what some of the downloaded amounts were. Forms did not match what I got from my accountant to use, they gave me a T2. No entry for a T2 here. Very difficult, and TT reported that I want from an $800 credit to now owing over $11,000!.
Sorry, but very unfriendly and not intuitive for any business use and would not recommend for self-employment returns.
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Location:Edmonton
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
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