Overall Rating: 
4.3 / 5
4.3 / 5
14727 Reviews
Open Ratings Snapshot
Rating Snapshot (14,727 reviews)
5 stars
8,297
4 stars
4,403
3 stars
1,151
2 stars
488
1 star
388
Easy to use: 
4.3 / 5
4.3 / 5
Value: 
4.2 / 5
4.2 / 5
13,284 out of 14,72790% of reviewers would recommend TurboTax Premier to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.3 / 5
4.3 / 5
14727 Reviews
Open Ratings Snapshot
Rating Snapshot (14,727 reviews)
5 stars
8,297
4 stars
4,403
3 stars
1,151
2 stars
488
1 star
388
Easy to use: 
4.3 / 5
4.3 / 5
Value: 
4.2 / 5
4.2 / 5
13,284 out of 14,72790% of reviewers would recommend TurboTax Premier to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 28, 2024
Had to buy 2 versions
Your online version did not allow me to use T4, etc slips imported from CRA. (Perhaps because I had more than 500 T5008 slips.) So I also purchased and used the download version.
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Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 28, 2024
USE EXPERIENCE
EASY TO ADD ALL SLIPS AND FILL OUT FORMS
SOME AMBIGUITY AND NO DETAILED INSTRUCTIONS FOR CARRYING CAP LOSSES FORWARD TO OTHER YEARS.
GOOD SUMMARY TABLE
RELEVANT CHECKS TO FINALIZE
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 28, 2024
Good app for price
I use it for my family and we have properties in the mix. useful to get it done with the least amount of prep and hassle
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Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 27, 2024
keeping up to date
I use previous years' returns as a model for the current return. LINE numbers change or disappear! Please have an index with the line numbers and their purpose. It would be helpful for key words.
PLEASE KEEP THE PRICES DOWN! I will be forced to just do the FREE versions online. As we age, there is less complicated information.
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Location:Southern Ontario
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 27, 2024
I am happy with the program and have used it for many years. My biggest beef is the unnecessary printing of meaningless pages. Every year I ask the printer not to print blank or useless pages, and every year they are printed.
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 27, 2024
Easy to use with a basic understanding of accounting and tax processes.
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 26, 2024
Can be better
The new user need some time to get used with the software... Very frustrating when launch software after install since during last year data import the file system points to ADMIN account required during install. No warning about this making it frustrating to get access to last year files. Sometimes suggestions are made by the software without links that would allow to change fields without frustrating searches of forms in HELP menu. Medical expenses suggestion to carry forward expenses is incomplete & confusing. Found other instances when help info is not forthcoming with detailed explanations and direct links to change things in the right place...
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 23, 2024
NO LIVE ASSISTANCE
Overall the product is okay however, when I need help, I want to speak to a live agent and not an AI chat line. If I’m calling for help that means the AI did not solve my problem. I highly recommend you place a “HELP” phone number on the TurboTax retail box. Not having a live agent phone number on the retail box next year may deter me from ever purchasing your product again.
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Relationship:No Preference
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 22, 2024
Very Good Tax Software
Very good tax s/w but needs to allow print screens.
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 20, 2024
Download version not Online
We accidentally bought the online version and it's terrible. Can't do the form entry or even review the forms. The Download version is excellent but we had to pay twice.
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Location:Vancouver BC
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 20, 2024
Great
Easy to use if a little pricey - used to be able to use the lower catagory to complete as I have Employee Shares to report but now have to get the Premier version which is the second most costliest. Altogether it is a good purchase and very easy to work with
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Location:Southwestern ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 17, 2024
I had a few problems, but in the end Turbotax came through and I was finally able to netfile. It did take awhile though.
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Location:Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 14, 2024
Too Expensive for Two
Make Turbo Tax for 1 or two people at a lower cost
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Location:Vancouver BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 10, 2024
Excellent Product for Value
I have been using Turbo Tax for many years and am fully satisfied. Some of the uncommon words and actions to be taken could be explained at the point of filling in the information. I would recommend it.
