Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Life Changes:
and Life Changes
  • or
  • or
  • or
  • or
  • or
MoreFewer
Prior Tax Prep Method:
and Prior Tax Prep Method
  • or
  • or
  • or
  • or
  • or
  • or
  • or
MoreFewer
Family Life:
and Relationship
  • or
  • or
  • or
  • or
MoreFewer
and Home
  • or
  • or
  • or
MoreFewer
and Family
  • or
  • or
  • or
MoreFewer
and Business
  • or
  • or
  • or
MoreFewer
and Student
  • or
  • or
  • or
MoreFewer
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 4, 2017
Script Error Messages
Even with updates, I am receiving "This script has encountered an error, would you like to continue executing this script?" with "Yes" or "No".
Never had these problems before.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Mar. 2, 2017
Glitchy
Two silly glitches with the product.
1. wouldn't download in English without help from tech support. (solution was a download link vs. my CD)
2. wouldn't allow me to add a dependent without help from tech support (solution was to go to Easy Step from Forms.)
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Edmonton
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 21, 2017
Disappointed This Year!
I have been using this product for about 8 years now. This year the program had a filing error that made me have to jump through hoops in order to NETFILE my return. The error read "We're sorry, TurboTax couldn't receive the NETFILE Terms and Conditions and Privacy Notice from the CRA"
This has annoyed me because every year Turbo Tax increases in price which I truly don't begrudge them WHEN the program does what it's supposed to do...
This year it didn't do what it was supposed too...and if I were somewhat limited in my computer abilities this may lead to issues.
I think I'll be call Turbo Tax with the hopes of getting a credit against the purchase since this issue.
I WOULD NOT recommend TURBO TAX until this issue is resolved!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Bowmanville, Ontario
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 20, 2017
issues this year
the medical expense optimizer wouldnt work this year i had to search it in order to use it. and it wouldnt netfile automatically had to do it manually. i havent had these issues in past years.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 20, 2017
everytime i save
Si my return was up to 4505.52 and so I saved it. went to bed and then today when I open it up. it's now 4111.98.... i'm disappointed and I checked it all over. I have changed nothing. why did my return drop?
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Sherbrooke, Quebec
Life Changes:I have a rental property
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 20, 2017
Flawed Product released?
How on earth did a version of this software get release permission with a glaring glitch still unaddressed by updates? I am referring, like so many other people, to the NETFILE error "We're sorry, TurboTax couldn't receive the NETFILE Terms and Conditions and Privacy Notice from the CRA." What should have been the culmination of a positive experience turned into a bit of puzzlement, then confusion -- thinking that I the user had committed an error -- which was resolved when I went to Plan B and used the manual upload. Fine, I was able to NETFILE successfully, but I paid for a fully functioning version of TurboTax and what I got was something I had to tweak in order to file successfully. Surely this problem has been flagged (as seen by the multiple posts to user forums and the apology from TurboTax, "We are deeply sorry for any inconvenience and frustration this has caused.") However, deeply sorry does not cut it for such an obvious problem. TurboTax, "I am deeply sorry" but I am looking at alternative filing software for next year.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Aug. 1, 2016
Will look for something else next year
Once upon a time, as a salaried employee, I found Turbo Tax Standard very helpful and not difficult to use. Then I turned to self-employment and was happy with Turbo Tax Home and Business. But now that I have government and other pension income, am still self-employed but on a minor scale, I find the current version of Turbo Tax Standard hard to use and not very helpful. Another change is that I have significant medical expenses and find the data input screens for this info extremely awkward.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal, QC
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Jun. 29, 2016
Not for the layman.
I do not find this program user friendly. I am asked the same questions over and over again. Even at the end of the tax form completion I am asked to save and print twice which makes it confusing. I don't think Turbo Tax can take all the information entered and generate a report with the best possible refund. I am not comfortable with this program.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Markham, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Jun. 14, 2016
A lot of guidance or suggestions just not there
I am finding many glitches and oddities arising from using this software from year to year. We used to get a credit year after year when we combined the premiums with a few actual medical receipts but we have no co-pay now so are out of pocket very little for prescriptions and just have the premiums as an expense now. The software leaves large gaps for losing money on one’s return in a few areas year after year if you do not work the numbers and try different scenarios with which spouse claims what credits you stand the chance of losing large sums of money in credits not claimed and Turbotax should be making these suggestions for you. It lets you make mistakes. It is very unhelpful at guiding people and ensuring the maximum return as it promises.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 2, 2016
2015 Problems
I have used Intuit Tax return software for many years. This is the first time I have not been satisfied, nor confident. Edits did not transfer to my final Return without several changes in how I entered my receipts.
Extremely frustrating!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Erin, ON
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 2, 2016
Getting way too complicated
I have been using Quick Tax and Turbo Tax since the 1990's. I'm afraid it just keeps getting more cumbersome. For example I ended up entering rental information 4 times before I got it right. The optimisation for charities, medical etc... should be an option when you are entering that information, not in the final review. Getting from screen to screen is not consistent, for example there is no obvious way of leaving this page.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Spruce Grove Alberta
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2016
Poor
My friend recommended this.
Why do you sell additional service by professional if your product is good?
If I can spend that amount of money for more examination, I needed not to buy your product.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2016
Tough to navigate...
Ive been using this product for about 5 years.
This years' edition is not as easy to navigate as in years past.
