Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Life Changes:
and Life Changes
  • or
  • or
  • or
  • or
  • or
MoreFewer
Prior Tax Prep Method:
and Prior Tax Prep Method
  • or
  • or
  • or
  • or
  • or
  • or
  • or
MoreFewer
Family Life:
and Relationship
  • or
  • or
  • or
  • or
MoreFewer
and Home
  • or
  • or
  • or
MoreFewer
and Family
  • or
  • or
  • or
MoreFewer
and Business
  • or
  • or
  • or
MoreFewer
and Student
  • or
  • or
  • or
MoreFewer
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 11, 2019
tax and split income pages
why is it every time a tax file is printed that tax on split income print out that's a lot of extra pages for no reason
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 11, 2019
Needs improvements
There are too many questions that have to be answered more than once. After it installs updates, it asks if I want to check for updates again. Every time I open the return it asks if I want to register, when I already did. If you know my age, why do you ask if I want to claim a senior credit and have a warning about senior eligibility? I gave my address and answered that I live in Northern Ontario, but there is a warning that I might not. I answered that I didn't sell property, but it asks again in warnings. I had too many medical receipts than I needed, but it won't tell me how much to delete to reduce the tax payable to zero. I saved the returns, then the next page asks me if I want to save it. How many times do you have to ask if my wife and I lived apart? If you imported last years return, why do you ask if this one is a first time return? I answered that I didn't need to file a previous years return, but it shows up in warnings. Using a computer program should alleviate these shortcomings. It diminishes the credibility of the program and has me wondering how well a job it has done.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 10, 2019
Technical Problems
I requested that forms I didn't need were not printed. On all tax returns I did they were printed. I put no tax on split income and not only did it still showed up, but the 7 sheets also printed on all the returns that I did. I changed two items on data carried forward from 2017, but they still showed up. One caused an extreme credit that I was no longer able to claim (Disability Amount for self). I had to correct that myself. If I have to correct all these issues than it might just be worth completing taxes without this program. It sure would take a lot less time. I have an auditing background and used to completing many different tax situations so these issues shouldn't be happening.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Hamilton, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 10, 2019
Same problem as usual
everything was good until it came to printing a copy of my taxes, the paperwork I received was all totally new, as in never seen before and I really didn't need 15 pages with the words " DUPLICATE DO NOT SEND BY MAIL". In other words ALL the paperwork printed is GARBAGE.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Alberta
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 10, 2019
Watch out for traps
Watch out for Working Inc. Tax. benefit if student
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 9, 2019
did not import previous information from prior tax
i was expecting to have the same functionality as previous versions of this software, which i have been using for over 25 years. My information from previous years was not offered to be imported into the new files, consistently trying to send me to the CRA website, which I tried, but did not have an option for a password reset and try as I might, i could not create an account. Although I have been using this same software for many years, now that it I have to enter my personal information, dig into old files to find items such as RRSP limit, i am unimpressed and may as well try something new next year
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Sorrento, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 9, 2019
NOT worth the money
Poor value to cost, intentionally limited in scope and ability, charge for services that competitors provide for free, ride on laurels of previous "successes", shill for unnecessary services *if* the product works as advertised
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Nova Scotia
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 9, 2019
Tired
Can't get the update to download. So I can not use netfile.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Lumby, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Business:I don't own a business
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 8, 2019
A process without an end
Good to scan through. When you get to the end it asks if you want to file another return. Selecting "no" sends you back to a change/refile process that inevitably seems like an endless loop. No idea whether I have filed or how I send my money to CRA. Disappointing.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 8, 2019
Dissappointed with 2018 Version
The 2018 Turbotax version was incomplete and not ready with changes to certains forms needed by CRA , specically with Netfile, which didn't allow for submission as early as possible.
Turbotax should have put enough resources to complete necessary form changes to be ready on first day people can file using Netfile.
Effected level of customer service towards users.
