Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2023
Great product
I've been using turbotax since the late 2000's.
It's a great product for anyone. My only personal suggestion to better the format would to be placing a bold header about when to input RRSP contributions. With a T4A receipt? or when prompt in the RRSP section? Only a small sentence at the end of the T4 input page says not now, and can be easily over sighted. Overall it's a great product that I will continue to use in the future. Is it possible for a cheaper Standard version for 1 return? I don't require 8. Thx.
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Location:Ontario, Canada
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2023
Overall easy to use, but some concerning behaviour
Taking data from previous year's return, the EasyStep option to quickly move through all requirements, and the Netfile option were all very helpful.
I provided my feedback within the product and never hear back.
One concern I had was filling out the medical expenses. With each receipt, I could see the total tax owing go down. Until I was done, and then the tax owing jumped back up to the value before I started that section.
I saw this with the medical plan as well - in this case I expected to see some drop in the tax owing, but saw no change.
Then there was the foreign income. You are required to put in the non-CAD income and the conversion rate. Then the CAD value is supposed to be calculated. I assumed that CAD value would be added to the total income, but it was not, it was the foreign currency value. Looking at the PDF, I can't even find where those entries are.
Speaking of the PDF, I can't find all the medical expenses I entered.
Why wouldn't all the entries I made be in the PDF? If CRA comes calling, that's what I would consult.
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Location:Waterloo, ON
Relationship:I'm married
Home:I own my own home
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2023
Source Documents.
Over the years we have found that the program continues to remind one of the source documents needed to complete the project fairly efficiently.
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0out of 0found this review helpful.
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Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2023
Log In Issues
I purchased a copy but I could not download it. I was forced to purchase a copy online. Web site is not user friendly
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Location:Sarnia Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2023
Not very happy about the price increase of your program.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2023
Printing of forms where data has been entered
There are some forms that even though data has been provided, they do not print (with suppress blank forms) an example of this is the 2209.
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Location:Sunshine Coast
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2023
Optimizer not reliable-be careful
Trusting the optimizer, medical expenses were claimed on the spouse's Federal tax return even thought they were not needed on his return (the non-refundable tax credit amount was enough without them to bring the tax payable to zero). I realized the error and I had to amend my returns by claiming the medical expenses in my tax return (income was a little higher than my spouse's income) but at least we benefited from the claim by receiving an additional refund of over $350.00. I hope that Quick tax would amend their calculation to ensure the best results and not base their calculations only on the lowest income. People could loose a lot especially those who trust it for taking the best decisions for them. Thank you
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Location:Laval, Quebec
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2023
Climate Action Incentive
This section was not clear whether to tick box re living outside one of the areas mentioned. Wasn't sure if I should or shouldn't select it.
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Location:Mississauga, ON
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2023
Useful
Been using TurboTax for years. Would like to be able to use download from CRA feature would save a lot of data entry, but doesn't work for me. May be due to forms for retired people.
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 20, 2023
This year I used the CD download version. Last year I used the online version and was not able to link the 2 versions to allow the bring forward info or compare the 2 years. There needs to be a easy way to link the 2 different formats
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Location:Surrey BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 20, 2023
Print problem
Doing my wifes and my returns together. Printing prints only my wifes return when I specify that it should print mine. I tried this more than once, and it continues to print only my wifes return.
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Location:Toronto
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 20, 2023
Turbo Tax
turbo tax easy to use and easy to enter tax forms and data. Netfile process is easy.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 20, 2023
Automation
A gift to the senile and the arthmetically challenged. Speeds things up, too.
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Location:Mississauga
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 20, 2023
It Works
As a couple with simple self employment and pension income I find TurboTax Standard to be effective and efficient. I've done taxes for many years with TurboTax so I start with the EasyStep and then move to Forms method.. The optimizers are real handy.
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Location:Port Perry, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 19, 2023
Easy to use.
TurboTax makes it so that an unsophisticated user can easily complete their taxes by simply answering questions. Overall, this product was well designed for the average consumer.
