Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 3, 2014
Easy to use, and the calculators for RRSP and Donations were nice.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 3, 2014
overall process good but netfile not easy
the overall process was good - however, kept getting error on NETFILE process... the "help" said the turbotax needed to be checked for updates - did that, didn't work - finally went to intuit site through google chrome (instead of explorer) and it worked great...
seems Intuit doesn't like Explorer...
(lot of questions on help site with same issue).
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 3, 2014
Liked
I found the wizard confusing at times but for the most part helpful. I was extremely impressed with the speed and ease of net-filing.
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Location:halifax, ns
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 3, 2014
CANNOT EFILE
I wish Turbo Tax was "EFILE" capable. Next year I will have to purchase a different tax program.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Good but can be smarter
It still felt pretty much similar to the previous year tax preparation. The easy step process is kind of long but straightforward and predictable. NetFile simplified as you do not need to enter that access code any more, but there would be nice to have a warning before the NetFile, that this is a final step and there is no way back.
It's not free of glitches, but mostly minor, sometimes need to click twice on a button to make it work.
Most frustrating part of the process was a program's stubbornness of applying some expenses to my spouse return instead of mine incorrectly with dropping of the return amount. I guess that would be fixed later in the review, but I'd prefer the best return amount to be visible at all times.
Will I use TurboTax again? Sure I will, the overall value still beats the minor inconveniences.
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Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Not Bad
Everything worked well but at the end the helpfull hints were not helpful. Example : Ensure correct person is claiming medical expense when I just completed the optimizer for that .
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Use of Warnings to Sell your other Products
Your use of warnings to sell other products is low it forced me to check my return multiple times when in fact I did not exceed your warning amount if it applied to me kindly yes make sure I warned but just to try and sell your tax insurance against audit is just low and cause me lot of extra time and effort.
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Location:Ottawa ONtario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
iMPROVEMENTS PLEASE
I tried to run on my new laptop with WIN 8.1 and
it won't load so I was forced to revert to an old
WIN XP machine I had mothballed - please fix
TT so it runs on latest version of WINDOWS.
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Location:Burlington Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Somewhat Confusing
Liked that all last years info came forward but the printing and filing was not easy to get back to. Last years version seemed easier somehow.
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Location:Charlottetown, PE
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Each year Turbo Tax becomes easier to file with, Keep up the good work and look forward to an easier program next year
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Location:Mississauga, On
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
COULD USE SOME IMPROVEMENTS
I would like to see the standard with at least 15 returns over $25,000 and a total of 35 returns. I find most people working today make over $25,000. And the price remain close to what it is now, I realize that's 15 more returns, but I think you would have more people purchase the product if they could get more returns out of it. My family uses more than 20 returns and almost all are over $25,000.
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Location:NS
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Good Purchase
This is an easy to use product that gives hints to novice users. I would recommend it to everyone:)
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Location:Yarmouth NS
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Plus and Minus
2013's version of TurboTax was slower in processing than previous versions. Some of the explanations of what information was required were not as clear this year. Netfile was much easier and faster but should have said that you NEED to click on the link to the "terms and conditions" page instead of it being an error when you didn't. Small things, but after years of using the product they stood out as "should have been better" things. All in all an excellent and easy to use product for filing your taxes. I will continue to use it next year.
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Location:GTA
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Very Good
Usually very good occasionally some field comes up that is confusing. EX: my wife had a warning that she had overridden something and this prevented here from e-filing. I looked for the overrides using the recommended procedure of "Go to forms and then review/find overrides", this did not find any overrides to fix. But I had to fix them before e-filing. Program has a small bug.
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Location:Winnipeg MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Too much advertising and upselling
Throughout the program Turbo Tax is always trying to upsell and get the consumer to pay more for additional services.
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Location:Bruce County
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
I just wanted to do my taxes
Wouldn't it be nice if I could purchase a program that would just do my taxes? Instead Turbo Tax keeps bugging me to purchase Tax Guard or whatever they call it.
All I wanted to do was my taxes LIKE I PAID FOR.
Perhaps one OPT out of annoying stuff button would be a good idea.
Years ago this is how this program worked and I could do my taxes without being constantly annoyed.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Easy filing
Much better to file the returns this year, plus the easy print options you have with the PDF file.
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Location:Boisbriand, QC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Not as good as Before
It's becoming more difficult to use this software as they try to upgrade. I've used this software company for taxes since 2005 and I may try someone else 2014. Your outta touch.....
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Location:Brantford, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Simple and Quick
TurboTax makes filing your taxes a breeze. If you're not sure of whether you qualify for something or not, there helpful tips are sure to answer any questions.
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Location:Known Universe
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Gets better every year
I am a senioe and every year I need for this to simplier for my memory is not as good as it used to be. If it was not for Turbo I would not be able to do my own Income taX RETURN.
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Location:Moncton N.B.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Good Solid Tool
I have found Turbotax quite easy to use and have used it for at least 5 years. It is handy for transferring last year's data to the current return, and making comparisons between years.
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Location:Kitchener, ON
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Filing
TurboTax did a much better job this year on the Netfile processing. Thanks
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Trouble with help section of program
Help section does not display anything in the right hand pane
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Location:St. Albert, AB
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Very good product
Turbo Tax helps with tips to save you money - obviously, they know all the rules which you may not be aware of and help you with things like income splitting. The only 'con' I found is that sometimes the questions are a bit difficult to figure out, when the answer can't be a simple "yes" or "no".
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Location:Petawawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
It does have bugs
All was going well, until the review process. For both our returns, TT keps saying that there was an error and that we've entered Medical Expenses and needed to enter a date range.
I did not select medical expenses. Yet, I returned to that portion to confirm and in fact, both our options for Medical where checked off as NO.
So for some reason, TT is not seeing or accepting the NO option.
What's worse, it was painful to even get to the point where I could check it. The FIX option was useless, because it insisted on a date range, but no option to say NO MEDICAL EXPENSES.
I hope that kind of bug is fixed for next year.
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Location:Hamilton, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
great refund
the program was easy to use and guided me to the maximium refund I was entitled to.
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Location:whitehorse ykon
Life Changes:I had a baby
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm living with a partner
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Worth While Purchase
In the past I utilized Ufile, I found turbo tax easier to use and navigate. The community on the right side while going through the questions really help.
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Location:Thunder Bay, ON
Life Changes:I had a baby
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
Netfile return
Sometimes confusing, because after receiving confirmation of netfile sent, I was brought back to same page asking if I wanted to netfile my return or save a copy.
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Location:Winnipeg MB
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 2, 2014
EZ
very easy to use this software , my return was not complicated. total time to complete was just over 1 hour.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2014
Good, but.......
Very easy program to use. Had issues with NETFILE errors on overrides that took a very long time to clear. Finally managed to get it figured out.
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Location:Winnipeg
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
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