Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Life Changes:
and Life Changes
  • or
  • or
  • or
  • or
  • or
MoreFewer
Prior Tax Prep Method:
and Prior Tax Prep Method
  • or
  • or
  • or
  • or
  • or
  • or
  • or
MoreFewer
Family Life:
and Relationship
  • or
  • or
  • or
  • or
MoreFewer
and Home
  • or
  • or
  • or
MoreFewer
and Family
  • or
  • or
  • or
MoreFewer
and Business
  • or
  • or
  • or
MoreFewer
and Student
  • or
  • or
  • or
MoreFewer
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 22, 2020
Turbo Tax
You are making it too difficult to navigate forward and backward. You put locks on my bookmarks and the link to find things interrupting the process of completing tax returns to try and force us to but your help and advice which should be free. This is the worst year ever and I will look elsewhere next year.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Carbonear, NL
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 20, 2020
meh... prepare to be marketed to!
I feel like Turbo Tax was better in previous years, there were some things that were not defined. You had to google to figure things out. Information re. eligibility for deductions was also unclear. Very annoying that the software continually tries to upsell you on the version or additional services - many, many times throughout the process. It kept trying to tell me I needed the next level up, for reasons that did not apply to me. Confusing and concerning, I will likely go with a different software next year (after using Turbo Tax for the past few years).
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Northern Ontario
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 20, 2020
Lack of sufficient T1135 Support
Your software does not allow users to add additional lines to Part B of the T1135 Foreign Income Verification Statement. As a result you can only list 3 foreign stocks. Given that the likelihood of someone with more than $250,000 in foreign assets having more than 3 foreign stocks is very high, this means that basically anyone that needs more than 3 lines can't complete their T1135 through Turbo Tax. Instead I had to manually fill out and mail a paper copy of the T1135, which defeats the purpose of tax software. Worse yet, when I googled the issue I found out that this has been an issue for quite some time and that Intuit has just ignored the issue. I have used TurboTax for more years than I can count. I guess it is really just for people with small tax returns. Now that my returns have become more substantial I will have to change to a more legitimate company that is capable of filing my entire return.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 19, 2020
Never again
There were numerous problems with the program:
1. The program closed without saving the information even though I had saved it!
2. Entered data wasn't saved
3. The program asked for self employment data even though it wasn't checked off.
4. Why is the Variable Pension income not shown?
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 19, 2020
Non Resident Problems
Your program does not include NR4 forms used by The Gov´t of Canada for non-resident Canadians. Therefore the numbered boxes on your T4 forms do not match the numbered boxes on the NR forms. So, one has to guess what figures go in which box.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 18, 2020
No Telephone assistance
Don't purchase the Assist and Review option - you will start by answering a million questions then sit on the phone endlessly. If you key in for a callback it can't seem to register your number.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 16, 2020
Substandard Program
First time user, there were confusing errors claiming my spouse was self employed, and that is not true. I double checked all inventory and am frustrated.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vancouver, BC
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 16, 2020
frustrating start
I have enjoyed using Turbotax for many years. This was the first year that I have had problems with it.
Upon installing it on a new computer running W10, I was given an error message to do with installing C++. I searched the error online and it was suggested that the program would run and not to worry about the error. That is not very confidence building.
The next step was to register the product. I tried many times over 5 or 6 days and each time was given the error "We're sorry, we have encountered an unforseen error. Failed to connect to database. Please try again later". It was never able to be resolved.
I started a return and saved it. The next day I started to work on it again only to find that my file wasn't there. I looked for it with file explorer and found the file but it was 0 bytes.
I ended up calling customer service and explaining the problem. I was told that because it was not registered, some features would not work and saving may have been one of them. I was able to register on the phone and was told that I wold be able to see all of the data in my file once I tried again now that the product was registered. It did not work. I had to start all over again. I saved often and had to check in file explorer that it actually did save. Occasionally I would save and the time stamp would not update indicating the file did not save. Multiple saves would correct that. If that is a problem with C++ then there should be a solution to correct it. The product worked great in the past. This year I was quite frustrated.
Upon
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:vancouver
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 15, 2020
optimization
the pension optimizer should be in the first section that asks if we want to optimize.it didn't
appear to the review stage a little late it
n my humble opinion. also it is not easy downloading the info and enter the code on the cd i bought no instructions for us who do not have a way to enter a disc ..
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Kitchener
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 15, 2020
Old Program
Old program that has had minimal updates over the years.
The "Easystep Method" is useful at times, but often gets in the way, especially when checking for errors, or "What did it do with this entry?"
An on line copy of the tax guide (not just the "forms") would be helpful.
