Overall Rating: 
4.4 / 5
4.4 / 5
5236 Reviews
Open Ratings Snapshot
Rating Snapshot (5,236 reviews)
5 stars
3,101
4 stars
1,447
3 stars
360
2 stars
166
1 star
162
Easy to use: 
4.3 / 5
4.3 / 5
Value: 
4.2 / 5
4.2 / 5
4,704 out of 5,23690% of reviewers would recommend TurboTax Home and Business to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.4 / 5
4.4 / 5
5236 Reviews
Open Ratings Snapshot
Rating Snapshot (5,236 reviews)
5 stars
3,101
4 stars
1,447
3 stars
360
2 stars
166
1 star
162
Easy to use: 
4.3 / 5
4.3 / 5
Value: 
4.2 / 5
4.2 / 5
4,704 out of 5,23690% of reviewers would recommend TurboTax Home and Business to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Apr. 7, 2015
the step by step method this year makes it impossible to go backwards or jump ahead.
it was not this complicated in the past.
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Location:ontario
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Apr. 7, 2015
After Turbo Tax
Turbo tax is easy to use and good value. Do not recommend completing the evaluation at end of session. Was not interactive in all areas and continually took me back to complete "required" fields although the whole thing is supposed to be voluntary. Finally after re submitting data multiple times I exited from the evaluation. Very frustrating after having spent time completing taxes.
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Location:Paris ON
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Apr. 6, 2015
Recovery of CPP in year age 65 reached
My sister was 65 in August 2014 and filed a CPT 30 with her employer to discontinue contributions. Turbo tax calculated a refund of all CPP contributions in the year, rather than pro-rating them for eight months. My inputs to the program seem to be correct - is this a glitch?
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Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Apr. 4, 2015
Why is tax filing so confusing?
TurboTax has made filing easier - but it still takes me so many hours to figure out what is being asked. It sure would be nice if the government would make things easier - considering all that they tax from us.
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Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 31, 2015
my review
Sid and Paul were very informative and helped me through with all of my tax review. Thank you to both! I will use TurboTax again in the future.
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Location:Bradford, Ontario
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:No Preference
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 22, 2015
nice once in awhile
did my own for years, then became an IC, so used a CPA...it's expensive so I thought I would try me again. not sure about next year, as it is more complicated.
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Location:ottawa
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 21, 2015
Getting better
Have been using turbo tax for many years and it seems to be getting easier to use. I like it a lot.
thanks for all your help.
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Location:New Brunswick
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 18, 2015
A good choice in tax software
I have used TurboTax for several years. This year they have made it much easier to move back and forth to areas that you may not have the information for or you find something to add later. As well, easy to move back and forth to forms and easy tax method.
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Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 16, 2015
Gets easier every year
Every year the help functions get esier to use and have better explanations. The step by step feature guides you thru the process.
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Location:Calgary AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 10, 2015
Why did you change it?
Disappointed in this years version. The easy steps leaves out half the returns and then you cant go back into to it make changes.
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Location:Ontario
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 9, 2015
Save yourself a bunch!
No need to hire someone else to do your small business taxes, this program makes it easy to do yourself. The 24 hour online chat function is great too!
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Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Mar. 3, 2015
great DIY tool for basic returns
I use TurboTax every year for my husband's basic return and it is super easy. I find the home and business software a bit confusing for self-employed income entry but the online support is quick and phenomenal! Will definitely use again!
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Location:Calgary, AB
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Feb. 24, 2015
Slipped from 2013
I found the 2014 version of Turbo Tax harder to use than 2013 as the screens were more difficult to read and navigate. Some of the explanations used seemed more obscure and harder to understand.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Feb. 16, 2015
Excellent product
TurboTax Home and Business enables me to do all the taxes for our proprietorship myself and saves a lot of money that would otherwise be spent hiring an accountant. I have done all our bookkeeping and tax returns for 10 years and have got audited and it was all good.
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Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Feb. 9, 2015
Solid product
I did my taxes by hand for years until somehow, I kept getting the provincial section wrong. Not only does TurboTax do the math right, it takes only about 25% of the time. I now use it to do taxes for my family as well.
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Location:Toronto
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Feb. 9, 2015
Just a quick note. If you are entering a statement of professional activities, for business's that have partners, it would be nice if you did not have to re enter all the identical information again. I do realize only one partner can claim something like use of home, but most of the numbers are identical and an option to transfer it from one partner to another would be great! My only complaint. Thank you for asking.
