Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Life Changes:
and Life Changes
  • or
  • or
  • or
  • or
  • or
MoreFewer
Prior Tax Prep Method:
and Prior Tax Prep Method
  • or
  • or
  • or
  • or
  • or
  • or
  • or
MoreFewer
Family Life:
and Relationship
  • or
  • or
  • or
  • or
MoreFewer
and Home
  • or
  • or
  • or
MoreFewer
and Family
  • or
  • or
  • or
MoreFewer
and Business
  • or
  • or
  • or
MoreFewer
and Student
  • or
  • or
  • or
MoreFewer
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 22, 2016
2015 Standard
Had difficulty removing an error on my return and had to file with the error as it could not be removed.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ontario
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 22, 2016
Not so easy this year
I've used Turbo Tax for a number of years. This version is not very easy to use if you need to change some of the fields automatically filled in from previous years, for example unclaimed RRSPs to carry forward. This will need to be improved for next year as it took my much longer to complete my filing compared to other years. And, I have a very straightforward filing to do.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 22, 2016
Poor user interface
Fonts are light and very small -- most screens have large blank areas with no information. Why not allow a user to choose fant and colours?. Without help I could not use this product. I complain every year to no avail.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 21, 2016
Help function getting worse
There used to be some very good features in help that would assist with the complexities of entering information. I find it has been degraded over the years, and in particular with regard to the information on business forms like the T1163, commodity codes, etc. I think perhaps the help function could be enhanced.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 19, 2016
Questions too repetative
No good for 2016 unless you buy a new computer.
I resent being forced to buy a new computer and Windows 7++.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:toronto
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 18, 2016
some of the information was not accurate - GST/HST refund information was not accurate
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 17, 2016
Swithc to or Retry always
Frustrated with the error message saying "Server is busy"...
"Switch to" or "Retry"
I had to click "X", then "Switch to" a number of times before I could continue with printing pdf.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Home:No Preference
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 15, 2016
non resident
did not capture data for a non resident in an easy manner required overrides
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:dallaa, tx
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 14, 2016
SAHM Doing family taxes
This is the second year in a row that we used turbo tax. I started using it to save the family some money, and using it has taught me more about taxes. So much you can claim if you have a busy family.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Hay River, NT
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 14, 2016
RRSP
I am over 65 years old, my date of birth is part of the personal identification, yet the information on how my tax owing can be lowered by contributing to an RRSP is still available.
I find this is annoying and misleading
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 12, 2016
It would be better if you could look at all the forms and calculations during the review stage.
Also when entering the data for all the slips it shows only some of the data, unless you go to edit for each line.Also if you split the amounts between yourself and your spouse it only shows up in the final review.
Some areas are hard to follow or go to a specific area or form to have a look.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:windsor ont
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 11, 2016
software glitch - why cant i contact you?
could not enter correct dates on medical expense form. support protocols from intuit are time consuming convoluted and irritating. many pages of no contact info. I finally gave up, as i felt this was your plan. why cant I just send you an email?
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 11, 2016
Buggy
I had to start my return again because the application gave me an error that could not be resolved. As well, I had to remember to go and do the northern deductions as the software did not ask me about the deductions. I've been using this program for over 7 years and this is the first time I am disappointed in its use.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Whitehorse
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
disappointing after years of use
Unfortunately after many years of using TurboTax this might be my last. It all started with initial confusion as to which version to purchase. It did not seem clear at all that the "online" version was only good for one tax return. I therefore spent a long time on the phone explaining this and was given a refund...and then had to purchase the downloadable version. In using this version, I was unable to import last year's tax return, never had this problem in the past. This downloadable version did not seem to have any of the live help I've seen in the past...nothing was easy to look up. I had to resort to googling questions several times through the process - nothing seemed to be built in. Despite filling out my forms exactly as I have over the past decade or so, I was warned to fill in all sorts of strange, unfamiliar forms at the end...with no explanation once again. I would hesitate to use TurboTax in the future.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
wish it linked to my online turbo tax last year
every year I purchase it, it will always grab my info from previous year, this year it didn't because last year I had the online version. Was disappointed in this one issue.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Moncton , NB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
Need smaller Option
Great software but too expensive when you only have one or two claims to file.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Halifax, NS
Prior Tax Prep Method:Used TurboTax
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
Confusing
When attempting to NetFile, you present too many confusing options.
Finding Forms is a pain
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
I find the text too small
Seniors have difficulty seeing such small text.
You should increase text size.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ontario
Prior Tax Prep Method:Used TurboTax
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
Needs Work
good for simple returns but needs work in the GST portion of deductions for union dues. Ive never really understood what number to enter there and after years of using your product I still don't know. wife had an exam fee that was required for her to work but couldn't figure out where to enter that.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 10, 2016
Not very friendly and you get lost in entering the information. Older versions were much more efficient in the Interview section and everything followed smoothly; not anymore.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 9, 2016
System slower than past.