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 19, 2023
TT upsell
Long time Standard TT user. TT advertising states that Standard cannot be used with certain incomes (eg capital gains, rentals etc). TT agents confirmed this on the phone. TT tried to upsell to the more expensive Premium version. CRA also confirmed there were no directives as to which version of software should be used. Despite TT efforts to upsell the Premium edition, I used Standard that does indeed allow business, investment, rental income etc to be inputted and Netfiled. As a caveat to my TT complaint, I would say it may be prudent for inexperienced tax filers to use Premium if it offers more guidance in these more complex tax situations. TT should try and make it clear that Premium is RECOMMENDED, not prescribed in these situations. I'll continue to use TT Standard in the future because the product itself is good.
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Location:BC
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 19, 2023
Review
The handling of T5008s has improved but needs more work.
All entries from the input T-slips should carry forward in un-summarized form to the Shed 3 Supp page. Currently you cut it off a 29 entries, then a total for the rest. This removes a better way to confirm all entries are correct.
The handling of T5013s should be clearer.
The box numbers should be in numeric order, not all over the place. The date should be loaded down from My Account – the CRA has it. More clarity is needed for box 135. Many orgs (eg Brookfield) give 2 or more values with country codes. Better instructions should be given to handle this a place to enter the county codes.
The download button from CRA is hard to find. Put it on the top row.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 18, 2023
I like how it simplifies everything puts everything into the CRA forms.
It also has programs that try to maximize my return.
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Location:Ponoka Ab
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 18, 2023
Better Than UFile !
After ten years using UFile, I wish that I had switched sooner.
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Location:Nanaimo
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 18, 2023
Good Program with glitch
Was easy to use like always, the only problen I had was when I tried to print a physical copy of both my husband and I It only printed my husband's, even though I checked the box beside my name ? glitch in programming?
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Location:Chestermere AB
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 18, 2023
Helpful but not all features work
On a joint filing with my wife, I was able to download my forms from My CRA Accounts but couldn't download forms from my wife's CRA Account.
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 17, 2023
makes my tax filing easy and not overly time consuming
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Location:lombardy,ont
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 17, 2023
Long time user
I have been using this software for 6 years for a number of my family members. I am happy with the results and count on it every year.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 17, 2023
Solid program for uncomplicated tax returns
I've used this program for over a decade. I use it in 'Forms' mode. If you know what you are doing this is the method that will give you the most confidence that your return is accurate.
This year the ability to 'import' T-slip information directly from the CRA was especially nice.
I can't comment on how user friendly it is, if you let the program lead the way.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 17, 2023
more complicated
For some reason things have become more complicated. Where in previous years, Turbo Tax prompted and optimized. This year it gave errors but did not explain how to correct unless i upgraded to higher version. Made things a bit more challenging having to figure it out on my own. Reminded me of pre-Turbo Tax days
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Location:Edmonton, AB
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 17, 2023
Eases the struggle somewhat
Tax time is taxing...and Turbo Tax does make it easier - but the terrible lag and slow loading, coupled with a poor progress indicator and no "loading" animation, topped off with bad navigation, makes me think there is better software out there - or there should be!
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Location:Stratford, On
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2023
invasive questions
Could we please skip all the questions after a tax return review...I don't want an audit, to answer about major changes, etc etc after each and every review of my return. I just want to file my taxes, not have a relationship with TurboTax.
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Location:not important
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2023
Take your time!
Its great to use, and lets you test out all kinds of options. Not so easy to save the PDF file, and find it again, so I created a Turbo Tax file just for these files. Have all you information summarized before hand. Much easier.
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Location:Ottawa, Ontario
Prior Tax Prep Method:Did my taxes by hand
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2023
customer/technical support
Excellent Assistance from two different customer/technical support representatives a
across two telephone calls (... once i was able to eventually manage to get past the buggy automated 'bot' assistant that first comes on the line and speak with an actual person).
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Location:ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2023
Easy to do taxes with TurboTax
Have been using this program for many years. Makes doing taxes easy. Easy to enter information and easy to file taxes. Some confusion if your taxes are more complicated, but other program options available,
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
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