Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 29, 2021
Great Purchase
Have been purchasing and using Turbo Tax software since 2010. Why? Because of its ease of use and it saves me a lot of time in having to do my tax returns manually.
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Location:Whitehorse, YT
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 29, 2021
Satisfactory
Struck with TurboTax for over 20 years
Cannot change now
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Location:Toronto,ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 29, 2021
The interface is a bit overly dumbed down and the easy step process a bit painfully pedantic, but the math seems sound and optimizers are good.
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Location:Rocky View County
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 29, 2021
Works Great but ....
Turbo Tax works great but, on Form T1032 I needed to do an override on the number of months married because my wife was deceased, in order for it to calculate correctly (as required by CRA). However, when you use an override, Turbo Tax will not allow you to Netfile. This should NOT be an override. I completed all of the other information correctly with respect to my marital status and the death date of my spouse, but the field defaulted to 12/12 instead of 5/12 as it should have.
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Location:Cardston AB,
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 29, 2021
Install problem
I had a lot of trouble installing the program. It kept coming up as a blank screen. It was difficult to get directions on how to fix it. Once installed correctly it worked fine but I wont go through that again unless the problem is fixed.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 29, 2021
Good
Turbo tax works well, however, there are some instances (e.g. line 30100) that refers to a worksheet and there is no way of accessing the item to determine how the value is calculated,
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Location:Vankleek Hill, ON
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Decent
Easy enough to use. Would better if there was only one version - and not this online version vs download/CD version. Just use one registration code.
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Great for first timers or experienced
Two options to complete tax returns helps the inexperienced with a easy to follow walk-through method or for the experienced filer go straight to each form as and when you want.
Full review allows for changes to be made at any stage until return filed. Plenty of checks by the software to ensure you've filed correctly.
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Location:Ladysmith, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
More Stable than a competitor
Tried a download competitor that I have used for many years. This year it kept altering my return amount for absolutely no reason. This could have been easier, it seems to make deductions for you, but they never seem to show up in the summary. You know it has made them by deducting them and seeing the difference and then reentering them.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Questions
Some questions are not clear enough, should put some info in parenthesis
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Location:Ottawa, ON
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Worth using this software
I have been using this software since 2013. You need some knowledge of computers. it saves you time and ensures accuracy.
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Location:North York Ontario,
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
RRSP To late in life
I'm eighty years old and the software still asks me to do the RRSP optimizer. I'm not allowed to do them for the last 10 years.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
This year's income tax was not as easy as previous years. Don't know if there was a lot of changes to the program this year, or if it was because of all the COVID stuff that had to be added, but it seemed to fight with me at every turn. Was not as impressed as I've been in the past.
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Location:Regina, Sask.
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
my review
I find the Turbo Tax easy to download. Using the Canada Revinue Agency connection, I can make sure all slips are reported and the numbers are correct. I always have trouble printing my return.
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Location:Hamilton
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Good for Seniors
As a senior I have been able to do many family returns and find the system easy to use and find myself being reminded/corrected as required to ensure problem free returns.
excellent value for money
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Location:New Tecumseth
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Good product
Good product reasonably easy to use but sometimes there were things i needed to enter but couldnt find it on the software and had to use web browser to find it
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Location:Burlington, Ontario
Relationship:I'm married
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Good but be attentive
This sofyware is easy to use and intuitive. I have had issues with automatic download from CRA, so dont take it for granted that automatic entries are right or complete. Entering a T5 issued in US$ does not provide an entry point for conversion. Best to enter a converted value and not the face value of the T5
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Location:Montreal
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Tax Return makes easy
I have been using TurboTax for years. It is an easy and reliable tool to help me file the tax returns of my family year over year.
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Location:Richmond Hill
Prior Tax Prep Method:Used TurboTax
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Good product. Easy to use. Very accurate. Would use again.
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Location:Montreal, QC
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
user easy
There is a problem reporting workmen compensation. in the summary, it is reported as social Benifit.
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Location:Montreal, Quebec
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Still room for improvement
Before the tax calculation, let the taxpayer determine how much to claim. The tax payer may like to defer (not to claim full but carry forward)some balances/items to the future years because there is still a charitable donation behind the basic tax. The tax player may like to take portion or the whole available donation balance.
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Location:vancouver
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 28, 2021
Use TurboTax for years
I have been using TurboTax for over a decade. I first did all my families taxes by hand and used TurboTax as a checker but lately I got lazy and just use TurboTax and send electronically.
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Location:Toronto, ON
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
T5008
TurboTax input for T5008 accepts only 2 decimal values for column 16 (Quantity), whereas the Statement Provider shows 4 decimal values. This is annoying.
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
Easy to Use
The program is very easy to use and walks you through all the steps with ease. If you split income it reminds you of areas you can can save as a couple top split or allocate certain expenses to a specific partner.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
Great product unless filing for someone deceased
I've been using this product for many years and every year it gets easier to use. Unfortunately I had to file for a deceased relative this year, for whom I've done taxes for several years. The program does not seem to recognize that you cannot import documents from CRA nor file electronically with CRA for a deceased person which makes it quite confusing.
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Location:North Gower ON
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
Good purchase
Good purchase. Easily navigable Does everything as advertised with no surprises.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
Good Product, but!
I like the ease of using Turbotax. We are retired and don't have complicated situations like rentals or big investments. I had a simple question this year about a medical expense sheet I got from our pension plan office and when I asked Turbotax, I was told that I would have to pay $54.99 to talk to a rep or upgrade to the next level. I think that paying for the standard Turbotax ($39.99), I would at least be able to get an answer without paying extra. (I asked my son and he told me the proper answer). That kind of pushed my opinion of Turbotax down a notch. In short, watch what you pay for in Turbotax. They seem to want to upgrade you at the drop of a dime!
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Location:Manitoba
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
TurboTax did not recognize the CCA class code "54" that was available for the accelerated depreciation of electric vehicles even though it describes it on the TurboTax CCA page. You are given warnings at review stage because it still does not recognize the class 54.....this needs to be fixed in at the next update.
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Location:Ottawa
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
Great Product!
Very easy to use and great value if you can get at a discount from banks. I overpaid by ordering from Intuit directly
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Location:Toronto
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 27, 2021
Great Tax Tool
Each year great tax savings and easy to use product. Would recommend this for each person who is tired of paying for a visit to Tax Return Specialist!
Take control and do something for yourself its easy!
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