Helpful software, just very slow this year for any updates required for forms.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Chatham, On
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:I own my own business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 9, 2016
Not a google app
Many google apps streamline the process, simplify UI and add auto-correct, auto-fill, auto-suggest in a non-intrusive ways.
This application behaves like the best app of 90s. I think, it is time to move on.
1. It doesn't go through different possibilities to optimize on my tax savings. It does it on some small items, but not on the items that span several categories. For example I switch my eligible dependent by accident and instead of paying $1900 I'm getting $1500. That's a huge saving that the app never even suggested for me to try. I'm sure it is easy to quickly calculate different options with all my dependent and propose the best one for me.
2.When I switched the eligible dependent the application told me that I have an error, but when I clicked "Fix" button, it brought me to the list of dependents. It didn't show me which field on what screen for which dependent I need to modify. It took me a while to figure out which field is missing a value. That value I didn't know till I visited different screen in different part of the app (it was in the income section). When I copies the value from one field on income section to the correct box of one of the dependent the app immediately new that I fix the error. Could it just fix the problem for me to begin with? It didn't look like I had options to choose from, so the app didn't have options to choose from. It just was easier to code "hey user, fix it" than "if there is an error like that and there is only one option to fix it than bring to the screen, fill it with correct number and confirm with user that it is what they want". The first solution is a Microsoft approach. I prefer the second solution which is Google approach.
3. Entering medical receipts is time consuming. Most websites can remember what you typed before. I had 30 receipts and I had to type my name 30 times, the word "Dentist" 6 times, "Pharmacy" 14 times. I copy/paste the company name, so I didn't need to retype it.
4. When entering dates some fields do it dd/mm/yyyyy and some mm/dd/yyyy. When you enter reversed date it tells "ERROR!!!". Could it just switch and fix it? All dates have to be typed in full. "15/2/15" is not an acceptable value, neither is "feb 15 2015". It have to be "15/02/2015". What a pain in the neck! There is not even a calendar to pick a date.
By the way, do I have to enter a year? I'm making return for 2015. All my receipts are for 2015. Can it be a default with an option to enter year, if I wanted to bring something from different year?
5. When you go back to some screen you already did to fix a problem or to add additional receipt or dependent or something else there is no way to get back to where you came from. All you have is "Continue" which takes you thru all the different options that you already answered "It doesn't apply to me", so you have to do it again. That's annoying. As I said before take a look how Google streamlines processes.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Edmonton, Alberta
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 9, 2016
Entering Rental Amount
This section is very confusing as you when you select the name for property rent it's actually the name for property tax so it was missed and now I'm going to have to return a printed revision......
TurboTax also gives you an error to fix (property tax must be entered) when you select the name and you have to ignore the error to make it work - not very good - not very happy about this......
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 7, 2016
Transfer Information
I used the easystep and transferred last years information over; however, some things changed (i.e.) dependent status, which I had a difficult time trying to figure out.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 7, 2016
Generally satisfied
Generally satisfied with Turbo Standard and did not need to upgrade to Premium for my investment revenues. Two small points I was unable to resolve and the system responses were not helpful nor could I find telephone assistance. Overall, better than expected.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal, Quebec
Life Changes:I bought or sold investments
Prior Tax Prep Method:Did my taxes by hand
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 7, 2016
OVERRIDE IS POOR
THE OVER RIDE FEATUURE IS DIFFICULT TO USE BECAUSE ONCE YOU USE IT THERE IS NO GOING BACK.IF YOU USE IT ON A WORKSHEET OR SCHEDULE THEN YOU CANNOT GO BACK TO THE AUTO SYSTEM.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:KINGSTON ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 7, 2016
Language Problems
I cannot input or select my language on the Quebec forms. This was never a problem in the past . Why this year. Any problems with Quebec are neglected both this year and in the past. Please fix this situation.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal Qc
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 6, 2016
Good but charity calculator doesn't work
If you have large amounts of charity, the calculator doesn't work. You could loose out on tens of thousands of dollars to carry froward.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Dundas, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 5, 2016
Interface not as good as old days
I like to see both my and my spouses tax owing or to be refund at all times... not a summary of both together
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
3 / 5
3 / 5
102650 Reviews
Date:Apr. 4, 2016
sTANDARD
tHE REVIEW DOES NOT HAVE THE LINE NUMBERS WHEN YOU NEED TO REFER TO THEM AS THE PROGRAM TELLS ME
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
  • 2026-06-19 T22:54:17.931-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1169, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 1167 1168 1169 1170 1171 ... 1312 next>>