Could make the help section a little easier to use with more info, and more dedicated online staff to help answer questions...
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I have been using TurboTax for several years and I find that it is thorough and not difficult to use. I use the forms method since I know what has to be done that way I can complete it in a timely fashion. I enjoy the review as it catches many small items.
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Easy to use and less cumbersome than doing taxes manually. Getting expensive, did not get the 20% discount when going directly to the website.
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I like using Turbo Tax and have for several years now. The problem I have is when I do my wife's and my return. We are partners in an unincorporated business. We file our return together, but when I enter all our business income and expenses on my return, I don't see a way to transfer all that information to my wife's, and sometimes I make mistakes when I try to put the right figures in the right category. It's annoying! Frustrating! Surely there is a way that the program will simply take those figures and automatically transpose them to my wife's return? Either it's not explained how I can do that simply enough, or it's not possible. Either way, it is a problem I grapple with EVERY year! Show me what I'm doing wrong, or fix it please!
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easy to use.. great prompts.. I like the use of the forms at the bottom of the page so that you can reference the proper tax sheet and box number
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I found the software to be useable and somewhat friendly. Notice of perceived errors at the specific stage as opposed to at the end of the process, I believe would be more helpful and reduce both mental anguish and time to make corrections.
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I used the Home and Business version this year and found a bit more difficult to use. There is a lot more detail that you need to be aware of. That is good for most people. But, it does take a lot of extra time.
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tax slip download needs to be more accurate. It is best to use it to download voluminous number of slips (my case about 75) and then verify each one.
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The program does not always save all your data. You need to go back and refill sections, and I don't know why that is. I highly recommend you review your whole tax return, before filing, if you've worked on it in stages. The program does not truly save your info between uses.
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I have been using this product for a number of years and they get better each year at accommodating all types of self-employed people.
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T5-slip amounts in USD are treated as CAD. The program downloads T-slips from the CRA and then blindly adds USD and CAD amounts together as one to one! I have warned them about this blunder since they were Cantax 20 years ago.
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stay away from sales . other retailers sell your products cheaper than you do and readily available thanks
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The easy step process is really easy but when not using this format, the tabs and forms are a bit difficult to follow. I previously used tax software at an accounting office and was therefore somewhat familiar with the forms and the filing process. The program did find information that I was not aware of so for that fact I would advise to use tax software to file annual taxes.
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Most of the forms are easy to use. I find some things difficult, like changing CCA, combining 2125 forms so I have just one business, It would save paper and make it simpler to do and evaluate. reviewing is good.
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It was very easy and quick to submit tax returns. I had several years to submit and it was easy once I organized my paperwork.
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Each year Manitoba form MB479 results in a netfile error report. Why is this not fixed?
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I was completing combined spousal return. At one point in the easystep interview, the program asked me the same question over and over. I had to click on ther sub menu to move along. Also there should be a button to switch between spouses
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I have used this product for over 10 years and found it easy to use and would recommend it to others. There are a few areas where it could be improved, these are not detrimental to the final result of your submission but could speed up the process if these improvements were incorporated. this program is the best I have found so far.
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Have been using the software for many years but the installation over the last two have been too complicated and there is not much support online to assist. Had to go into the properties of the setup.exe fill and run as an administrator, couldn't just install as an administrator.
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Good to understand. Easy to follow. To many questions that dont pertain to me
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It saves time by doing all the math automatically every time you make a change. It saves some time by having some definitions and explanations available in its help functions. It wastes time by not allowing easy side by side comparison of spousal returns, which was simple with paper versions, especially for shared or split credits, etc. It wastes time by not containing new tax items like the Home Renovation tax credit in the Help index (so you waste time looking for something that doesn't seem to exist where it should), and the help button '?' feature does not provide help for the page you're on (as the software implies), instead it just takes you to a generic Index-Search tool. Some prompt questions are counterintuitive which wastes more time as you try to figure out how to answer them (one took almost 1 1/2 hours with their phone support, all of whom struggled with it). Net time saved compared to filling the paper return was pretty close to zero. One good feature is the running tally of your balance as you enter data. It would be helpful to have it split into each spouse's balance, along with the combined net. A particularly useful function is the CCA calculation which carries over year-to-year, especially since both the calculation and the rationale seem to contain hard-to-fathom features.
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Easy to use but says that it offers free phone support but no number is provided
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I was retired and then became self employed all in the same year. I've used Turbo tax personally for years, but this time I used the home and business version. Was very easy and simple to use, and helped guide me through all of the self-employed related questions to complete my filing.
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this version makes it easy to file a self employed tax return. Just have all your information on hand and fill in the blanks. A little expensive when compared to other Turbotax products but for the ease of filing its worth it
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Every time I tried to print my return my spouse's return would print. I tried several times and checked my name to print but the program continued to print my spouse's return.
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Software is good and covers most tax situations except Multi-jurisdictional filers. Just need to add form T2203 .....
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I still have questions every year that I have used Turbo Tax, however, with Tip's help over the phone this year it went well and I feel confident that my returns are correct and CRA will not find errors or more money wanted.
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Have used Turbo Tax for a number of years and usually make use of the tax professional consultation feature to. It gives me the confidence to file.
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The print toggle option doesn't work when trying to get an individual return printed on a couple's return- keep getting just the one individual's return printing out no matter which of the couple's returns selected!!! (Home & Business -12) Complained about this last year as well!!
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In the print out for T1 Why do we not get a summary page showing Tax due or refund, OTB, GST, CCB and Climate Action amounts.
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