Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2026
A shadow of its former self
Not the best version of this tax software standard I expected. The workflow has lost its ease of flow and appears to ignore responses; incorrectly showing up as either tax savings, warnings or errors later on. Unusual overrides identified when none were done leaves one just a little skeptical as to its accuracy and reliability.
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Location:Winnipeg, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 25, 2026
Not Worth The Money
TurboTax is a mess. Nothing is clear, the instructions ask if you have certain things and then proceed to never inquire about them again, and there are actual spelling and grammar mistakes scattered throughout the program; It’s embarrassing.
On top of that, it keeps pushing paid features like a desperate street vendor. I came to file taxes, not to be sold a dozen add‑ons I don’t need. The whole thing feels clunky, outdated, and weirdly unprofessional for a company handling sensitive info.
I'm no longer recommending it to anyone.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 23, 2026
issues
Seriously I lke using turboTax but cannot afford to update/replace my desktop.to meet you standards.
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Location:london
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 18, 2026
Getting more complicated
I have been a user of CanTax, and forced into TurboTax. I prefer to use the forms method of input (I find the interview method very cumbersome and time consuming), and that works similar as in the past. The main problem is when you go into review and print/save. Somehow this has become more complicated and the help seems to only address the "interview" approach. I was having problems printing for sending to CRA (did not get my Canada ID in time) and it was difficult to find. Called the help desk and their only solution was to re-install the program. He put me on hold as he was going to look it up, and in the meantime I found it. Never had this kind of problem in past years.
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Location:Victoria BC
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 17, 2026
Gets the job done - that all!
Crazy stupid dialogs with misleading queries and settings, but it gets the job done. \this could be so much better than it is.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 14, 2026
too may errors
in review it comes up with crap like sold your house FHSA nothing checjed off not happy
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Location:Medicine Hat
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 11, 2026
Good Program BUT Makes you upgrade Operating Syste
Every time I use it they force me to update my Windows operating system. First it was Windows 10 and now it is Windows 11
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Location:Grande Prairie, Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 9, 2026
Import feature gave wrong information
Importing tax slips from CRA and RC gave bad info.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 8, 2026
Tax/software specialists need major upgrade in training. Return telelphone calls totally unsatisfactory.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 1, 2026
Look elsewhere
Bought again this year to import last years info but nothing came through. Fiddly install. Too many repeat questions are confusing. Upgrade offers list incorrect possibilities making user think they are wrong. It would not merge couple filing so one had to pay and other gets a refund, although refund was greater. Basically counterproductive
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 8, 2026
Best of all the really bad options
Do you like endless sales pitches? Then boy is TurboTax for you! You can answer the same question many, many times.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 28, 2026
Bad help
I have to refile my return and cannot find where or how to do it. Don't make mistakes because software sucks getting help afterwards
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Location:Richmond Hill, ON
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 11, 2025
Hard to use
T777 input numbers are wrongand need to be override and overiding makes impossible to netfile. Annoying self advertising by INTUIT.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 4, 2025
Lots of bugs in 2024 Turbotax
I have used for over 10 years but this was by far the worst experience. A number of bugs (for example Lifelong learning repayments not working, and weird crap that triggers self employment/business income reports such as having "source of foreign income" in a T3 but no Foreign income reported. This triggers a wack of errors requiring additional self-employment and business income. Worst of all is that May 1st they immediately shut down their call is support - even though CRA extended the filing for those with capital gains (because of the mess CRA created insisting on higher capital gains inclusion reporting)... Turbotax you need to keep the support lines open for two weeks after filing!! especially when filing has been extended. And fix the bug please !!
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2025
2024 is not their best year
They've changed some of the UI logic and the 2024 version gets confusing for some pretty stupid reasons. For example, despite answering NO to disposing of property - it keeps prompting a warning about disposing of property. If I've answered NO - why keep prompting me? I not even confident it submitted the forms correct. Medical expenses don't print out or get saved with the PDF and if I try to print the Medical work sheet on it's own it prompts me that I'm using up a return. Finding forms for whatever reason got a lot harder. I don't know what's changed - don't have the time to go back to 2023 to compare the interfaces but after using this software for the past 8 years, this version sucks. Hopefully they get their act together by 2025 or 2025 will be the last time I use this product.
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Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2025
legacy copies
Need to install an old version onto a new PC? Even though you bought and own the software they won't let you reinstall anything older than 6 years even though CRA requires you to keep 7 years. Their servers won't validate your license even if you have the old install files and your installation key.
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Location:Alberta
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2025
Issues
Asking for sharing information re: common law information at the beginning of the program workings. It should have been done at the end then automated, We had to print out the return in order to retrieve the information. You are supposed to shorten our tax filing work not extend it.
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Location:Edmonton AB.
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2025
Don't Know if I Will Use Next Year
Too many issues besides being over charged and I month later my refund request is still open there was too many issue with trying to Netfile this year. I know you blame CRA but I run into issue with no error codes just wouldn't let me file.
