Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2020
Like Disc better than Cloud
I did the taxes on line last year and this year was unable to retrieve my prior years records to import. I did not find the cloud user friendly am happy they still offer this on a disc.
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Location:Winnipeg, MB
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2020
Questionable value
This software certainly saves time, but keeps you as a permanent customer if you want to avoid bringing forward balances. There should be some recognition of usage over prior years by offering a significant discount.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2020
Great
Very easy and helpful step-by-step personal tax program - Highly recommend
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Location:Winnipeg, MB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2020
RRSP issue
I've used Turbotax for a number of years and have been pleased with the results. This year I did have an issue with the input for RRSP's. I had input the RRSP limit for 2019 correctly according to the Easy Step method, however the software included that amount as part of my yearly contribution. I then had to engage the Turbotax support system to make the correction. All is well and will use Turbotax again for 2020
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Location:Barrie
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2020
Good Choice
Very easy to follow and knows more about taxation than I ever will unfortunately.
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Location:Kingson, Ontario
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 16, 2020
GST Calculator
The software is running well except for the following:
Federal calculation forms are not visible
Also there is no GST calculation forms
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Location:Orléans, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
Pretty good
I'm a first time user of turbotax and i gotta say that I was impressed at how easy it was to get my taxes done.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
been using the software since 1996
Use to be a different name
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Location:Montreal QC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
Carrying Forward Deductions
I had a lot of trouble finding where I could enter Medical Deductions because I had carried some forward from last years return. I finally went to the actual forms instead of using the quick method.
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Location:100 Mile House
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
It was very helpful and easy to use. Need better instructions at the end to make sure file is completed and sent for filling.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
Turbotax Standard
This is an excellent tax package. My only complaint is that there are very few aids to make data entry quicker. I use the package for my wife and I. When I'm entering medical expenses, it asks to enter the person with the expense. I'm required to type in the whole name each time. It should auto fill once I type the first letter or two. The same is true for the other fields on that form and on other forms. The package does a good job of reviewing the completed return and pointing out various things to check. Netfile process is easy and straight forward. I've been using this package for many years and my only complaint is the data entry challenge.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
Good, with reservations
For more than this year, my age exemption appears to have been miscalculated by TurboTax. CRA corrects it, to my chagrin. I end up paying more than TT calculates.
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 15, 2020
Better this year
I found TurboTax easier to use this year than last year...the last step of sending off to the CRA was much easier. Thanks.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Worth using this software
I have been using this software since 2013. It is easy to use and a time saver. If you want to make a change in any of the previous screen then you are supposed to sequentially go through all screens till the end. I wish I can make a change without going through all screens again. Just like editing a page.
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Location:North York, Ontario
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Good text software in general
Good tax software package. Lacking a few features. Optimizers (Donation, Medical Expenses, and RRSP) offer good results but do not transfer the data to the actual forms. The Medical Expenses Optimize button does not produce optimized results. Overall good tax package that steps you through the necessary tax slips (through Easy Step) without need to know the actual Tax Forms. Wish it had a way to print certain information from within Easy Step - like Tax Summary and Bottom Line. Perhaps future releases can add a Print button to print content from Easy Step pages. Also, a little annoying that the software keeps asking me to upgrade to a more expensive version with no need - and it asks this for each return that I do. However, as stated. overall a very good tax package at Standard level. I have been using it for over 10 years.
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Location:Oakville, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Some bugs
I use TT as I have every year for decades. However, it still has some bugs, despite my complaining:
1- Marginal tax rate is wrong
2- Adds Dividends actual, taxable, credit into one sum which makes no sense.
3- Filling forms from CRA duplicates information I put in manually.
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Location:Kincardine, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
This edition was very helpful in ensuring our tax credits, especially for our child's diability, were accounted for.
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Location:Regina, SK
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Good Value
I'll have to wait for the assessment but product has served me well the last 14 years
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Location:Ottawa,Ont
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Great program BUT Too many screens
Once I finished my taxes, I did not want to see all of the advertising. Otherwise it works as well as always
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Location:Vancouver BC
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Have used this program for years
The program is improving every year. Fewer confusing directions and more automated features make the program more user friendly. I will likely continue to use Turbo Tax next year.
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Location:Stettler, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
T5008
T5008 - needs improved functionality like copy and paste so we don't have to re-type account info on each T5008 entry and touch I or C to declare the type of income
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
good value
I have been using turbotax for 8 years, and I feel I get accurate returns from the comfort of my own home. It's easy to follow, and there is lots of detail to guide you through the possible confusion of tax jargon. The more you use it, the easier it gets. There are other cheaper options out there but I think it comes down to what you pick up to use the first time.
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Location:Alberta
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
I am printing my return and the Business income summary keeps printing year after year and I haven't had any business income for many years. How do I stop this from printing?
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
pretty standard
was confused when it came to filing , it would not go to netfile yet gave me a confirmation number . If you make changes to the program and this step is added in , make the consumer aware . I got a confirmation number , but was left confused and unsure
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Location:Orleans ,Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 14, 2020
Great helper to digitally file taxes
I like the Easy Step method to get started. Once completed I take time to review all forms as sometimes the easy step don' ask me all questions (maybe I need next step up)
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Location:St. John's, NL
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 13, 2020
Sometimes not intuitive
I find TurboTax is quite good but sometimes it is not very intuitive. I had problems with a T slip and it recommended I buy a more expensive program. Last year it handled the T5008 form just fine.
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Location:Strathmore, AB
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 13, 2020
handy tool but note for deceased
It would be helpful if, at the very outset, the interview instructions could make clear that marital status and province of residence are those that apply on date of death if coming before December 31. The interview questions request by default marital and residence status on December 31, which can be confusing until the filer intuits what is meant. Confusion could be lessened by the appropriate clarification at the beginning of the interview. Thanks.
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Location:Ottawa, ON
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 13, 2020
Good tax program
Have used this program for over 10 years. Easy to follow. Filling in the forms is "sooo" easy. But if you have any questions, that can be a different story. And going back to check an entry can allow the program to use its own judgement as to who gets a deduction - you or your spouse. So be careful that nothing has changed after reviewing anything.
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Location:Winnipeg, Manitoba
Life Changes:I bought or sold investments
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 13, 2020
Good for simple returns
This product is simple to use and makes it easy to complete simple tax returns for the whole family. Quick and easy.
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Location:Winnipeg, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 13, 2020
Got me through another year
Have used this product for years. It seems better than the alternatives, but each year I curse it for not letting me or helping me do what I want to do. The search too often comes up empty, even for terms on the forms, and I have to manually search through the entire return to find the piece of information I want to update.
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Location:Ottawa, Ontario
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
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