Overall Rating: 
4.1 / 5
4.1 / 5
5742 Reviews
Open Ratings Snapshot
Rating Snapshot (5,742 reviews)
5 stars
3,021
4 stars
1,547
3 stars
496
2 stars
271
1 star
407
Easy to use: 
4.1 / 5
4.1 / 5
Value: 
4 / 5
4 / 5
4,727 out of 5,74282% of reviewers would recommend TurboTax Premier Online to a friend.
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Ratings summary
Overall Rating: 
4.1 / 5
4.1 / 5
5742 Reviews
Open Ratings Snapshot
Rating Snapshot (5,742 reviews)
5 stars
3,021
4 stars
1,547
3 stars
496
2 stars
271
1 star
407
Easy to use: 
4.1 / 5
4.1 / 5
Value: 
4 / 5
4 / 5
4,727 out of 5,74282% of reviewers would recommend TurboTax Premier Online to a friend.
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Product ReviewsReview This Product
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 26, 2014
Premier is Useful
Purchasing the premier account was worthwhile to get assistance from the live chat. The employee wrote back quickly and provided useful, personalized answer, including emailing a summary to us right after.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 25, 2014
Good product
This is a great product that can be used anywhere in the world as long as you have internet access.
I spent 3 years away from home and did my Canadian taxes from Australia as well as the Czech Republic. It is simple, fast and very cost efficient, especially when you are a volunteer teacher overseas not making any money! Thanks Turbo Tax for making this stressful job easier.
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Location:Hamilton, Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Home:I rent my home
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 24, 2014
Slow
every time I do my taxes with Turbo they want all the info and they take up to 6 weeks to give the credit back.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 24, 2014
Finally!! One that really works!
As a first time user of netfile, TurboTax was the best. I tried two of the free government tax files and wasn't able to use them. I will be using Turbo Tax again next year and would definitely recommend it.
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Location:Mississauga, ON
Prior Tax Prep Method:Did my taxes by hand
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 23, 2014
Easy to use software
Have used this software for several years and it is easy to use and carries information forward year after year. I can do 5 returns in a few hours.
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Location:Winnipeg , Mb
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 23, 2014
Fast and Easy
This is the second year I have used Turbo Tax and I have been impressed with it both times. Had minor difficulties with the program when trying to enter medical expenses for a previous year and then going back to correct the amount and the time-frame. The "optimizer" is outstanding. Saved me a lot of time and returned me more money than I would have calculated on my own. Well worth the cost of using the program. Thank you.
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Location:Ottawa, Ontario
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 23, 2014
Great and easy product
I have been using this product for a few years now and every year, it gets easier. It is clear and the calculations are accurate and useful to save money. I'll be using this every year!
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Location:Toronto, ON
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 23, 2014
Excellent product!
I had to contact make use of your Live Tax Advice service over the phone and the person I spoke to was very knowledgeable and pleasant to deal with. They even helped me increase my refund amount! I would highly recommend TurboTax to anyone!
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 23, 2014
Clean and clear interface
I love Turbotax. It makes doing taxes fast and easy. I can always retrieve my files when needed for an audit. The new fast track for filing is a breeze.
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Location:Fort McMurray
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 22, 2014
Simple and Enjoyable
Each step was easy and non stressful. This tax year was more complicated but Turbo Tax made it a pleasure.
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Location:Edmonton
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 20, 2014
So easy...
The fact that you don't have to purchase a CD or download a file is terrific! Everything done in the cloud and the software is very intuitive and easy to use.
The features that maximize your return are excellent and I found this year to be the easiest way to file yet.
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Location:Calgary, AB
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 19, 2014
So easy!
The product gets easier to use every year, fantastic!
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 18, 2014
Easy Does It
Turbotax simplifies the whole process and makes Income Tax Time almost enjoyable! I like that tax-saving preferable options are done for you, and the speed of the whole process reduces the sweat-inducing prospect of filling out those forms!
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Location:Saskatoon
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 18, 2014
Simply useful
It was very easy to use and easier to find the information . Love the questioning section to figure the information you need to enter
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Location:Brossard,QC
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 18, 2014
Save yourself a headache
This programme was the easiest one I have ever used. Did the whole thing from my iPad and then saved the return as a PDF. NetFiling at the end was just one touch of a button. Couldn't have been simpler.
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Location:Picton Ontario
Life Changes:I moved
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 15, 2014
Quick and easy
The program takes you step by step through the process so it is so easy to use. Great tips along the way for possible savings. The help chat was quick and answered my questions so that I was able to figure out what I needed to do.
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Location:Medicine Hat
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 14, 2014
the software was very easy to use. However, there were some confusions when using the software, and it was not intelligent enough in some cases and you have to manually choose the option to maxize the benefits.
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Location:toronto, on
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 14, 2014
Have used other taxes programs in years past and this one was by far much easier to use and more fun.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 13, 2014
This is a great product. Easy to use and the online version is a very reasonable price!
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 12, 2014
prepayment code
I like turbotax online.
I paid on 09/March.
But 2days later I received Email about prepayment code.
So can you rebate.
I`m disappointed your service this time.
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Location:burnaby, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 12, 2014
Easy to use
even if you're not skilled at doing taxes or math.
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Location:ontario
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 12, 2014
Very Good
I have been using Turbo Tax for the past 7 years. Great product, easy to use.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 10, 2014
Turbo Tax is the BEST
Turbo Tax leads you through the tax process step by step. You can always leave it and go back, if you are missing a slip or run out of time. Warnings come up if you have entered something incorrectly. It calculates any tax savings available (filing as couple, income splitting). Turbo Tax makes the whole tax process easy.
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Location:Alberta
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 8, 2014
impressed !!
great product, worked well! easy to use, nice screen progressions and guided paths. i like it and will use again.
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Location:Kitchener ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 8, 2014
Great Improvements. Easiest Year yet
This year TurboTax was extremely user friendly, lots of helpful hints and very quick filing at the end. Very pleased with my online return.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 7, 2014
Fast and Easy
Extremely easy to use and very fast. completed my wife and my return in about an hour.
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Location:Duncan, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 7, 2014
The program is great to use. It catches things that I miss. The only issue I would have with the program is that it needs to make it clear that if things like union dues and private medical payments are on your T4 are entered at the T4 input window, you DO NOT put them in again later even though it prompts you because in the interview stage you said that you had those things. It's too bad that the system isn't smart enough to know that you already entered them at the T4 stage and doesn't ask you again if you want to enter them. Now that I know that, it will be easier next year. Overall, great system, easy to use and thorough.
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Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 6, 2014
Gets better every year
They have made the net file process as smooth as could be.Was a pleasure to use and the telephone help line was up to expectations,great feature for the do it yourselfers
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Location:London Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 6, 2014
Very User Friendly Tool
Dear All,
I have used Turbo Tax for over 10+ years now and noticed that it become more user friendly tool to file your tax returns.
I recommend all of you to use Turbo Tax for your tax return.
Thank you Turbo Tax!!
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Location:Oakville, ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
5 / 5
5 / 5
5742 Reviews
Date:Mar. 6, 2014
User Friendly and Accurate
We have been using this program for years and have never had problems. It's super user friendly, guiding each step of the way, and accurate. Even my mom sent her own in this year after learning how to use it!
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Location:Ontario
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
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