Overall Rating: 
4.1 / 5
4.1 / 5
5742 Reviews
Open Ratings Snapshot
Rating Snapshot (5,742 reviews)
5 stars
3,021
4 stars
1,547
3 stars
496
2 stars
271
1 star
407
Easy to use: 
4.1 / 5
4.1 / 5
Value: 
4 / 5
4 / 5
4,727 out of 5,74282% of reviewers would recommend TurboTax Premier Online to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.1 / 5
4.1 / 5
5742 Reviews
Open Ratings Snapshot
Rating Snapshot (5,742 reviews)
5 stars
3,021
4 stars
1,547
3 stars
496
2 stars
271
1 star
407
Easy to use: 
4.1 / 5
4.1 / 5
Value: 
4 / 5
4 / 5
4,727 out of 5,74282% of reviewers would recommend TurboTax Premier Online to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 28, 2014
Live tax advice
The live tax advice available via chat is free, fast, and very clear. Outstanding!
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Location:Edmonton, AB
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Family:I don't have kids
Student:I'm a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 28, 2014
Excellent product!!
Without a doubt the easiest tax program on the market. Easy to use, knowledgeable and without pressure.
Excellent work Intuit, excellent work!
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Location:Nova Scotia, Halifax
Life Changes:I moved
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 28, 2014
I have used Turbo Tax for years, and would not switch to another program. It is always been easy to use.
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Location:Toronto, ON.
Life Changes:I have a rental property
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 28, 2014
Tax Time Made Easy!
Everybody hates tax time, but it's a whole lot easier with this. If you complete the questionaire at the beginning right, all the appropriate forms show up on your screen. And, I love that you now ... finally! ... have given us the option in the investment sections for splitting between spouses. So much faster!
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Location:London, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 28, 2014
I had some questions which I was able to have answered personally. That was a big deal for me and appreciated very much the knowledgeable lady on the phone. I found the program really logical and easy to follow. Will definitely use it next year!
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 28, 2014
Very Slick Program
Very intuitive program. Made the usual painful process fast and fun for a change.
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Location:Caledon Village Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 27, 2014
Great tool!
It's a very helpful, comprehensive tool. Doing taxes with pencil and paper seems completely arcane by comparison.
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Location:Vancouver, BC
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 27, 2014
Easy to follow but very thorough.
Should have purchased a while ago but have a IMAC so wasn't sure software could accomodate. Was easy to follow and well organized. I went start to finish with a joint return in under 2 hours. Well worth the money! See you again next year.
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Location:Peterboro Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
Easy and inexpensive
was super easy to use except for one part on the rental property profile where I got confused but my husband got us a beer, sat down with me, and helped me to figure out...
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Location:Qualicum Beach,BC
Life Changes:I have a rental property
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
Easy Tax Filing
I have been using this product for years. It is always improving and always getting easier to use. I will keep using it every year.
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Location:Northwestern Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
Vert Easy to use
It is very user friendly software and cannot miss anything.
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Location:Toronto, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
Great improvement
I found the 2013 Turbo Tax software to be much easier to use over previous years. It was much easier to understand and way less complicated particularly in regards to entering information and going back to areas I wanted to review. Good job Turbo Tax!!
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
takes some time but saves accountant fees
saved over $150 doing the taxes with turbotax vs. an accountant but probably spent a few afternoons doing it. Depends on how you value your spare time...
Walks you through every little detail, at times it can get a bit confusing but there is online help available for free.
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Location:Saskatoon
Life Changes:I have a rental property
Prior Tax Prep Method:Went to a tax professional/accountant
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
Turbo Tax makes filing easy
I have used Turbo Tax for a number of years and find that it becomes easier and more user friendly every year. Having access in the Premier version to tax professionals alleviated any lingering anxiety about any remaining questions I had during the process.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
Efficient
With my personal information in hand, I was able to complete my tax return in under two hours while sipping tea and listening to music. It makes it that easy.
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Location:Richmond, BC
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
real easy to use
best thing this year is you don't have to save a certain file format before netfile- turbotax does it automatically.
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Location:London, On.
Prior Tax Prep Method:Used TurboTax
Home:I rent my home
Family:I have kids
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 26, 2014
SIMPLY the best
just answer the questions and you are on your way!
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Location:smithville ont.
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 25, 2014
Turbo tax makes tax returns so easy!!!
The best part is that is does all the calculation in sharing pensions to maximize your returns!!!
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Location:Victoria BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 25, 2014
great
awesome tool, easy to use. I paid for the option to speak to a agent - the help was great - on the phone with her for one hour and never felt rushed!
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Location:edmonton AB
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 24, 2014
worked well
online version excellent; could not find the Premium version in stores so will do it online from now on
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Location:Calgary
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 24, 2014
Good experience in 2014
This years returns (spousal) were quite a lot simpler than the previous year. Software improvements were good. I did however still incur problems with foreign pension income. I know exactly how it is taxed, except the software has not been programmed to ask the right questions and it causes repetitious editing and wrong amounts. Once that problem was fixed, everything else was ok. Netfiling particularly was very simple.
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Location:St. Catharines, ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 23, 2014
Always a pleasure...
I use Turbo Tax every year, it is quick and easy to use. I have filed my return in no time so that I can move on to more important things!
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Location:Pickering, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 22, 2014
Great product!
Super fast, helpful, convenient tax filing system.
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Location:Toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 22, 2014
Very helpful for a new Quebec resident
Very helpful for me being a recent Ontario graduate who has moved to Quebec. I had used a competitor software in the past for my Ontario returns but was not confident this year with them now having to file in Quebec. I am confident now that I have found TurboTax.
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Location:Gatineau, QC
Life Changes:I moved
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 21, 2014
Easy to Use
If you can speak and read English this version will work for you. But read ALL the hints and warnings.
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Location:Creemore, ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 20, 2014
Excellent Program
Makes filing income tax a breeze, easy to understand & work through....Good job!
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Location:Grande Prairie, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 20, 2014
Great Product
An excellent and easy to use product, that I have come back to year over year. The user interface is very simple and doesn't allow easy jumping around, which might be great for a first timer or intermediate...... Highly recommended!
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Location:Calgary, AB
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 18, 2014
Great advice!
I had never done a joint spousal return before, and didn't even realize the benefits. This year, as soon as I opened turbotax, it suggested doing this. It made doing the 2 returns far simpler & faster. It also made suggestions that I never realized were possible (such as claiming all medical expenses on my spouse's return & splitting his pension income with me...since I make more, I had never thought to do this in past years). The result is, we got back a lot more money than I could have imagined. Thanks TurboTax!
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Location:Kamloops, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 17, 2014
I FEEL HELPLESS FOR NOT DOING MY TAXES WITH TURBOT
THE BEST TAX SERVICES I USE IN ALL MY YEARS AS A TAX PAYER IS TURBO TAX.
I now know that I do not need to search for a better service elsewhere.
Thank you all for your assistance
Best Regards,
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Location:MONTREAL,QUEBEC,CANADA
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:No Preference
Home:No Preference
Family:I have kids
Business:I own my own business
Student:No Preference
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Apr. 16, 2014
WTG Turbo Tax
I've used Turbo Tax for a few years now. Previously I did my own taxes by hand. The way that this program is set up, does not overwhelm you. The encouragement along the way and little comments that confirm it's ok to press the 'Next' button are so personal and intuitive. Now I just wish I had started using this system a lot earlier.
This is the first year I had to use the Help desk. Although a little slow, and awkward...She helped me get the job done.
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Location:Alberta
Prior Tax Prep Method:Did my taxes by hand
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