Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Life Changes:
  • or
  • or
  • or
  • or
  • or
Prior Tax Prep Method:
  • or
  • or
  • or
  • or
  • or
  • or
  • or
Family Life:
  • or
  • or
  • or
  • or
and Home
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
good for seniors
Standard is a good product for Seniors retired with simple incomes.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Manitoba
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
One thing I do not like is that there should be an easy and clear choice at the end of a session to allow you to just quit as one is still probably just working with the forms to see and check where one might need to say purchase more RRSP's or shift incomes around between self and partner. Thus it is a work in progress which one is not prepared to file at the time.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
Entry of medical receipts
The method of entering medical receipts on the worksheet is aggravating.
Surely there should be a way to eliminate the need to type reams of repetitive information.
What about autofill?
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Edmonton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
2018 PROBLEMS
Have been using QuickTax and TurboTax ever since they came to existence. It has improved over the years, has become more friendly!
The 2018 TT had problems with UPDATE and Customer Care had not been informed carefully and completely. Their first response was that it was my computer's problem!! Eventually they would admit to a TT problem and they were working on a solution. I was finally able to netfile.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:THUNDER BAY, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
turbo tax
very easy to use would recommend to other friends and family
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
Some Printing Glitches
I did the short online survey, but it did not allow me to include any concerns that I had with the program. I wanted to express that while I am glad that TurboTax notified me that my son's tax return could not be Netfiled this year, it did not allow me to print the forms that need to be mailed to CRA (which I double-checked with a phone call to CRA). I therefore had to handwrite all the necessary forms to be mailed to CRA.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Mississauga, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
OK to use
Easy to use, just follow the interview process.But I loose confidence in it at the end when it wants to sell me an "audit" by a professional tax auditor. And then it want to sell me a audit defence. If I followed all the interview and entered my info honestly then why would I need these. Is there omissions or errors in the program? It makes me think twice about using the program next year.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Winnipeg, MB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
Reliable Purchase
Been purchasing and using TurboTax for a number of years and other than one year it has proven easy to use and well worth the cost.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 17, 2019
Excellent Tax Program
Highly recommended program. Easy for beginners and robust enough for experts. Only drawbacks is that there is a bit a of redundancy (especially near the end, easy to get into a loop) and a bit more work on integration (this year it jumped over sign in rather quickly without being able to go back). Otherwise, reliable and dependable.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Calgary, AB
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
2018 Tax Return is Good
I have been using Turbo Tax for over 10 years. Every year they have made improvements making it easier to enter and correct the information. I was impressed how easy it was to Netfile my return this year. I would highly recommend Turbo Tax to anyone.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
Stuck in a loop
Get to the end of the return, save the file. Software takes you through 2 advertising screens and when you hit continue, it take you back into a perpetual loop telling you that your return has changed and you need to save a copy. Hit continue, and it runs back through the same 2 ads and tells you to save again...and again...and again...
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
simple
I would use it again, easy to follow, helpful tips
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Alberta
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
A smart way to go
TurboTax covers all the bases. You can hardly go wrong. They keep double-checking with you along the way to make sure you didn't miss anything.
Thank you, Turbotax
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:HALIFAX, NS
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
A Bit Frustrating
I have used Turbo Tax/Quick Tax for several years and have found it very user friendly. This year the download updates feature did not work correctly and I spent a fair bit of time figuring out how to download the updates so I could use Netfile. Was a bit frustrating.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Alberta
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
Needed some help
I got through it but I did need some assistance from a person much more computer savvy than I. I never could find an answer to one of my questions. It was much better than one programme that I had used last year so that was a plus. One observation, in Canada we use the term Postal Code not ZIP code. A small thing but sends the wrong impression.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Val Caron
Prior Tax Prep Method:Went to a tax professional/accountant
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
perplexing
RE:Show forms pertaining to errors so they can be fixed without leaving net file and having to start all over again.
Dependent is still a bit confusing to me ,am I the only one having problems with that?
I found earlier versions plainer. Have been using you program long before it became Turbo.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Van.BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
good but but loops on closing
when i reached the "do you want to open a new return page" i keep getting a popup message netfile has changed, even though i have altered nothing!! clicking on "yes" or "no" to save takes me back to the file confirmation page to repeat the close out process and land me back at the same message and clicking "cancel" causes the app to hang. I finally closed the app manually.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
Great software
This is understandable version, easy like. Recommend to use.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:London, ON
Life Changes:I have a rental property
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
Bewertung
I used Turbo Tax for the first time and I found it to be a very good experience. I was slow and it took a longer time to complete. The best thing was that it was much neater than when I used a pencil and paper. Next year I will be quicker.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Pictou, NS
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
Not sure why the include sale of property and capital gains on all fillers?
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Lachine
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 16, 2019
Easy to follow
Interview tax form questionnaire format option is easy to work with. Is quite complete and flexible.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Edmonton, Alberta
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
Marked improvement
Much better than the 2017 version. The script errors received at every turn have all been corrected in 2018. It would be beneficial to be able to copy and paste, especially when entering medical expenses.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Leamington, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
Good product. Have used for years
If you have a basic knowledge of filing your own tax returns, this product is very easy to use. I've been using it for about 7 years now with only very minor issues (related to Northern Residents' Deduction, which doesn't apply to many Canadians). Have recommended it to many friends, some of whom have never prepared their own returns, and they liked it too.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Slave Lake, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
Great, but don't let software make all the decisio
Basically the software is very easy to use, appears accurate, and TurboTax did make changes to the T5008 input this year based on demand. The only negative I have is that if you are doing a spousal in sync with your own beware of the defaults. The software will always recommend defaulting both Medical and Charitable donations to the lowest earner, regardless of the Total Combined Payable Tax. If I had let the software default I would have had to pay hundreds of dollars in tax more, than if I selected to put one against myself, and the other against my wife's income. So other than this software glitch, I would rate it as an excellent product.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Nanaimo, BC
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
Cost
The cost is much higher than other available tax sysyems
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Brampton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
suggestions
Please omit the pages that are not required for our records during the printing session. This is asked for before printing; but does not happen.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Chatham
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
Not Too Bad
It is very difficult to find and fill in the info for the transfer of medical expenses from a senior dependent to a caregiver. it is harder still to calculate the caregiver amount. This needs to be fixed.
The help section should tell us how to find and fill out the relevant forms and not just explain tax terms etc. That should be the focus of the help section.
You have a spelling mistake in one of your pages. At the end of the Netfile process where it shows on the left side at the top the amount owing or the refund, the words "amount owning" appear on the page instead of "amount owing".
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 15, 2019
disappointed in delay
Used TurboTax for a number of years now and overall continue to like the product. However, this year my netfiling was delayed due to CRA mandated changes to TurboTax forms. I feel these changes should have been in place by Feb 28 but were not completed until March 15, delaying my refund.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 14, 2019
Filing delay
waited a few weeks to file due to apparent changes in CRA forms, but the communication of this delay from TurboTax was weak. Also, it cites errors on T1335 forms where no errors exist.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 14, 2019
Online problems
First time using online edition instead of a CD. Had to spend 58 minutes on phone with support to get a new Activation code number. The one on the back of the key card was missing numbers...
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
  • 2026-06-30 T12:42:31.419-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-850, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 848 849 850 851 852 ... 1312 next>>