Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 25, 2018
Good but hard to re-file
Original filing worked pretty but I missed a couple of things. Tried to re-file online as CRA says I can. But trying to get Turbotax to do it is a real pain. Still have not been able to make it happen. Easy to fix my mistakes but it does not want to let me netfile again.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 25, 2018
Good, but could be better.
Worked great, except for entering medical expenses. Several of them would not be added to the Medical Expenses Worksheet (and thus not be entered on Line 330). Had to spend a lot of extra time re-entering this information before it would finally work.
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Location:Stettler, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 24, 2018
save and save again
Whenever I exited the program some of my work was erased and had to be re-entered when I started up again. This is not a deal breaker but it is a pain in the neck...
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 24, 2018
works well
I have used it for 5 years works well for simple returns
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Location:Vancouver B.C.
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 24, 2018
Very Good App I recommend it
We have used it for many years and recommend it. Best feature is the carry forward of amounts like unused education amounts so nothing is missed.
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Location:Hammonds Plains, NS
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 21, 2018
Stable Application
Have used this program for many years and recommend it for most users. Area to improve would be a more direct link from the easy step pages to the forms to help speed up going back and forth to verify how data is entered.
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Location:Southern Ontario
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 21, 2018
good until this year
Been happy with this software for a decade. But this year have the 'error in script' several times for every page change. One more chance next year, then I will switch to some other option.
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Location:Winnipeg
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 15, 2018
Turbotax
Used it for many years. However this version seemed a bit quirky. It crashed after I completed my deductions. Had to re-enter everything after a re-boot. Unusual.
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Location:Alberta
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 15, 2018
Affordale
The best assistance i have had in completing my taxes, to get the most maximum refund I could get. Love it!
Will be using it again next year
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 12, 2018
on itemized receipt list of customized donations page recommend the ability to edit the list.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 12, 2018
Very Good
I pretty much know everything to enter on my tax return so I don't need the guided step-by-step instructions, but it's pretty user-friendly. I would recommend it to anyone, whether you know nothing about tax or you have experience doing your taxes.
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Location:Mississauga, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 10, 2018
Solid Product
I have used Intuit income tax software since 2002. It has simplified the task of completing returns for my spouse and myself because related information is shared between the two returns. Life has been very much simpler now that I no longer have to manually complete four cross-linked returns for Quebec residents. The program did not allow me to alter a medical deduction using the simplified interface, as it only wanted to add a new deduction to those already entered -- I had to go directly to the form to alter the entry, and that task required some hunting around to find the panel that allowed the amounts to be edited. The wizards for charitable contributions and medical expenses also caused some difficulty, as it was not possible to select the start and end of the calendar year and have the program decide which spouse should claim the deduction -- the program kept changing the date window to a range that did not make sense. Otherwise the program worked fine.
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Location:Vancouver Island BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 10, 2018
Very good service
Overall turbotax is quick and easy to use; gets the job done with a minimum of fuss.
I still have a few minor issues with some schedules and forms being printed when they are not necessary
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Location:Cornwall ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 10, 2018
Great Program. I've been using it for years and will continue to use it.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 10, 2018
Easy to use
Good product, used it for many years. Easy to navigate.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 9, 2018
First time ever error
I have used Turbo Tax for years and have been completely satisfied. The same is true this year except that, for the first time ever, there was a mistake. In the section on Provincial tax credits Turbo Tax asked what my school tax assessment was for 2016. Yet the CRA form showed that the question was supposed to be about the assessment for 2017, as was logical. I almost filled in the wrong information until I noticed the error.
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Location:Winnipeg, MB
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 9, 2018
I have been using Turbo Tax since it came out but this year I have had a lot of trouble doing taxes (my family) I have tried on tax to Netfile quite a few times but was unsuccessful At one point it claimed this person was entering income from foreign
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 7, 2018
on line survey way to long
I was only part way through after many minutes and cancelled the rest. It looked like 20 mins to 1/2 hour to do. TOO LONG
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 6, 2018
2017 Slam Dunk
2017 Return went very well. Software easy to use and intuitive. Another successful year of using Turbo Tax.
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Location:Guelph, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 6, 2018
Great Software
No bugs or problems this year. CRA Netfile is super easy to use.
Recommend the program.
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Location:Sault Ste. Marie ON
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 5, 2018
Good Purchas
I have been using turbo tax over 5 years and I find very easy for people to use with a very little knowledge about tax return
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Location:Toronto Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 4, 2018
not sure
was wandering why some things which are not suppose to be included in the return are showing on the program
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Location:London, ON
Life Changes:I had a baby
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
problem
we ran into problems on tax return deadline. we tried to net file the returns and kept getting rejected due to time out issues. we tried 5 times and got locked out. we then printed a copy to mail and rushed out to beat the mailing deadline at 10pm. turns out the copies the system printed were marked duplicate, do not mail , mailed anyway due to deadline
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Location:ajax on
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
Easy to use
Turbo Tax walked me thru all the steps.
Even notified me the that I could not write off the provincial portion of tuition transfer was not applicable any more....
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Location:London On.
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
decent to use
decent to use. easy to fill out. generally good product
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Location:collingwood , ont
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I own my own business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
Error
There is a bug when checking foreign income on my return on schedule 4, line 16 double click & the incorrect input box opens for Federal Slips of my return. This Box should open for percentage income shared from my Husbands return.
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Location:Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
T5008
T5008 entering needs improvement (CRA or TurboTax?) "Print your" & "Print" at end needs clarifying - how to print netfile confirmation #.
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Location:Southern Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
Question
I was happy to have program. However one return for a low income person got a refund as far as I can determine based on medical expenses which I could not find an answer but took the refund as the program calculated
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
I initially purchased the product (basic program for 2014) and accidentally excited before downloading the product from the receipt. Was unable to retrieve the receipt to download. Had to purchase again. Should be some king of bold warning! Is there a way to get a refund?
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Location:Toronto
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 2, 2018
Great produce will be better next year.
This was my first time to use and once it was confirmed to me that the "Free" version needed to be upgraded due to my personal financial needs all went well.
I did need to call in and pay an additional fee for an "expert" to review and double check my fillings however that only added to my peace of mind. For a first time user I was pleased with the overall process and will now use Turbo Tax in filling future returns. The "experts" I was in contact with were very knowledgeable, thorough and pleasant.
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Location:Vancouver, BC
Prior Tax Prep Method:No Preference
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
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