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 9, 2024
premier
I've used turbo tax for many years and do all our family's taxes. I've never found it hard to work with. It was always very user friendly and even got easier as the years went by. I'm doing new home ownership, rental income, and deductions for the rental property. I'm getting a little frustrated because it's not as easy to navigate but it might be because this is new this year. We'll wait and see how it goes. I've got a couple more to do so I've set that one aside for now, lol...
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Location:N. W. Ontario
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 9, 2024
Turbo Tax Average
Yes, all the correct math works and yes there are places for all $'s to be entered.
BUT, why are the form so cumbersome to navigate through? Why is the sizing so armature in design. Just a terrible presentation of forms!
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Location:BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 4, 2024
Premier did not serve me better than the standard
In the past I was happy with TT standard. This time I upgraded to Premier hoping for improved investment filing. However, for my situation I did not see any advantage compared to the standard version. Overall Premier served me as well as Standard. Standard helps to get the job done and in the future I will use the standard version again.
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Location:Calgary
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 3, 2024
Generally easy to use
Had a lot of trouble sorting out he Unused RRSP contributions room.
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Location:Washago, ON
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Apr. 3, 2024
Premier
The product is very user friendly and easy to navigate through. You can use it if you are new to tax preparation or even if you a more experienced tax preparer. It is easy to import your prior years' returns and I would highly recommend it to both friends and also to people that I don't know.
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Location:Victoria, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 29, 2024
Turbo Premier
I only do myself and my spouses tax returns and I do not a version that does 12 people..
I would prefer a two people version of Premier ay a much lower cost,
Remember, the governments do not allow us to deduct this cost. We are seniors in our 80's.
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Location:Montreal, Quebec
Relationship:I'm married
Home:I own my own home
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 27, 2024
Disappointed!
When bank transactions are recorded as T5008s they should default to Capital Gains.
This results in non-CRA acceptable errors which must be rectified before acceptance with Netfile. I write many covered calls and rectification can be quite annoying.
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Location:Vancouver
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 26, 2024
Great Tax Return Program
Pretty simple to use, forms are fairly easy to complete as the program guides you through them
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 26, 2024
Problem with efile
I am overall happy with the software. The only problem I have with it is that certain overrides of automatic calculations lead to disallowing efile. My problem relates to claiming Attendant Care expenses as medical expenses. Under certain situations the disability amount cannot be claimed when claiming those actual expenses. With an override of this, a paper return has to be filed, together with all pertinent slips and receipts, and a potential delay in receiving a tax refund. An option to allow deselection of the disability amount would be nice.
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Location:Toronto ON
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 26, 2024
Slow for couples, great for singles
When my nieces used the program it was quick and easy to follow.
When I did my husband's and mine together the program was very slow.
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Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 22, 2024
very good but a bit pricecy
Overall very good, but a bit expensive. Optimizer cannot perform full financial planning situation and may be misleading in some case.
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Location:London, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 22, 2024
Turbo Tax Premier Desktop
I was told that the Desktop version is not as user friendly as working with the online version. Also some input I had from various reviewers was different so it impacted my level of confidence. I really appreciate all of the immediate support that is provided though. It is a fabulous feature of using this product!
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Location:Sooke, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 20, 2024
Disappointed!
I've used Turbotax for many years; however, I continue to be disappointed in its handling of T5008 errors re. I invariably have to designate downloaded transactions as Capital Gains. This should be the default. Fixing these errors is painful and unnecessary. I've complained in past years!
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Location:Vancouver
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 20, 2024
Hate taxes
Got confused with download and on line, caused confusion and lost time. Unable to talk with anyone to fix it so not happy with that.
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Location:Cardston, Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 20, 2024
Easy to use
Turbo Tax works well for my types of income and fees. Carries prior year information and balances forward and does a reasonably good review of potential issues with your return before you file.. I find it easy to use and enter the information I need to report. It also gives me additional returns so really adds value.
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
14727 Reviews
Date:Mar. 18, 2024
Easy to use
This program makes completing the tax return very easy.
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Location:Manitoba
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
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