Overall Rating: 
4.1 / 5
4.1 / 5
3648 Reviews
Open Ratings Snapshot
Rating Snapshot (3,648 reviews)
5 stars
1,890
4 stars
882
3 stars
356
2 stars
226
1 star
294
Easy to use: 
4 / 5
4 / 5
Value: 
4 / 5
4 / 5
2,898 out of 3,64879% of reviewers would recommend TurboTax Self-Employed Online to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.1 / 5
4.1 / 5
3648 Reviews
Open Ratings Snapshot
Rating Snapshot (3,648 reviews)
5 stars
1,890
4 stars
882
3 stars
356
2 stars
226
1 star
294
Easy to use: 
4 / 5
4 / 5
Value: 
4 / 5
4 / 5
2,898 out of 3,64879% of reviewers would recommend TurboTax Self-Employed Online to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 15, 2013
Good product, needs navigation improvement
I had only one problem where the product, I found I had to go back a few times to get my .tax file downloaded, as the program seemed to skip that step. I have found having to navigate between sections is not easy and could benefit from some updating.
Overall, the program is simple to use and user friendly. I found entering my information was easy and the questions it asks me helped in completing my return with all deductions I could get.
I had to use the online tax support once, and found the agent helpful and was able to answer my question. Between that and the forums, I found all the information I needed to complete my return.
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Location:Alberta
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 14, 2013
Easy to get IT done
This is the third or forth year I have used this product, It is great and easy to use.
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Location:Saskatoon
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 14, 2013
Wow
I completed my taxes in one evening--that's it--easy and right.
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Location:Winnipeg MB
Life Changes:I have a rental property
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 13, 2013
Could use improvement
The integration of you and your spouse is not good at all, should be an easy fix, but they don't bother to make it easier
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 11, 2013
I am using TurboTax for 5 years now
Pretty good software that I use for investment and business taxes. Good documentation and help (including phone support).
The only problem is that there are some bugs that have not been fixed since last year. The good thing is that they don't affect your return, just call support if you are not sure.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 7, 2013
2012 CRA changes
I think TurboTax is very user-friendly, but I feel that the changes for 2012 could have been highlighted as the applicable screens came up. I missed (or misunderstood) a couple of screens, which led to confusion at the end, and having to go back to locate what the problem was. Used TurboTax for several years, and expect to continue.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 6, 2013
Better than the old methods.
I did it all online using the "easy" method for both personal AND business taxes for the first time.
Despite doing it the way I don't usually go I found it to be very easy, especially the "Business" part.
Well worth the money.
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Location:Vancouver Lower Mainland / Fraser Valley
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 6, 2013
excellent for personal, pretty good for business
I have been using TurboTax (or Quicktax) for years now, and have just begun to use it for business use. mostly everything was clear and easy to find. I had one issue in regards to business expenses, but their online support was quick and clear to help. I have absolutely no problems TurboTax, am very satisfied, and plan on using them for years to come.
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Location:Winnipeg, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 4, 2013
Improve busiess expense entry
I found the step by step process fro entering business expenses very onerous. there should be a short cut that is easy to use like the template for rental expenses!
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Location:The Shuswap BC
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Apr. 2, 2013
good value
The only issue that I have is the inability to transfer older income tax data to previous years income tax.
I was two years behind and lost all my data.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 30, 2013
Greatly Convenient Software
Self Employed category under the Home and Business section needs a bit of clarification. After the screen where you identify yourself as being self employed you do not expect on the next screen to be asked for an employers T4
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Location:Delta, BC
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 26, 2013
User
This is a good software.I have been using it for last 4 years.Practise makes it perfect.I will be using it again next year.