As at March 08, 2019
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 6, 2019
Long time user - disappointed
I've used Turbo Tax for over 6 years and the 2018 release has been the worst experience I have had. I get the impression this years software was rushed, "phoned-in" or intentionally degraded to encourage purchase of premium products. They clearly conducted little to no user testing before releasing. For example - explanations of new requirements are not clear (I needed to resort to using google to find answers/clarity); there were inconsistencies within the program (stating possible deductions in one section, then later saying those deductions no longer exist); and grammatical errors throughout.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 5, 2019
Errors
I get message Government hasn't updated forms so I can't file. Also, I get pop-up window stating errors on my return prevent me from filing, but I was able to file my wife's return. Turbo Tax has not been able to help
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Calgary AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 4, 2019
Turbo Tax 2018 Taxes
I use Turbo tax every year, this year was terrible. It did not want to configure with my computer, did not start up immediately had many steps before actually getting started. It was difficult to understand and the help was not helpful.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 3, 2019
Lots of Problems with Software
I am trying to print my husband's return - but the software will not let me do it.
Very frustrating!!
Tried to search for help.
No success!!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:BC
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 3, 2019
Deductions moved
Deductions moved between spouses with no explanation
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 3, 2019
Terrible program Unable to download updates which would allow me to net file my returns. unable to print tax returns to mail them .
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Gibbons
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 3, 2019
TT403 ERROR
Usually I would rate it 5/5 but this release is unfinished and contains bugs. Two out of 3 files had to be re-done because of TT403 error. Frustrating and time wasting! Suggestion for future improvement: It should have a "SAVE AND CONTINUE LATER" button on all screens!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 3, 2019
netfile
March 3 and still cannot file my tax return
was suppoesed to be fixed in february
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 2, 2019
printing
Can't print, can't save due to a glitch in the software
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ottawa, on
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 2, 2019
Too many Glitches this year
I have used Turbo Tax for over 10 years and this year it is very glitchy. When completed for one return and wanting to start a new return it just sends you into a loop of confirming and saving the first return. Skip reviews sent me to the review page.
Starting new return from top (dropdown menu) did not give me the option to retrieve info from 2017 returns.
Overall it was not a good experience this year compared to what I have come to expect and will likely try a different program for my 2019 tax returns.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Barrie
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 2, 2019
won't netfile
After several attempts and software updates forms will not Netfile
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 2, 2019
Proceed Cautiously
While Turbotax seems to be accurate, what it truly lacks is a decent user experience for anyone doing anything slightly more than processing T4's. This is the least intuitive tax return of the 4 of five that I have used in the past. I think from a graphical user interface (which is really the customer experience) Turbotax is sadly lacking in an intuitive design. Navigation isn't as easy as other tax preparation programs and while there are some 'tips' to guide you... in places where you would expect a tip - there is nothing.... Highly unlikely I'll use Turbotax again...
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Edmonton, AB
Prior Tax Prep Method:Used other tax software
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 2, 2019
Regretful Purchase
I have used this program for so many years I can't remember. This is the worst year in history. The end of the program is full of bugs and won't let you save a PDF file or print a copy. It says there is an update but won't update. Keeps telling you that you need the final version but won't download the update. A real poor job for the money.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 28, 2019
Disappointed this year
Took way to long to get the tax forms unlocked so that I could submit to CRA
Will try free CRA one next year
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 28, 2019
NetFile not ready
Software was not ready to do NetFile until end of February, delaying a refund. CRA documents did not load correctly. Notice of Assessment not accessible.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Toronto
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 28, 2019
Disappointed, should of used free
I had a question about the wording of one of the tax credits, I called in, and they told me I needed to pay more money to receive any kind of guidance. I thought part of the reason for paying for the standard version was they offered assistance when needed. Getting the free one next year, as I always have.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 28, 2019
2 weeks TT, really?
Program is fairly easy to use, kind of a bear to go back and change things. Overall decent program. 2 weeks from the submit date? I figured TT would have things ready to go for the submit date.. next year perhaps ill wait until after the submit date to buy my program just incase this is an issue again.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 27, 2019
Cant send end of February
Cant send to Cra It says need to uptade and we are already the February 27 2019
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:NB
Prior Tax Prep Method:No Preference
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 25, 2019
T5008 and Netfile issue
Turbo Tax imports info from CRA, reports errors and disallows 'Netfile'. And then doesn't help solve the issue in a straight forward way, Extremely annoying.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ottawa
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 24, 2019
Not Happy Product is not Free
Not happy that after you commence the program it has upgrades. This should be included in advertising and specified at purchase or initial log in to the site. People should be be charged to pay taxes or file taxes regardless of income because it is mandatory.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
  • 2026-06-16 T11:25:36.418-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1233, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 1231 1232 1233 1234 1235 ... 1312 next>>