Your online version did not allow me to use T4, etc slips imported from CRA. (Perhaps because I had more than 500 T5008 slips.) So I also purchased and used the download version.
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EASY TO ADD ALL SLIPS AND FILL OUT FORMS SOME AMBIGUITY AND NO DETAILED INSTRUCTIONS FOR CARRYING CAP LOSSES FORWARD TO OTHER YEARS. GOOD SUMMARY TABLE RELEVANT CHECKS TO FINALIZE
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I use it for my family and we have properties in the mix. useful to get it done with the least amount of prep and hassle
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I use previous years' returns as a model for the current return. LINE numbers change or disappear! Please have an index with the line numbers and their purpose. It would be helpful for key words. PLEASE KEEP THE PRICES DOWN! I will be forced to just do the FREE versions online. As we age, there is less complicated information.
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I am happy with the program and have used it for many years. My biggest beef is the unnecessary printing of meaningless pages. Every year I ask the printer not to print blank or useless pages, and every year they are printed.
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Easy to use with a basic understanding of accounting and tax processes.
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The new user need some time to get used with the software... Very frustrating when launch software after install since during last year data import the file system points to ADMIN account required during install. No warning about this making it frustrating to get access to last year files. Sometimes suggestions are made by the software without links that would allow to change fields without frustrating searches of forms in HELP menu. Medical expenses suggestion to carry forward expenses is incomplete & confusing. Found other instances when help info is not forthcoming with detailed explanations and direct links to change things in the right place...
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Overall the product is okay however, when I need help, I want to speak to a live agent and not an AI chat line. If I’m calling for help that means the AI did not solve my problem. I highly recommend you place a “HELP” phone number on the TurboTax retail box. Not having a live agent phone number on the retail box next year may deter me from ever purchasing your product again.
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Very good tax s/w but needs to allow print screens.
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We accidentally bought the online version and it's terrible. Can't do the form entry or even review the forms. The Download version is excellent but we had to pay twice.
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Easy to use if a little pricey - used to be able to use the lower catagory to complete as I have Employee Shares to report but now have to get the Premier version which is the second most costliest. Altogether it is a good purchase and very easy to work with
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I had a few problems, but in the end Turbotax came through and I was finally able to netfile. It did take awhile though.
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Make Turbo Tax for 1 or two people at a lower cost
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I have been using Turbo Tax for many years and am fully satisfied. Some of the uncommon words and actions to be taken could be explained at the point of filling in the information. I would recommend it.
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I've used turbo tax for many years and do all our family's taxes. I've never found it hard to work with. It was always very user friendly and even got easier as the years went by. I'm doing new home ownership, rental income, and deductions for the rental property. I'm getting a little frustrated because it's not as easy to navigate but it might be because this is new this year. We'll wait and see how it goes. I've got a couple more to do so I've set that one aside for now, lol...
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Yes, all the correct math works and yes there are places for all $'s to be entered. BUT, why are the form so cumbersome to navigate through? Why is the sizing so armature in design. Just a terrible presentation of forms!
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In the past I was happy with TT standard. This time I upgraded to Premier hoping for improved investment filing. However, for my situation I did not see any advantage compared to the standard version. Overall Premier served me as well as Standard. Standard helps to get the job done and in the future I will use the standard version again.
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Had a lot of trouble sorting out he Unused RRSP contributions room.
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The product is very user friendly and easy to navigate through. You can use it if you are new to tax preparation or even if you a more experienced tax preparer. It is easy to import your prior years' returns and I would highly recommend it to both friends and also to people that I don't know.
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I only do myself and my spouses tax returns and I do not a version that does 12 people.. I would prefer a two people version of Premier ay a much lower cost, Remember, the governments do not allow us to deduct this cost. We are seniors in our 80's.
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When bank transactions are recorded as T5008s they should default to Capital Gains. This results in non-CRA acceptable errors which must be rectified before acceptance with Netfile. I write many covered calls and rectification can be quite annoying.
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Pretty simple to use, forms are fairly easy to complete as the program guides you through them
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I am overall happy with the software. The only problem I have with it is that certain overrides of automatic calculations lead to disallowing efile. My problem relates to claiming Attendant Care expenses as medical expenses. Under certain situations the disability amount cannot be claimed when claiming those actual expenses. With an override of this, a paper return has to be filed, together with all pertinent slips and receipts, and a potential delay in receiving a tax refund. An option to allow deselection of the disability amount would be nice.
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When my nieces used the program it was quick and easy to follow. When I did my husband's and mine together the program was very slow.
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Overall very good, but a bit expensive. Optimizer cannot perform full financial planning situation and may be misleading in some case.
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I was told that the Desktop version is not as user friendly as working with the online version. Also some input I had from various reviewers was different so it impacted my level of confidence. I really appreciate all of the immediate support that is provided though. It is a fabulous feature of using this product!
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I've used Turbotax for many years; however, I continue to be disappointed in its handling of T5008 errors re. I invariably have to designate downloaded transactions as Capital Gains. This should be the default. Fixing these errors is painful and unnecessary. I've complained in past years!
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Got confused with download and on line, caused confusion and lost time. Unable to talk with anyone to fix it so not happy with that.
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Turbo Tax works well for my types of income and fees. Carries prior year information and balances forward and does a reasonably good review of potential issues with your return before you file.. I find it easy to use and enter the information I need to report. It also gives me additional returns so really adds value.
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This program makes completing the tax return very easy.
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