Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Best value for simple taxes
TurboTax has been consistent for years. Some years the access links have been more intuitive but once you find out how to get to the pages you need they are there.
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Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Pop up
When you show the page to ask if I want the data populated and I say no, I get the pop up when I open again... change this to offer and No and don't show me this again.
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Location:London, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Easy to use, no problems
TurboTax 2017 was easy to use. Netfile is getting easier every year. I found one cosmetic error, on page 4 of return in upper right corner were two lines overprinted. Did not affect any numbers or calculations.
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Location:Toronto, ON
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Bit expensive
A good tax programme but it is getting far too expensive
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Taxes made easy
We are able to quickly and effectively get our taxes done in under 1 hour. It is easy to use and costs little in comparison to using accounting services.
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Improvement
I like the iprovement made this year over last year, especially re. the font size.option available.
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Location:Ottawa, on
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Navigation
You need to improve your navigation options. Sometimes one reaches a page and has no option to go back or cancel and return to the previous page. Also, after Review of return, one is not taken to Netfile. I thought this would be a logical step.
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Location:Toronto
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
Quick & Easy Returns
It is not ethical to place charity ads in the charity form and therefore it should be removed.
I have been using this app since its introduction over five years ago and i have been satisfied with its upgrades. Overall the tax app is great and easy, using it by forms or easy-step.
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Location:Kingston, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
final filing
The final filing and uploading to the CRA website has greatly improved. It is all done with a couple of mouse clicks now. :)
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Location:Vancouver BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 22, 2018
great help
it's easier than ever and very detailed, hard to get lost doing taxes these days with turbo tax
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Location:st.albert
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Summary
I had trouble with the summary. I like to compare the return with the previous year.
Various values from the previous year were not brought forward. Only the deductions as per the tax program were brought forward.
The values that I entered such as Pension,
CPP and OAS did not appear from one year to the next. I completed 5 returns and only one went very well. The program in 2015 worked very well and we could make our comparisons. Could the problem be Windows 10?
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Good product
Good but could be great. The warnings and suggestions dont take into account the fact that you have already completed or dealt with some of the items they are suggesting you review. For example if you split pension income it should know this and not suggest that you split pension income. Difficult to move around at times. I have used this product for many years and am pleased with how easy it is to use.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
easy to use
it is very convenient for me .I did not have to spend money to find someone to do the returns , it very easy by steps to complete my returns and help me more understand some of the main points of the tax
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Warnings
You send the same warnings too many times. Other than that the program worked fine.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
a
Easy to use, except to get out of and start a new return, kept looping me through what I had already done.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
have used this tax program for years
Everything goes well using this program but a word of advice. Be very careful and sure when you answer questions in your profile section. If you make a mistake without noticing and carry on into following steps, the incorrect answer may trigger a step or another question that will hold you up. This has happened to me where I had to go back and correct my profile answer but the later question still kept popping up as if I had not made the correction. You can go round and round and then it shows up at the end as an error at which time you have to press Ignore Error. That makes no sense. Would be better to be able to simply correct error the first time you realize you made it.
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Location:Saskatoon, SK
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Cannot get out of program to start another return.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Some thoughts
This package does not guide you as how to prepare a Rights or Things return for a deceased person.
.
When net-filing is not available for a return printing us the only option, and you get a multitude of pages TOTALLY BLANK except for the form guide. Necessary???
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Really helpful, with one caveat
I have been using TurboTax for many years, and it has saved me a lot of time and worry.
My one difficulty has been that if I accidentally create a new business or profession form in TurboTax, I can't find any way to delete it. I have to start over. Now, a TurboTax agent could probably help me with this, but I'm usually in too big a hurry! AND, it should be obvious and easy.
Even so, I've never considered NOT using TurboTax (and whatever it was called before the name changed to TurboTax)!
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Location:Barrie, ON
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I own my own business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
improvement Opportunity
The T-slip review pages show only the taxable amount entered, making them useless for checking the rest of what is entered, such as tax deducted. They should show all entries for that form.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Bug in TurboTax
After completing and filing your return, turbotax wants a review. that's okay but program just goes. in loop b..ack to the same review pages again and again. it never lets you exit the program. buggy program leads me to think I should look for another tax program.
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Location:Winnipeg, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
EASY PEASY
IT was frustrating when topics show up that are not relevant. i.e selling our home when i specifically put in that we did not sell our home.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Reliable over the years
I've used QuickTax, then TurboTax, for many years. This year I thought that all I needed was the Basic Version and bought it in a store. I quickly found out that I had to upgrade to Standard version in order to use the optimization features. That ended up costing me a few dollars more. So beware about purchasing TurboTax Basic.
As for TurboTax Standard, why so many redundant options as one completes the NETFILE process? The software offers Print options several times (what exactly might print we don't know), and comes back to Review options which were already dealt with.
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Location:Beaumont, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Easy and Good
My taxes are relatively simple and was quick and easy to use. I would recommend this program if your taxes are not too complicated.
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Location:Dauphin, MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Optimise split and medical should be available at all times or we should be able to choose it when we feel we need it
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Simple
I enjoy using Turbo Tax. It is very user friendly.
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Location:Chatham, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Turbotax 2017
have used TurboTax for years and find it is easy to follow and use. I will continue to use this program in the future.
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Location:Legal Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Easy to use and understand
If your return is simple; e.g. one source of income and own one principal property, it is very easy to use!
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Easy Tax
Just follow the steps as indicated and your taxes will be completed in no time at little cost in time or money.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 21, 2018
Tax return for dummies!
Way better than hiring an accountant. And help is available for tricky parts. It's good to review one's income and expenses each year, and TurboTax provides this opportunity.
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Location:Burnaby BC
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
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