I used to flip back and forth from the easy to fill out charts and the interview, not so easy now, I'm not sure why, I'm not a programmer just a user. Also going back to amend or add information is much more difficult now.
The excellent product intuit had is ironically, far less intuitive.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Hamlton, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2016
First time using turbo tax and not feeling that I can navigate easily. Trying to ensure that certain claims such as disability and attendant care are actually included and very difficult to be sure, so wasting a lot of time. Had to go to CRA site a few times to find help information that I could trust. Now ready to file and still not comfortable that I have everything included as I could not find a breakdown that actually showed that the claims were included. I think I'll try something else next year.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Prior Tax Prep Method:Used other tax software
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2016
I told you this before.
I mention this every year. [One change would be nice. You make us enter ALL capital gains and losses TWICE on a joint return. PLEASE fix this and have a 50/50 button like on ALL of the other investments.] And because you have not fixed this I tell all my investment community to NOT use Turbo Tax. Else I love it.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2016
hard to understand
once I filed electronically I was not sure if it was successful also cant find. balance owing. why must you make it so difficult to use. what idiots have you got designing this?
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:vancouver
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2016
Continues to frustrate
Turbo Tax has improved dramatically but if you want to do anything out of the ordinary it is incredibly frustrating to maneuver withing the program.
Share this Review:
Facebook Digg
+1point
1out of 1found this review helpful.
Was this helpful?Helpful1No0
Report
Location:Calgary
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2016
Obsolete
This software is obsolete. It's very difficult to enter some infomation like foreign income and taxes paid and see the effects, or understand why there is no effect with foreign taxes paid. Need a big revamp.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2016
More confusing than previous yrs
Used TurboTax for many yrs. Most confusing product to use this yr. Not clear in case of completing a return for a deceased person with a spouse. The help menu poor for questions or definitions. Not easy to use anymore. Even the dropdown list to tell others about yourself is so limiting, its almost useless since I was doing the taxes for an elderly couple, and there wasn't even a choice for that. Always loved the product before but not now. Should have gone to an accountant cuz too many unanswered questions.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2016
Too small Fonts for elderly
The Fonts are too small and light colored for Elderly. Cannot enlarge the Fonts on screen made it difficult to enter data, read and review.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2016
Average
The inability to merge online versions with purchased cd version is a huge weakness. The product should have a year over year comparison to see the differences per year and allow a quick verification that we're definitely overtaxed, and be able to see the extra tax burden soon to be placed on us by the Liberal party.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Lorette, Manitoba
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2016
Still iffy
Mostly Turbotax is right. Interview approach is good, but some questions are ambiguous.
Anyone filing in Quebec has to constantly and closely watch what the program is doing.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:St. Lazare QC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2016
no more support for XP - reconsidering further use
I still use Windows XP. I keep it secure by running it in a virtual machine used exclusively for my taxes and other old programs that I use. Intuit's removal of support for XP makes me seriously reconsider whether I will use their software again next year.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:London, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 27, 2016
Turbo tax 2015
This is the worse version of turbo tax that I have yet to use. It was very difficult to navigate and go back and forth to find things that you wanted to check. If this continues, I will find another tax software.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 27, 2016
Capital gains confusion
Turbotax does not handle capital gains and previous capitl losses easily. It should be easier to duduct cerrent capital gains from prior years capital losses.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Dartmouth, Nova Scotia
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 25, 2016
frustratingly difficult to edit. Hard to complete unless you do it all in one sitting because finding anything afterwards is next to impossible. I have used a number of these packages and this is the worst, but most expensive. Sorry Intuit. I wanted to like it. Ufile has you beat by a mile.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal
Prior Tax Prep Method:Used other tax software
Family:I have kids
Business:I don't own a business
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 25, 2016
Not totally "intuitive"
1. The "Help" boxes have no obvious or visible way to close them. Only accidentally did I discover that if I ran my cursor over the TT icon, it would show me "thumbnails" of screens I had open. In that thumbnail of the Help box was the "X" to close it. Not user-friendly that way.
2. When typing in the amounts of Donations/Medical
Expenses, it was not intuitive or user-friendly as to how to make the numbers 'stick.' I kept getting warnings to re-format the amount or that I was using too many characters. I finally figured out that I need to right-click NEAR the box, to make the large "X" in the box go away, so the amount could jump to its proper place.
3. Very confusing at the end. When I thought I had successfully Net-Filed, and even had my Confirmation Number already, it kept giving me the same page over and over, asking me IF I wanted to Net-File. I clicked "I'm Done Filing," and would get the same screen again. I lost count how many times I had to say I was 'done filing' before it moved on.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:BC
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 24, 2016
Annoying to use. It will ask you multiple times if something applies to you before giving you the form. Ask one and to to enter the data.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:ontario
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 24, 2016
Looking for another way
I do not find turbo tax to be very user friendly. I always have a great deal of difficulty using this product.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 21, 2016
Not the greatest format
Not impressed with the change in step process...did not lead me to rental/medical expenses. It was frustrating fishing around through the search format to find them. I am afraid if you force all on your next edition to send through email it will be a no go for me. I AM NOT INTERESTED IN SENDING PERSONAL INFO THROUGH COMPUTERS. ALSO ..I do not have a scanner to send slip copies.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
  • 2026-06-16 T05:16:51.756-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1247, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 1245 1246 1247 1248 1249 ... 1312 next>>