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Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Jul. 1, 2014
Good But Needs Imrovement
I like the general simplicity and use of Easy Steps to switch between Forms and Easy Steps.
I find that the interface is now a bit old and not very intuitive.
I had to enter a T5 amount and the Easy Steps did not allow me to enter Royalties. I had to find the area in the Forms section which didn't really make sense. I am a multi-year user - I am not sure it would have been as easy for a 1st time user.
The entry area for Medical and Donations is archaic. Maybe some "copy" field options or something less cumbersome?
Also, for couples who co-own businesses and enter duplicate info on some sections, having a "copy this section to second return" might be nice.
Overall a good product and I will continue to use. It's a bit expensive all things considered. Having a reduced price option for less returns or something would be better. The price seems a bit steep for the amount of changes from year to year now.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Business:I own my own business
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Jul. 1, 2014
Long time user
I have used QUICK TAX/TURBO TAX for a combined of 14 years now and I'm satisfied with all tax returns I have made.
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Location:Waterloo, ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:No Preference
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Jun. 16, 2014
Need to know
Great program but if your not in Tax season you should know the support departmant is not open, you have to call customer service. Support voicemail only says they are closed for the night.
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Overall: 
4 / 5
4 / 5
5236 Reviews
Date:Jun. 13, 2014
Easy to correct mistakes!
I like Turbo Tax for its simplicity. Sometimes I forget to enter a slip (i.e. charitable donations or medical receipts) and it is very simple to return to the section where they need to be entered and add them in. Or sometimes numbers get transposed and you can click the Back button to go and fix the numbers easily.
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Location:Vancouver, BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 31, 2014
Good but not that great
I would have liked a bit more clarity on the explanations and the questions.
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Location:Toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 30, 2014
So easy to use
For personal & small home business, Turbo Tax is much easier & way less expensive than taking to an accountant. All in comfort of your own home.
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Location:Kamloops
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 28, 2014
Really Good....but don't rest on your laurels
I have used TurboTax for years....the one thing that really bugged me the past couple of years is the RRSP section. It isn't really intuitive in that you have to not only indicate that you had deductions, but you have to find the actual worksheet add your deductions from a long list of deductions and it isn't clear which is a worksheet you need!
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Location:Edmonton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 23, 2014
Overall Good, Beware Charitable Donation Optimizer
Pros - Forms easy to use, satisfactory help section
Cons - Charitable donation optimizer does not optimize carry forward donation to next year as advertised. This could have cost me valuable tax savings if I had not caught this. I'm very disappointed with this. I was able to manually calculate and do a manual override.
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Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 20, 2014
updates
this is a great program BUT, it should be complete when first issued. In other words, there should be no need for updates. From the time I submitted my return to the time I printed it ( 2 weeks) there was a change in my refund amount??? how can that be??
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Location:Vancouver BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 5, 2014
Easy to use
I like the Easy Step feature as it very helpful to complete the tax return.
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Location:Near Ottaw, ON
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 5, 2014
Uso of Office for Business
Turbo Tax is generally an excellent product, but watch out for use of your home as a business. This should be reported on T2125 fut the forms lookup directs you to using your home for FARM operation. In my situation I was a consultant, not a farmer! Similarly, there is no link from the forms lookup from use os home as another type of business, but I don't remember which....
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Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 5, 2014
Good product
Good product for simple to moderate tax returns. Loved the net-filing at the click of a button. Brilliant idea. Thank you Turbo Tax
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Location:Calgary AB
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 5, 2014
NOT VERY USER FRIENDLY
SOME OF THE QUESTIONS ARE BEYOND CONFUSING FOR THE BUSINESS ASPECT OF THE PROGRAM. FOR BASIC TAX RETURNS THE PROGRAM IS FAIRLY EASY HOWEVER THERE ARE TIMES WHERE THE QUESTION IS BROAD AND THE HELP ALMOST FEELS LIKE IT HAS NOTHING TO DO WITH THE QUESTION.
FIX THESE FLAWS WHICH ARE VOCALIZED AND THIS WOULD BE A GREAT PROGRAM.
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Location:EDMONTON, AB
Life Changes:I had a baby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5236 Reviews
Date:May. 4, 2014
Need my Glasses
Font is way too small and no way to make it larger.
This is frustrating when the screen is half empty and the font is so small.
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Location:Cobourg, Ontario
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
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