Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 15, 2014
WAY too many add for intuit products
Seriously, about ever 2nd page they try and sell you something else!
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 13, 2014
Quality degraded
Software automatically changed info I entered for charitable donations, and had set to benefit highest tax rate spouse. I missed that the software did this and then had to modify a return with Revenue Canada.
Also, I should not have to see the cheezy pop up add for tax advice every time I open the software...I already paid, so don't waste my time!
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 10, 2014
Before I even started the income tax forms, there was a problem with the registration form. I called Turbo Tax(after a search for the contact number)and waited over an hour to have the problem attended to.
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Location:Hamiltoin, ON
Prior Tax Prep Method:Did my taxes by hand
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Feb. 10, 2014
Netfile Problem
Problems February 10th when Netfile. First time ever. Used Cantax for over 10 years.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Jul. 7, 2013
One fatal flaw
I have been using Turbotax for years to file multiple returns and have always liked its ease of use and wizard formats. However, this year I purchased the CD version as it worked out cheaper for multiple returns in our family compared to the usual online version. This turned out to be a huge mistake as there was no way to bring forward or import all the past data from previous year's returns. I had to go back and completely re-enter everything from personal data for everyone to tutition carry forwards to cost allowance depreciation schedules. It was a huge pain.
It makes absolutely no sense to me as to why I couldn't easily import all that data from TurboTax/Intuit's own servers!?!
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Location:Toronto
Family:I have kids
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 6, 2013
worst year ever
Hi, this year I have been beset by numbers fix it errors that were not present. Very frustrating!!!
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2013
WHAT's HAPPENED?
Answers on the Tax Situation M-choice were not forgiving...had to go back several times and change my answers, to get the correct section and/or forms I needed. I even used the paper Gov Tax Guide and Forms, as HELP wasn't helpful. NETFILE was on the fritz and had to post my return...I have missed the deadline. TurboTax has been my favorite 'go to' for my last 3 returns; WHATs HAPPENED to 'user friendly' and 'INTUITiveness'? Is that a word? LOL!
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Location:Calgary,AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2013
mediocre product
over the past 5 years this product has steadily gone downhill - we're now at a point that we will consider other options for tax preparation.
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Location:Victoria, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2013
Still no usuability improvements
Still, no easy way of transferring in tables of data: capital gains, medical expenses, etc.
When pasting in a value, just ignore dollar signs and commas, and round to 2 decimal points -- rather than just beeping and rejecting the value. And Tab-separated data on the clipboard should get pasted into each column. (At least allow us this much -- at least allow us to transfer one line at time via the clipboard.)
There's got to be better packages out there.
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Location:Vancouver
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:May. 1, 2013
Buggy
After so many years on the same platform, you still have bugs popping. Like this year the issue with having a "." after ave. in the address would cause you to block the access to the Netfile page. Well documented issue by others too. (not the only one).
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Location:a
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
Last year I had no problem doing income splitting. This year I'm asked to calculate my wifes income while I'm doing my income tax form with Turbo-Tax. You should let the user know who's tax form should be done first - The person with the larger income or the person taking or spitting that income. 3 hours is much too long for two simple returns and I'm not finished yet.
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Location:Ottawa
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
terrible
this is probably one of the most difficult things to move through
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Location:ontario
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
Bugs in addresses:
I have my address with "Blvd." for the last 6 years. This year Turbo TAX find errors in my address even I import it from my last return! To fix this bug not easy as program tell you that you have "&" or "*" in your addresss...Finally I removed "." at the end of Blvd and programm agree to make a NETFILE! BUt now it complance that I change my address!!!
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Location:WATERLOO, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
tax software for smart dummies
great if you like to click and click and click to get to the next page. saves numerous copies when you only need one. verifies that any information you entered twice is the same both times. or maybe it was verifying that the math it performed had no errors. i'm not really sure. but it made sure to tell me that there were no errors. twice.
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Location:edmonton ab
Prior Tax Prep Method:Did my taxes by hand
Home:I own my own home
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
Seems Easy
Went through the process. It seemed easy except when all was said and done, it didn't carry over some of the data and messed everything up. I ended up owing the government which I couldn't understand. Sent it anyway because I trusted the format. Reviewed it the next day and realized it didn't calculate some of my deductions. Did it again and voila! a refund. Had to resubmit and can only hope its correct and the government processes the 2nd claim. Don't need this hassle. Taxes are bad enough once, but twice........ no thanks!
