Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
|
Share this product:
Facebook Digg
Life Changes:
and Life Changes
  • or
  • or
  • or
  • or
  • or
MoreFewer
Prior Tax Prep Method:
and Prior Tax Prep Method
  • or
  • or
  • or
  • or
  • or
  • or
  • or
MoreFewer
Family Life:
and Relationship
  • or
  • or
  • or
  • or
MoreFewer
and Home
  • or
  • or
  • or
MoreFewer
and Family
  • or
  • or
  • or
MoreFewer
and Business
  • or
  • or
  • or
MoreFewer
and Student
  • or
  • or
  • or
MoreFewer
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
Problem when completed
Had net filed everything, saved PDF, saved the return, and then every time I press continue it just loops through bringing me back to the Netfile page and on through printing, saving all over again. Had to just close down the program.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
integrates well with cra
good,fast telephone help
YOU NEED TO DO A HUGE AMOUNT OF WORK REGARDING T5008 SLIPS WITH RESPECT TO CRA AND FINANCIAL INSTITUTIONS..IT IS A DISASTER!!!!!!!!!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Edmonton
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
better
I was "encouraged" to upgrade from basic to standard because the basic was too difficult to use. Too bad.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Nova Scotia
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
Works well but some improvements needeed
Works well, includes some tips and optimizers for assisting with spousal returns - who should choose the deductions. But some of the optimizers are undocumented as to how to use them. Also, TT froze after a CRA MY ACCOUNT login was unsuccessful, so I had to kill the program and lose previous information.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Calgary
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
lots of room for improvement
like use of actual forms, optimizers and AFR, but a bit clunky moving around. need more 'click on a box to be taken to related box' -- both down and up or back and forth ie from detail to related form and then return. need better help/info -- for example no info on where/how to enter pension buy back data not on a t-slip. Form and t-slip lists should always appear in alpha order everywhere.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:OTTAWA
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
trustworthy
I have used TT for many years. There has been some glitches but were resolved ok. This year the popup asked me to register. I did twice and it still popped up whenever I opened the program. Annoying , but did not affect the return.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Hamilton Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 24, 2019
Net File
On one of the pages during Net File, it asks 2 questions about going paperless (1) Yes, sign me up - it only takes a minute or (2) I'm not ready to go paperless. There should be a 3rd option - I HAVE ALREADY GONE PAPERLESS YEARS AGO, and don't need to make a selection.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vineland,Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Don't download CRA info
Have used Turbo Tax for many years, first glitch I've had when I elected to auto Fill from CRA. Suddenly my wife had a business with $1000.00 income??? will not auto fill again.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Vancouver Island
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Repeat questions, Warnings and Tips
Just my thoughts for the Turbo Tax Team.
1. I find it confusing when Turbo Tax asks whether I bought or sold any stocks or bonds. Is this not the same as my investment firm buying and selling stocks or bonds on my behalf and then providing a T5 with all the appropriate information?
If so, I would think it warrants a note for users that if any information required in Turbo Tax is already provided on a T4, T5 or other form created by and institution or business for the purpose of preparing taxes, that this same information will not be required to be entered until such time Turbo Tax asks for the information from these forms. (I.e Buying or selling stocks or bonds which is already on a form such as a Portfolio Management Fee Summary.)
Better yet! Could this information from the forms be entered into Turbo Tax first and any correlating questions be removed automatically in the programming so to eliminate duplication of questions further in the process?
2. Turbo Tax keeps bringing up Smart Tips such as those referring to medical expenses and TFSA's when I have already been through those questions in a previous section and didn't click them because they didn't apply to me.
3. The Warnings also have a review button for items that, once again, I have already been through in a previous section and didn't click them because they didn't apply to me. If any of those items applied to me I'm sure I would have dealt with the them in the appropriate section. (I.e Disposed of Principal Residence, Change of name, address, etc.)
In my opinion, having to read the same redundant questions over and over turns Turbo Tax into a lengthier than necessary process which I'm sure was not the original intent in the development of this software.
As a user, I'm curious to know if the steps for providing information into Turbo Tax can be improved upon or rearranged in such a way to eliminate duplication of questions?
4. I do find the definitions in the highlighted links to be very helpful.
5. I also appreciate all the hard work and collaboration that has gone into creating not only Turbo Tax but also in establishing the link to the CRA. This is one case where I can honestly say computers and programs like Turbo Tax actually do save time and effort.
Thank you for the opportunity for me to provide feedback.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Calgary,AB
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
2019
The updates did not want to happen until I closed the program and reopened it. This was frustrating.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Medicine Hat Alberta
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
not bad for the value. my return was 5 dollars less than the software
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:victoria, bc
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Good Buy
I value the product. Relatively easy to use.
However it is frustrating when there is a problem and you are not sure how to solve it.
