Overall Rating: 
4.1 / 5
4.1 / 5
5742 Reviews
Open Ratings Snapshot
Rating Snapshot (5,742 reviews)
5 stars
3,021
4 stars
1,547
3 stars
496
2 stars
271
1 star
407
Easy to use: 
4.1 / 5
4.1 / 5
Value: 
4 / 5
4 / 5
4,727 out of 5,74282% of reviewers would recommend TurboTax Premier Online to a friend.
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Ratings summary
Overall Rating: 
4.1 / 5
4.1 / 5
5742 Reviews
Open Ratings Snapshot
Rating Snapshot (5,742 reviews)
5 stars
3,021
4 stars
1,547
3 stars
496
2 stars
271
1 star
407
Easy to use: 
4.1 / 5
4.1 / 5
Value: 
4 / 5
4 / 5
4,727 out of 5,74282% of reviewers would recommend TurboTax Premier Online to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 27, 2014
First time doing my income tax in many many years without paying someone to do it. It went quite well and I did have to make a couple of calls for support, which also were handled well.
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Location:Courtenay BC
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 22, 2014
AWESOME
AWESOME, quick and easy! Great service over the phone!
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Location:Ottawa
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 17, 2014
Please make it easier to enter charitable donations.
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 16, 2014
Anyone can use it
Exceptionally easy to use. I was done within 30 minutes and that is with investment entries.
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Location:Hamilton, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 15, 2014
Even Better than last year
Easy to use, even for beginners.
Loved the easy way to transmit the return this year!
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Location:Saskatoon, Sk
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 15, 2014
It's OK
Rental income not well explained.
Errors not well explained.
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Location:Midland, ON
Relationship:I'm single
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 14, 2014
Good investment
It is a simple way of filing my tax return. If there should be a need to query something a tax expert is always available.
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Location:Comox, BC
Prior Tax Prep Method:Went to a tax professional/accountant
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 13, 2014
Watch out if you upgrade
Turbo Tax is very easy to use, especially if you use it year after year.
Watch out though. If you upgrade to a higher more expensive version of turbo tax, and then find out that it didn't really help, you can't find a way to go back to the previous version.
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Location:Red Deer, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 13, 2014
Best /Easiest Tax software
always use Intuit/Turbo...except for last year! Huge mistake. Improvements to netfile this year are a ral plus! Still would like to see more of a refund! lol
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Location:Hamilton/Dunnville ON
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 8, 2014
printing confusion
first time user, I expected to print a copy after paying however until i netfiled i could not print. needed better direction as far as WHEN I could print
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 7, 2014
Best way to do tax.
I found TurboTax easy and straightforward to do. The main thing I would change would be to make it easier to test different amounts for pension transfer to spouse. To test this now you have to go back and forth through many screens.
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Mar. 4, 2014
Fast and Friendly
Easy to use and I am confident it is safe and sercure.
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Location:Halifax, N.S.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Feb. 28, 2014
Very frustrating at the end when they insist I have a working address to correct when I am retired!! Tried several strategies
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Location:Calgary
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Feb. 21, 2014
Everything was great until I tried to Netfile.
Once I tried to Netfile it would say the address on my T2125 was incorrect(it wasn't) I tried numerous times to change it. Checked the online forum help , a lot of people had the same problem...no way to resolve it.
So I ended up printing it to mail. (Also a bug, every time I tried to change the address, it added two more sheets of paper to the final print job. my return should have been 18 pages, but it printed 48)
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Location:Thunder Bay
Life Changes:I have a rental property
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:May. 23, 2013
Reliable and easy to use
I have been using it for years, and it gets better every year.
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:May. 12, 2013
A couple of quirks but makes my life easy
The software itself is fine. I had trouble finding the public transit deductible section but outside of that I was pretty happy.
I have no idea if this gets me the best return possible but the numbers seem reasonable.
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 30, 2013
Give me a break
I wish they would remove annoying comment Windows: "We have already found the following Tax savings for you." They are a waste of time, and claiming that Turbotax has saved me money by identifying standard deductions, detracts from the perceived value of the s/w. If all they are doing is applying the std deductions, then I may as well fill out the forms myself.
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 30, 2013
good but
as usual, good program but a lot of glitches noticed in the "community" are not adressed by Intuit personnel and not included in the help files.
you end up with problems without solutions.
also, the web interface have some bug with chrome, have to switch to explorer to upload into netfile.
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Location:gatineau
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 30, 2013
The One That Got Away
Many hearts break over years across, but one thing is assured.....
With TurboTax Premier, I am NOW "The One That Got Away."
It's crunch time and the final day.
I got away with it.
Thank you TT!
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Location:Calgary, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 30, 2013
Great way to complete your tax return
I used to pay an expensive accountant lots of money for my relatively simple tax returns. For my 2010 return I first used TurboTax and was very happy with it. In 2011 my tax return was a little more complicated and I once again had to engage a professional. In hindsight I should have just used TurboTax, it provides you with all the right tools to complete your own return! Anyone who is a little savvy about their own finances will be able to use it!
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Location:Toronto
Life Changes:I bought or sold investments
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 30, 2013
Great until download...
Everything was easy to use and worked well until it came time to download the .TAX file. IE crashed every time I tried to download. I finally switched to Firefox and it worked perfectly, other than that, great product!
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Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 29, 2013
Ever Better
Once more TurboTax delivers, powerful and easy to use.
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Location:Montreal, QC
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 29, 2013
The Turbotax product could be a little friendlier. I found it a little bit frustrating trying to find all the schedules.
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Location:Dollard-des-Ormeaux
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 29, 2013
This was accurate but not actually faster or easier than doing my taxes by hand.
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Location:Vancouver, BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 29, 2013
Improvements
The only criticism: unable to print Year over Year Comparison report without all the "zero amount" items. Can do this with Detailed Tax Summary.
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Location:Vancouver
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 28, 2013
A Great Relief
I am a first time user loyal to the long paper-based process. Turbo Tax Premier meets the intuitive standards I know from other Quicken software. Well-done!
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Location:Vancouver, BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 28, 2013
Good tool for an unpleasant task
Spending a weekend to do taxes is not my idea of a good time, but at least TurboTax makes it significantly less painful and complicated.
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Location:Edmonton, AB
Life Changes:I bought or sold investments
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 28, 2013
Great Tax Program
The program led me through the steps, making it very easy to use. Lots of guidance was available, if needed. Very user friendly.
A little bit of patience is needed as the program keeps updating as you go.
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Location:Abbotsford, BC
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 28, 2013
Very Good
I have used the software and its predecessors for many years. I was disappointed that there is no stand alone version for the mac. The online version worked well, however.
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Location:Orangeville, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
5742 Reviews
Date:Apr. 28, 2013
Data Entry Great, but -
It was great until I tried to submit the return. Couldn't do it, even with "Live help." Had to snail mail.
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Location:BC
Prior Tax Prep Method:Used TurboTax
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