Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 7, 2018
So fast
Its great but if you are uploading from CRA then you MUST USE your CRA account info to login not your bank.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 7, 2018
Easy to use
Easy to use, even for some of the more complex situations. Would like more/better definitive answers to some questions.
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Location:over taxed Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 7, 2018
Accaptable Software
We found this software has changed over the last couple of years and although it works well it is now some what confusing to use. There are too many jumps from form to form and when you answer no to a question the software still wants answers to redundant info. We have been using the software for about 10 years now but we may have to go to a professional moving forward
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Location:Ottawa, on
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Love this system
It has always helped as my returns are very basic, and ask the right questions
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Location:Ponteix, Sk
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
defective disk
defective disk made it impossible to print off hard copy. 30 minutes with customer service on phone; 120 minutes trying to install a downloaded version. First mechanical problem in years of use !
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Location:ottawa valley
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Helpful
I was able to optimize income splitting, which paid for the price of the software.
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Location:Saskatoon, Sk
Life Changes:I have a rental property
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
TURBO TAX
I found that following the transition through the forms a little more difficult than last year.
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Location:SASKATCHEWAN
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Retirement Introduced Some Wrinkles
I retired during the last fiscal year. This event led to some changes in the tax process. While I had to redo my taxes three times, the final effort was the smoothest since I was able to use the information in My Account and TurboTax integrated all the essential details. This was a big plus.
I highly recommend that everyone register with the CRA and open your own "My Account" then let TurboTax do all the work.
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Location:Calgary, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Small issues
I find it a bit slow, but that may be my computer.
ENOA option does not work since the information will not be available for 10 days.
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Location:Halifax
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
info
Your instructions and steps for inputting T4, T4a &T5 information could be clearer.
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Location:oakville, on
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Great Value
Very easy to use....only complaint was printing and saving....too many different screens for printing and saving...was confusing to know exactly what was saving.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Get it done!
Great to be able to do in my own home, without the frustrations of waiting for a service rep and going back and forth to get papers collected.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
It pays to check
Double check the statement that claiming medical/donations on the lower income spouse will give a better refund.
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Location:Nova Scotia
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
SLoooooooWWWW!!!
I have used this software for over a decade (in its older and current identities). Overall it does a good job of completing the process. However, it has a couple of annoying traits that have worsened progressively over the years ...
1. It is the SLOWEST piece of software I have, taking almost 2 minutes to load and run ... worse every year.
2. The help function has deteriorated, despite the trendy features of group and "live" helpers ... now incomplete in answering context-sensitive queries from various pages. Often returns zero answers to quite broad questions.
3. GUI still needs work. I have asked more than once for the navigation buttons to be sited consistently in the same location on all pages, which would expedite reviewing previous entries and addition of further ones.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Tax Time Made Easy
Love the way it walks me through all the steps to complete my income tax return. Not a scary thing to do.
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Location:Winnipeg, MB
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:No Preference
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 6, 2018
Form 2125 needs clarity
The overall personal tax portion is excellent. TurboTax's form 2125 with CCA does not match the CRA version to complete and when using the CRA info for assistance, because TT's version did not have the same columns where they matched up in the description, it was very confusing to figure out exactly where to fill in some of my numbers.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
On-line purchase
I would suggest that the font used on your on-line purchasing page be enlarged.
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Location:Toronto, ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
Not Painless but OK
Much improved over the years and a good thing too as eyesight deteriorates and font enlargement feature was much appreciated. Too bad T Slip input boxes would not enlarge on the Standard single return edition though.as input is difficult.. Might have something to do with Font settings on the PC.
Help feature needs to be more flexible in specifying topic as technical names for claims and deductions are too stringent if users does not know them in the first place.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
Good Product
This product was easy to use but at the end it just kept going in circles. After filing it asks if you want to do another return and if you answer no it goes back and asks if you want to save or print which I already did.
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Location:Medicine Hat
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
easy to use BUT
not easy to install.
Failed 3times with CD then downloaded.
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Location:edmonton
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
you can't finish at the end. It keeps repeating the same thing so I just closed the tax window.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
This is a good product but it doesn't take you direcdtly to Disability Credits under Federal Tax and I almost missed it.
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Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
pension income splitting
The pension income splitting does not go into enough detail. I used the recommended pension income split in the turbo tax program, but do not understand how it works. It increased my wifes income to more than mine but do not understand why this lowers our total tax payable. When I did paper income tax forms I could look at things and figure out what was happening.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
Good Value
The software was easy to use and was helpful in the fact that I can access the CRA site and download all my T4's etc into my filing.
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Location:Airdrie, Alberta
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
Property disposition
Dont know why it printed disposition of property wehn we never disposed of property in the tax year
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
Not as good as last year
I know you update annually from feedback received year to year. I miss the software putting names in from year before it is handy for those of us who haven't moved in 30 years. It is overall a good program and have been using it for several years now. it has always been accurate. I shouldn't complain but to make it better please make it easier for us seniors.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 5, 2018
THANK YOU TURBO TAX!
ALL IN ALL IT WAS A GREAT EXPERIENCE. EASY TO USE. EASY TO UNDERSTAND. DEFINITELY WE WILL BE USING TURBO TAX FOR 2018. BEST WISHES!
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Location:WINNIPEG, MB
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 4, 2018
First use, Instant Love
I've never done taxes myself, always sent it to someone else thinking it was too complicated.
It's not. The EasyStep is FANTASTIC especially if you sign into your CRA My Account and get auto-fill return working.
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Location:Kamloops, BC
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 4, 2018
gets easier every year
I like how it looks familiar in format
and the steps to follow are easy
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Location:ontario
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 4, 2018
This Works Great!
This was my first year using Turbo Tax. Have to wonder now why it took so long! This software was easy to use and took a lot of the stress out of preparing and filing my tax return.
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