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Location:Toronto, On
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
Abandons you when it gets complicated
Sure, TurboTax does the basics, it'll help you produce a tax return. But to impress me, a product has to really help with the tough stuff. Like Adjusted Cost Base when you declare shares sold. Any helpful link to explain how to calculate that? Nope. Better you spend time searching communities and government websites than the software provides support to you. Come on. The tough stuff is WHY we buy the software.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 30, 2013
More Difficult than Ufile
I find uFile to be cheaper and easier to use. Using netfile with uFile was way easier.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
System Corrupt
Be careful as my program got corrupted and I reinstalled it on the same PC and it uses the extra computer for the second install. Stupid. Then I call wait for 30 minutes and then drop my connection.
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Location:Poorhouse
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
Not Impressed
Need to make this program a lot more user friendly. I find that you repeat the same questions over and for just simple returns this program can be frustrating. For the next year program you need to word things so that you are not required to be a tax expert to know what you are talking about. My returns should be simple fast and easy to finish. Not so with your program
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
Getting worse every year
I have used Quick-Tax and Torbo-tax for many (10+) years, but this may be the last. For the last two years, I have been unable to net-file due to an error whcih could not be resolved.
This year's version even "Crashed" after I had done sveral reviews (going from step 1-end) trying to find reasons for the errors; after several review passes, the screen froze in the review section (twice) giving a "memory" error. In other cases the review section detected "errors" but the option to "fix" took me back to a place where there was no error (in fact, there were some errors, but nothing to do directly with what the program claimed the error was about. I did tax submissions for two friends and they also had similar "errors".
I never had such difficulties before, I think this product has become a piece of junk.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
Does not compare to Cantax
Having used Cantax for years professionally, I was intrigued by your program. I found many things I did not like about its performance. For instance, when entering data, I would find it useful if on completion you hit enter and the cursor moved to the next entry. When entering medical info it would be helpful if the program recognized repetitive data which reoccurs EG Dental, Drs Names etc. I like some aspects of the "easy" application but it is very slow. I found it difficult to move around the program. I realize Cantax is much nore expensive but it is not as frustrating to me.
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Location:Mississauga
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
Getting worse
I have had your product for a number of years. For whatever reason it seemed to have some issues this year. For instance there is NO help for determining how to handle political party donations.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
Tax advice service
The online Ta Advice service is really bad, it said 24/7 service, but it does not open on weekends.
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Location:ONTARIO
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 29, 2013
Found it more difficult to move around to different forms than previous years. The entry prcess for different forms did not seem to "flow" as easily as in past years
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2013
Not impressed!
There is a serious lack of information and help with the UCCB section. We spent 1 to 2 hours trying to figure out the error that TurboTax was giving us. We had to search forums for the answer.
Not impressed. We will be looking into getting a professional to do our taxes next year.
Also, we had a similar problem last year.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2013
Disappointed
I have bought your item every year for the last 10 years, and this year i was disappointed. you could not watch the netfile video and alot of little things. i felt that i was going back and forth with the whole tax return.
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Location:halifax, ns
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2013
ok(lower case)
I was unable to file electronically. No valid reason was given.
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Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2013
Still needs some work
Need to invest in a CCA optimizer feature and also still need to work on the review messages because they so often still don't apply...
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Location:Comox, BC
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2013
pRINTING FORMS
I COULD ONLY GET THE FORMS TO PRINT IN A PDF FORMATT. NOT WHAT I WANTED
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Location:VANCOUVER
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
2 / 5
2 / 5
102650 Reviews
Date:Apr. 28, 2013
The font is too small to read, the help section is not very helpful. The cost for a downloaded version is too high. I am very disappointed in this product. I have used it for several years and don't feel there is much value in the product. In the review, you remind me of things that have already been considered which causes me to go back and recheck my input. With the advancements in computing smarts, you haven't moved off the mark for several years. Most people I have talked to are moving to other suppliers. Time to smarten up!!
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Location:toronto Ontario
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