Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
great product
It was easy and simple, the benefits to using this for simple returns is worth it.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
Experience
Took several years to get to learn the in's and out's of this program.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
Needs an update
The input information for the T5008 slips should have the same capability as the entry for the T3 wherein you can identify the % to be allocated to your spouse and the system automatically enters the info on your spouse's return. Very time consuming to have to calculate & reenter a % of the capital gains allocated to your spouse.
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Location:victoria, bc
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
Not Bad
Probably better than title suggests, because I haven't used Turbo Tax for years. This year, I fired my accountant, so had to learn the software again. Next year should be easier.
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Location:Halifax, NS
Life Changes:I bought or sold investments
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
Create New Return?
Great and very user friendly but having trouble creating the next return. It keeps bouncing me back to file and it's been filed and accepted and a confirmation # was given. Still can't get a new return started. I've had to go out and come back in :(
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Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
Quite Good
1. Basic information from the previous year did not carry forward to the 2017 return, which was not the case when filing previous returns.
2. Experienced a few printing problems. Program and printer would not easily connect. Otherwise the program worked well.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 11, 2018
Happy For Years
I have used TURBO TAX for over 20 Years.I haven't had many problems in that time and I would recommend it to anyone EVEN FAMILY
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
75%
Needs improvement in how to claim spousal amounts and pension splitting optimizer.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Easy to Use, But Still Some Issues
It's pretty helpful software. My husband and I were filing jointly for the first time this year, so I knew I needed a bit of help preparing our returns. It was, for the most part, really simple to use/figure out. HOWEVER, and I've said this EVERY YEAR the last 4 years... being able to input RRSP/Pension Plan contributions NEEDS to be SIMPLIFIED! Every time I do a return, I wind up having to go back and figure out how/where I put it in, since it never automatically takes you to the screen like it does for seemingly everything else. This is really the only issue I have with it (hence getting 4 out of 5 stars).
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Location:Saskatchewan
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Use it every year
Saves me a ton of time and that's worth every penny.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
getting better
the program is growing up and getting better all the time
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Location:penticton
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Good but
Like the program but for some reason when printing the CRA version, I had to re-insert the program disk and it was fiddly. Not sure why this happens as printing my own copy is not a problem in this fashion. Hope this can be fixed next year.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Good product
Used this product for many years. I use the T slips and forms method rather than the interview.
The capital gains, RRSP, and Charitable donation carry forward unused portions can be complicated. The software is not much help there. You have to know what to do and it is difficult the first few times around. Make notes because it is a whole year before you have to do it again and you forget.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Step by Step is cumbersome
The Step by Step method asks complicated questions for the novice. You learn to ignore them and wade through, or you get bogged down. Sometimes it seems you are going around in circles. And, of course, there are questions designed to sell you more product. This is annoying when you are trying to simply do your taxes quickly. But otherwise it works and accomplishes the job. Netfiling works well.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Good product
I have used Turbo Tax for years and have to say that I was disappointed with all the error pop ups this year...
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Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 10, 2018
Problem with Capital gains and loss entry
There is a problem getting to the supplementary pages for entering capital gains and losses. The directions to get to the page needs to be explained in a more accurate way. I spent over an hour trying to find the correct supplementary page. The current directions indicate going to "See form T1170 See Supp.Schedule : Continue on next page" The correct form is S3 Supp[. Schedule.
Please make it easier to find the correct page for adding in additional capital gains and losses. THANKS
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Location:Lacombe Alberta
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
The software and the Easy Step option make doing your taxes easy, but there are definitely areas where the software is incorrect. For example it will automatically default the Health Claims to the lower income, even if, in our case, that would result in paying higher combined taxes. Your handling of the T5008 form is terrible for people with joint accounts as does not allow you to specify your individual percentages between husband and wife, and defaults to Investment Income, when the sale of mutual Funds is Capital Gains. You need to totally review how your software, and forms handle joint accounts for the T5008, as I found that a major frustration.
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Location:Nanaimo, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
very friendly and clean
using Turbo Tax for years. It is very user friendly and improves every year
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
My biggest dislike is when you print your return "Duplicate Do not send by mail" is printed right across some of the line amounts which makes it impossible to read the figures.
As well, why on investments when you enter the country in Box 27 does turbo tax not convert to Canadian Dollars?
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
Gets the Job done
So far I've found this program handy over numerous years. It might not do the more complex dance, but if you're doing that kind of tax return that's what an accountant is for. This will do the job for the average Canadian.
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Location:Edmonton, AB
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
Possible confusion. No Mac version
Generally good design, but a few weak details.
I enter as much as possible in the T-slips box, then go through complete EasyStep, which usually shows data already entered. This was not so for charitable donations, and I almost duplicated all the entries.
My main computer is now a Mac, so continuing to use TurboTax is now more awkward.
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Location:Kitchener, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
Suggestions Offered
I submitted suggestions several times when using the "Help" function as the information provided was not quite sufficient to answer my questions, however, in general I find this product easy to use and helpful with advising about necessary forms, etc.
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Location:Northern Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
Good but not perfect
Great to see the information regarding Trillium Benefits. Only confusion is I can't seem to close a return after it is submitted. It seems to be still open and I can't exit out of the application - sends me into a loop to print/save the return...
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Location:Toronto, ON
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
purchase every year
i found turbo tax very easy to use and helpful. if you use netfile its way easier to file your return
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Location:Olds, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
GOOD
FORMS VERSION IS EASY TO USE.
MUST KNOW WHAT YOU DOCUMENTS YOU NEED, AND HAVE A BASIC UNDERSTANDING OF THE TAX PROCESS.
USING IT FOR MANY YEARS, EVEN PRIOR TO TURBO-TAX (INTUIT).
TO BAD ITS A "PC" ONLY IN CANADA. SHOULD BE UNIVERSAL, FOR ALL OPERATING SYSTEMS.
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Location:kamloops, bc
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
Good tax program
Very easy to use and nice help full tips. Lots of script errors though related to dirextX issues. Don't know if it is the program or my own software.
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Location:Québec,Qc
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
I continue to use Turbo Tax and find it to be the simplest method of doing my income tax and filing it. For the most part it is easy to follow and I'm grateful.
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Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 9, 2018
Makes tax time easier
Used Turbo tax for years now and it gets simpler each year. Netfile is easy to use and the reviews help check for omissions or errors. Past years info can be beneficial as well.
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Location:Brockville
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 8, 2018
Easy to navigate
I have used Turbo tax for many years. I found this version very easy to navigate back to different sections after I had gone through the Easy step process.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 8, 2018
Can't do without it
I have 3 variations for senior in a nursing home, regular workers and a student to do returns for all were easy
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Location:Calgary, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
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