Example: I had a problem printing the return because the update for the forms was not happening.. Took me a while to solve the problem.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Abbotsford BC
Prior Tax Prep Method:Used TurboTax
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Good but it can Frustrarte
So, a couple of items:
1) When I'm asked if I want to transfer tuition/education amounts to a parent et al, why doesn't it ask me which parent and transfer the appropriate amount to that parent's return. I.e. Why are the returns not linked? If my parents don't include my signed T2202A in a paper submission, their return will either be delayed by Revenue Canada until such time as the missing form is provided, or they will subsequently be requested to submit the form as part of an audit a couple of years later by which time the paperwork could be lost.
2) Why doesn't the sale of property (principal residence) screen give you an option to say - No, Does Not apply to Me. It bugs me to have this come up in the warning or whatever at a later point. I live with my parents and this issue bugs them as well. We have lived at the same address since 1987.
3) Frankly, there are a few other places where warnings or forms pop up that I had no idea where they came from and I can not get ride of them. The result, a bunch of blank forms print out. Does the return need to print pages with no entries on the page. Should that not trigger a warning with specific instructions of where to go back to to change the answer that CAUSED unnecessary wasted paper.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Still has some gaps in it
Been using Turbo Tax since 2010 but there are still some areas that don't work as well as I would have liked. More clarity and explanations would help. Important to make it easier to make changes.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Montreal, QC
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
1. Please add option to increase font size in data entry forms. For example, font used for data & explanatory notes in Schedule 3 is hard to read. Add option of increasing form's font size to make both data & explanatory info easier to read.
2. Schedule 3's Caveat re not entering T5008 data in addition to completing Sch 3 should be more prominent (e.g. in red) - or TurboTax should prevent one from entering duplicate data by issuing warning or an error message.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Meets my needs
Do not have complicated tax return - earning , investment slips, self employment income and other. All easily handled by Turbo Tax
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Saskatchewan
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Could Use Some Refining
This is still the best way to do taxes, but the Easy Form input could be refined to stop asking repeat questions. It's confusing and disconcerting to be asked repeatedly about pension splitting, TOSI, etc. when I've already done that. Replace the endless questions with "here's what we've done so far" which could show yes to pension splitting, no to TOSI, yes to medical optimization, etc. Would be easier to use, especially when you're going back and forth a couple of times to check entries.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Has some flaws
Good product .. just not the best tested version of Turbo Tax - hopefully next year more money spent on getting it right.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Easy
A few problems trying to find out how to enter business income but dead simple to use otherwise
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Good purchase
It was very good except for receiving the error message at the start that took a minute or two to resolve.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Works Well
I must file in Ontarion and Quebec. Given the different regulations this software makes it easy to enter only once ond the data automatically updates the Provincial forms (except for Capital Loss Carryforward in Quebec).
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Markham, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I own my own business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Long time user
Have used over 20 years taking into account it's predecessor'
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Lethbridge, Alberta
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Advertising
There should be no offer or publicity while working on a file....Do it before or after we finish with the work!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Laval, QC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Good but could be better
Generally very good but some of the features could be more intuitive or clearer. For example, the pension splitting could be shown on the Detailed Summary for each spouse. Also the use of T1032 could be easier re the pension splitting.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Halifax
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
PDF OR PRINTING ARE TOO CONFUSING AT THE END OF FILING .NOTICE OF FILE ENTERED SHOULD BE CLEAR.!!!!
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
T5 Slips
T Tax asks which country the T5 income came from, BUT, even if you select USA, it still reports the amounts in CDN$. CRA picks this error up & re-assesses you. T.T. should be able,(when it updates) to obtain the average conversion rate from Bank of Canada, & apply it to the T5 numbers, instead of the user multiplying each number by the conversion rate.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:ON
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Getting Better
I missed clicking one tiny box, and it took me over an hour to find my mistake. All information should be easier to access. I hate doing my own taxes, but it's way too expensive to get them done somewhere else.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Yorkton, SK
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Contact numbers
This time, I could not save the initial copy of my partially completed return within Netfile due to a setting in Windows 10 Defender. I could not get to talk to a "Netfile human" rep to help find out what the problem was. I could only get to a "computer rep" that could not understand the problem. I eventually contacted Microsoft and they referred me back to Netfile to resolve the problem with the "Netfile App" however, the Microsoft rep recognized a problem I had when installing new programs through Windows Defender. He helped me reset a switch that had blocked ransomware. Once reset, Netfife could save my return within the netfile program. Please allow a technical contact number for technical problem resolution.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Helpful with calculations
With numerous deductions in it very helpful to ensure the calculations are correct and it allows me a printed copy
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:St. John's
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 23, 2019
Used it for years, works great
Be careful with foreign exchange rates: it is always the Foreign currency over Canadian. This is not done automatically in TurboTax, and you won't get a chance to review the calculation to see your mistake. That's the only issue I've had with it. Optimizers are great.
Share this Review:
Facebook Digg
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Report
Location:Perth Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
  • 2026-06-30 T20:38:02.026-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-833, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 831 832 833 834 835 ... 1312 next>>