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Location:Victoria, BC
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2025
meh
don't know what intuit was thinking when they made each license key be tied to only one account. We are a multi-generational family who buys 1 copy of Standard so we can file for 5 people. 3 belong to 1 family, and the other 2 are the grandparents. I would like to be able to file all 5 returns without requiring having the grandparents log under the child's account, or vice-versa.
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Location:Van
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 27, 2025
every year have to restart 2-3 times entering the info, untill i get to the end. and every year we receive reassesments later on
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Location:montreal
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 27, 2025
Questions are confusing and very limited options!
1. Whoever designed or created the questions for 2024's tax filing need to come up with a better way of asking about marital status for 2025's tax filing. Two people had to re-read the question, "Were you or your partner/spouse married, in common-law relationship, separated, divorced, widowed, etc. since December 23, 2024?" What if you have been married PRIOR to December 23, 2024? There is no question that takes that into consideration!
2. Near the end, a question for schedule 3 popped up when that question was not around in the beginning! Schedule 3 revolves around the tax filer's investment or principal asset. When you answer the following question, there is a tick box for "none of these apply", but the explanation associated with that choice makes the tax filer admit that they have flipped their investment or principal asset when, in fact, they have not done any sort of home renovation. What the heck, creator of Intuit Turbo Tax? Are you in cahoots with the Liberal Government Party of Canada, trying to trick the tax filer for answering a question that does not even apply to the tax filer's current situation, so that the tax filer will end up paying the government and not get a tax refund?
3. Near the end, questions surrounding importing one's inputted tax information onto CRA's NetFile, so the tax filer gets a notice about their return in as fewer as 8 days by registering for an e-mail or going paperless. Why is there no option for those existing CRA account holders to log into their already registered e-mail with the CRA website, import, and amalgamate relevant tax information???
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Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 27, 2025
Buggy
The button size was terrible. I was unable to move windows between multiple screens. The application froze when interacting with CRA because my browser required me to indicate user.
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Location:Whitby, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 25, 2025
No longer easy Tax SW
The SW has grown more confusing than in the past. There are many fields that do not apply to me, yet it kept prompting me to enter some value. I am a Canadian Citizen yet I had to check of I am a Canadian Resident. Silly isn't it. After I made some overrides, I changed my mind and it wouldn't auto fill those field and continued to show those field in red even after I entered the figures prior to overides. I am not a first time home buyer, yet it kept prompting me annoying me with that review question. Why did not the SW ask that question during data entry. I am a retired person, with a fixed income that is pre taxed and a few simple investment receipts sent to me by my financial institution, yet it kept me asking if it is subject to capital gain or just an investment. The SW is no longer as easy as it used to be when I first started to use it in early 90's. I don't know if I will continue with it in future or go to another SW.
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Location:Kitchener/Waterloo - Ontario.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 24, 2025
hate the Intuit account requirement
Product works like it has for decades.
The new install requirement for an Intuit account is turning me off this product.
I may not buy it next year
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Location:Barrie, On
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 24, 2025
Meh.
TurboTax 2024 has several features that make it a popular choice for tax preparation, but there are some notable drawbacks that users should be aware of:
Mandatory Account Creation: One of the most frustrating aspects of TurboTax 2024 is the requirement to create an account before you can start using the service. This can be a significant inconvenience for users who prefer not to share their personal information online or who simply want to get started quickly without additional steps.
Frequent Upgrade Prompts: Throughout the tax filing process, users are often bombarded with prompts to upgrade to higher service levels or add extra features. These frequent interruptions can be distracting and may lead to additional costs that some users might find unnecessary.
Maybe support canadian instead.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 24, 2025
AutoFill - DOES NOT - work
After using Intuit's Turbo Tax for several years... I was very surprised, and disappointed that the AutoFill feature - WOULD NOT - connect to CRA. Attempted several times, removed/re-downloaded/reinstalled TurboTax, deleted cached items, restarted PC... Turbotax - WOULD NOT - connect to CRA
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Location:Winnipeg
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 23, 2025
Confusing with very poor guidelines
I've been using Turbotax for last 10 years &
the previous version were very user friendly. This version of Turbotax is complicated with very poor guidelines.
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Location:Edmonton
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 22, 2025
Getting worse each year
It is frustrating that there is no longer a CD or DVD available. Also, the capiyal gains had to be added in a different location so they did not appear as a net capital loss. Also, the additions have proven incorrect.
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Location:Saskatchewan
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 21, 2025
NOT ABLE TO TRANSFER 2023 CANADA ONLINE DATA
IN CANADA YOU CANNOT TRANSFER YOUR 2023 ONLINE DATA TO A 2024 DOWNLOAD VERSION OF THE PRGM....POOR SERVICE
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Location:Calgary, Canada
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 19, 2025
2024 Is a mess
I have used this software previously with good results but 2024 was different. The software had errors that were not addressed for over a month. Something as basic as T3 capital gains were handled improperly. Communication was poor and there has been no word of compensating those that could not file or were locked out of their Netfile account. Test your software before you release it.
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Location:Vancouver, BC
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I don't own a business
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