Your "help" pages seem lacking in depth.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal
Relationship:I'm married
Home:I own my own home
Business:I don't own a business
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 14, 2020
Forum full of half answers
When I have a question, such as filing for a deceased person, I find the "help" community totally out to lunch and they give only half-answers. The program said right when I entered the date of death, you cannot use Netfile for the deceased. So why waste my time telling me that I can't Netfile when I am trying to find out why I cannot print a copy that doesn't have DUPLICATE written all over it.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vancouver
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 13, 2020
disappointed in errors
Ive been using this program for a few years, with basic income tax issues (T4, RRSP, child support). But in 2019, i became unemployed, and this program erroneously guides one on the credits available. I had to manually force the forms to be correct, and as a result, could not netfile.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 13, 2020
Dont Switch between Regular and Online
If you used the online version last year, do not buy the Standard PC version this year or you will need to manually enter all of your personal details. Intuit has all the info online, but has not designed the PC version to go and get it.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 13, 2020
Support is useless
When it behaves mysteriously good luck sorting it out.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vancouver, Candada
Life Changes:I bought or sold investments
Prior Tax Prep Method:Went to a tax professional/accountant
Home:I rent my home
Family:I have kids
Business:I don't own a business
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 12, 2020
Fix the print function
The amount of paper generated when printing a copy of my return is crazy. Forms and general crap gets printed. I do not need an explaination of the climate refund etc. I just want a bare bones copy of what was sent to cra.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 11, 2020
Buggy Purchase
This version has some serious bugs. Error messages that are not correct, downloading of data error prone.
This year is worse than previous years version.
I am not sure about purchasing next year and I have been a more than 10 year customer.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal, QC
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 8, 2020
Froze up
The program froze up a number of times during use. Also It was a pain trying to read the information.
I have used this program for years but I am considering looking for something else.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 7, 2020
Do not buy this product
Do not buy this product it is confusing to use and everytime you try to do something they try to up-sell to their tax reviewers.
Would not let me print the mail in return kept printing the duplicate return. I eventually ended up wasting about 100 pieces of paper as well as toner
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Carp, ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used other tax software
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 5, 2020
Quebec returns - trouble
Using Turbo tax for number of years because my husband heard it was good. Every year problems getting QC returns to calculate properly. Examples include Releve slips, transfer of taxes to QC. This can be serious with RQ. Last year huge issue with RQ about instalments payments. Wonder if other QC residents have issues.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Gatineau, QC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 3, 2020
Annoying advertising
Very annoying to be force-fed marketing at numerous points in the tax preparation process to upgrade to a more expensive product which is not needed. Stop shilling for more money on multiple screens through the process.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Lion's Head, Ontario
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 2, 2020
frustrating
error TT805 difficult to fix.
I could not efile as I could not correct a form, even after removing all info from that form, very frustrating
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Kelowna BC
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2020
Not Impressed
This wasn't as intuitive as in previous years. Some of the phrasing was ambiguous and unclear. For example the sale of property - I had no idea what that was asking me. Was it a question? Was it telling me I'd sold my house and needed to make a payment? No idea. It was not easy to find where to import your tax info from previous years, and once you had started your return, you couldn't import that info after the fact without starting over. Not very impressive compared to previous years. I will probably pay someone else to do my taxes after my experience this year.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2020
took ages to do but this is mosttly the fault of the craazy tax system in Canada
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Mississauga, Ont.
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2020
Filling the form
Letters are too small. I have difficulty reading them and filling in the numbers. There is no way I can expand the letters to make them easy to read.
Having carried forward information from prior years is the only reason I have not switched to UFile.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2020
OK not great
Help in this software is poor. If you are not a familiar with tax law then you are likely to make errors. Forms generate if you open them and print although they do not apply. Printing only single sided even though it is only a copy for your own files.Specifically T1135 will not process properly if end of year amounts are zero. I know what to look for. OK not great.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Toronto, ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2020
Same old crap
They have not improved this software in over 10 years. Still makes obvious mistakes, still ask stupid,redundant questions!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2020
it doesn't optimize well.... lets you figure it out ... I suspect they just want to sell more add on double checking by their staff.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2020
Ok?
15 years of using but I am starting to think it would be cheaper and easier to go to an accountant. $40 to buy, $40 for Audit defence, $55 to have it reviewed? Wouldn't it be easier to go to a tax agency and have them review it!?! When I started using this program, help was better and you could ask someone for FREE help to clarify. Now I have to search and then receive legalese to decipher unless I want to pay $55 for "Live Advice". Not as useful as it once was. If you have a very basic return buy this, but if not, save yourself some time, money and aggravation by getting a professional to do it for you. I would be very surprised if I found myself using this again next year.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Chatham
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2020
Not Enough Tax Breaks
Easy to use but it doesn't cover enough tax breaks
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Edmonton, AB
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2020
Much trouble entering rental income and never could enter prepayments so had to submit my return without and hope it gets fixed by CRA
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
  • 2026-06-16 T16:12:53.651-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1224, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 1222 1223 1224 1225 1226 ... 1312 next>>