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Location:Toronto,ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 23, 2013
Pretty Good
I have been using TurboTax for the past 5 years and it does the job. However, I do wish it was a bit easier to navigate to go back and find info I have already entered
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Location:Montreal, QC
Life Changes:I had a baby
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 22, 2013
Helpful tips; could use some explanation
I used this last year with minimal complications. I'm not sure if they changed the form or if I was just very confused this year, but I had to contact TurboTax help twice. In one session, the very patient representative spent an hour and a half trying to figure out why I had an error. Thankfully it was resolved, but I don't know how it got there in the first place. You have to have some idea of what you're doing if you're using Home & Business - someone who has never filed taxes would likely struggle with what they could and couldn't claim for self-employed or work-at-home expenses unless they were somewhat familiar with tax laws. It would be very helpful if TurboTax would include an explanation in their self-employment section that if you do not have a tax number, a business name, or a partner number (as I don't because I do not have an incorporated business and simply work from home) that you should select "professional" and leave the fields blank except for a business name, which can be of your choosing. Choosing anything other than "professional" will not allow you to continue without entering the aforementioned information. A simple explanation on the main page would have saved a lot of headaches.
Otherwise, it seems to be very thorough and caught more refund opportunities and carry-over information (such as tuition) than a well-known tax preparation company, who we used for four years before trying TurboTax.
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Location:Lethbridge, Alberta
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 20, 2013
I have used the turbo tax for years now
but found this year to be a bit confusing at times
Please keep it easy to use
Thank-you
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 19, 2013
Business return
You could use more categories for business expenses with self employed home-based businesses in mind. It's not a good idea to have a large amount under "Other"
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 18, 2013
Business Help
I started a business this year and the structure of the interview method helped me to set up a better financial statement for myself for next year.
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Location:Oshawa, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 16, 2013
been using Quicktax/Turbo tax for 10 years now. so much easier than doing it by hand, and saves all the info ready for next year.
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Location:London, ON
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 14, 2013
Just one thing
I have been very happy using the Home and BusinessOnline version of Turbo Tax for the last four years. I just wish it could do my bookkeeping for me all year long! If I could change one thing it would be this: when I follow through on one of the suggestions or warnings at the end of the summary, there should be a simpler way or then returning to that summary page that I was previously at.
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Location:Huntsville, Ontario
Prior Tax Prep Method:Used TurboTax
Business:I own my own business
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 12, 2013
Money well spent
This program has saved me so much time and headache. I've used it for a few years now and will continue using it. My income is complicated and it still only takes a couple hours to finish.
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Location:Vancouver
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 10, 2013
Satisfied
Straight forward and very easy to use. Would recommend to anyone.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 9, 2013
Caveman's Dream
Even a knuckle dragger like myself was able to navigate my return.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 4, 2013
Methodical
generally well laid out.
Getting back where you were after a review is not always quick
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Location:Mannheim, ON
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 4, 2013
perhaps
Good basic program.
should add development ideas for business growth
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 3, 2013
Good Overall, Could Be Improved
Overall the program worked well and was relatively easy to use. However, it would be even more helpful if it was easier to jump to specific places instead of hitting the "Back" button every time.
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Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Mar. 3, 2013
Quite Good and Fairly Easy
I like the program, its easy to follow, but the info carry forward of my previous years info didnt work. That was a let down.
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Location:North Bay ON
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Feb. 28, 2013
Good, reliable product
Very good product, I'm already into my 3rd year of using it.
Its GPS-like flow is definitely helpful, and empowers the average person to be able to file their own taxes.
What I would appreciate in the future is a better Help system, or overlays/popups explaining in detail specific terms (i.e. business vs. professional expenses), etc, and also an easier way of navigating back and forth through the steps.
Thank you.
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Location:Ajax, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Feb. 25, 2013
good. but glitches filing this time
This is the fourth time using turbo tax. Excellent except the error message that kept popping up that would not allow me to file my return.
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Location:Burlington, On
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Feb. 22, 2013
Personal/Business Taxes Made Easy
This online software made doing taxes easy. Thanks Intuit!
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Location:Vancouver, BC
Business:I own my own business
Overall: 
4 / 5
4 / 5
3648 Reviews
Date:Jan. 24, 2013
second time user
Definietely helps speed up doing a return. Still require excellent record keeping and back up. A little confusing to find areas when trying to update with information that was missed or skipped the first time. Overall though a decent program.
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Location:Ontario
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
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