Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Life Changes:
  • or
  • or
  • or
  • or
  • or
Prior Tax Prep Method:
  • or
  • or
  • or
  • or
  • or
  • or
  • or
Family Life:
  • or
  • or
  • or
  • or
and Home
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
  • or
Choose a sort order:
Click on filters to refine your results.
Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
Upgrading
I started with free tax Turbo program but was advised to upgrade to standard . I had problems to upgrade ,program gave warning was not a secure site .
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Winnipeg,MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
Easy to use
For the average family this is an easy to use tax program.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Bewdley, Ontario
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
Fixed line height problem
So pleased TT has fixed the problem with their software. Bought new laptop last year and TT software would not display properly (line height too compressed) such that forms could not be read/used. Despite trying to trouble shoot with technicians no one could fix the problem. Was not going to buy TT software this year but decided to try once more as have enjoyed it for many years. Was so please this glitch was fixed and now have the great software I was previously accustomed to - tx!
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Ottawa, Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
I have never had a problem with TurboTax in the past. This year I have had to restart it a couple of times because it kept coming up with an error message and became hung up. I could do nothing. Finally it worked.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Chilliwack, BC
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
Great Product
I have used TurboTax Standard for many years. I have always used the forms method to do my taxes and find it easy and intuitive to use for the most part. Transferring data from last year's return to the current year is done with the click of a button. This saves a lot of effort not just by transferring personal data but also by transferring RRSP and other carry-forward data. The program always seems to keep up with the CRA as far as Netfiling is concerned so each year it becomes easier to file my return. I occasionally omit a box on tax slips or enter the wrong value so the Auto-fill feature is very helpful.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:North Vancouver BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
Did not see the upload from prior returns until well into entering date for current year. The upload was not clearly initiated.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
THE GOOD, THE BAD & THE UGLY
Have used Turbo Tax for years and have always found it easy to use except this year. Completed our tax returns but could not "net file" on Feb. 26/18; a red circle with a line through it prevented clicking on the radio button. I called to get assistance and while on the phone the person went through my return and my wife's, said the returns were error free and to redo the returns. On Feb. 28th one return was redone and the same issue came up. Called again for assistance and answered numerous questions and then told to wait until March 1/18 when another update would be available and was assured that we would be able to "net file" our returns. Asked this person if there was a "glitch" with TurboTax and while she was reluctant to answer finally said yes.
Bottom line TurboTax is fast and easy but having this glitch in the system there should have been an alert or at least have the people working the phones aware of the issue so the caller doesn't have to wait for a call back or spend a lot of time on the phone with them answering questions, holding, and at the end be advised to use another return and refile.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
Gets the job done easily
For basic tax the software took me through every step and then NetFiled it.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 1, 2018
mostly good
all in I like it but there is a few places where clarification is needed as in some tax credits were not explained very good.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
Very good purchase but still need improvement
They should be more specific with the questions like the contributions for pension plans. they should indicate to check only for those that are not in the T4 or something like that.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Alberta
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
Turbo Tax Ratiing
Easy to use and covers everything. Would like it to be available in a 2-3 return package.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
Helpful Purchase
Very helpful purchase. Easy to use. Good prompts also.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
easy to use
Turbo Tax is excellent I had no problems with using it
it is direct just answer the questions and put in your numbers
it is that easy
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Ontario,
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:No Preference
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
No auto fill
In the past the program would load info from previous turbo tax, this year it didn't not ask and I had to fill in all that again, disappointing.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Sarnia On
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
Easy pezy lemon squeezy
I've used this program for years and I love it. Works very simplistically. Mind you I don't know what happened to my last years return but I do like the importing options. You have definitely made the HBP Repayment part a lot simpler and I like that.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Edmonton, Ab
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
Good Program
This program makes my return easy and in a few cases had paid for itself. I hope they keep the future price low as I do not need to use Turbo every year but it is a huge convenience.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 28, 2018
Not as good as previous software
Had great difficulty printing returns. Checked printer against other software worked OK. Somehow your print software could not print both sides on command very frustrating in the time that was wasted to get the hard copies I needed.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Goderich Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Caution! -Splitting Income and Donations
I've used TurboTax (and its predecessors) for 17 years. I regretted the 1 year I switched to /tried Ufile.
TurboTax's 'EasyStep' process leads you by the hand in a reassuring manner.
I recently discovered that TurboTax had NOT optimized our taxes for the 3 years prior to 2017, during which pensions were our major source of income. While my income is higher than my wife's, pension income splitting enables us to equalize our income. But TurboTax's 'Pension Income Splitting Optimizer' did not leave us with equal income --not even the same incremental tax rate! Turns out that's because I, as TurboTax advises, claimed all of our significant charitable donations. I had to discover on my own that optimizing our taxes requires splitting our charitable donations. [TurboTax 2017 continues to WARN when splitting donations!]
A minor irritation: Please don't tell me I don't want to be environmentally friendly by signing up for CRA's online notices . . I'd done that years ago!
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Stupid Error code on every page
Everytime we clicked continue, an error code would appear saying that a script on the page was failing to load....
It was very annoying and made the whole filing a drag and it took much longer than it normally would.
It is our third year using your software, and it is the first time we encounter this.
We even made the update suggested when the software launched.
This problem should be reviewed so it doesn't happen next year.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Ottawa, Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Good program
Only problem I ran into was I prepared my taxes prior to Netfile opening. I could send the return to netfile until I updated the latest update.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Costco Edmonton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Simple, Quick & Easy
Best possible method of filing your income tax return, but always make sure you keep a back-up of your information.
I remember way back, when I had to complete forms by hand.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Vancouver, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Filing my 2017 return.
When I first tried to file, i was unable to do so. CRA was on line and open to receive. I kept getting a red stop light. I went back and started the file over, made no changes and was successful this time to file my 2017 Tax Return.
The reason for the delay was that I had completed my return on Feb.25th, Since I had not shut my computer down on the 25th, Turbo Tax did not recognize the change in the day although it was 10 Am on Feb.26th.
Loved the warning and chance to review and correct.
Did not like the confusing words - Are you disabled?
Should be - Are you claiming the standard disability amount of $8,000.00 or what ever is the amount.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Nova Scotia
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Great but needs a mac version
I've been using turbotax for 5 years. Excellent product and I've never had any issues. It's easy to use and very accurate. I would give it 5 stars if it had a mac version because that is my main computer. As it is now, I have to use an old windows laptop (or submit directly online) which is not my preference.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
worst experience with turbo was this year
only reason i gave this software 4,4 and 5 stars is because i've used it for several years and know what to expect. this years was a pain due to a script error that had to be closed on each and every page. sometimes up to ten times. every other year was great and i hope this was an isolated problem
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:ns
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Not as easy as previous years
Program works as previous years - EXCELLENT --- BUT issue updating the program every time you start program it checks for updates ( this is good) BUT it will NOT update - it gets stuck half way and sits there for ever.
Using the help icon on the menu line - select UP date -- this is no better as it gets stuck about 3/4 of the way and sits for ever.
Used google to Turbo web sit / update manual update.-- this works just fine
Never had this update failure in any of the previous years, Have been long term user. PLEASE FIX FOR 2018 TAX year.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Cobourg ont
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
I have been using this product for 7 years now, doing our immediate family, and its an "easy to use" product... Even if you forget something, it will remind you.. It's a keeper
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Saint John, NB
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 27, 2018
Good Purchase
I thought this program was easy to navigate for the most part. I had a bit of trouble when I wanted to make changes like adding a T4A that I had missed. But it was a good experience overall. I would definitely recommend this to anyone.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 26, 2018
It is a good value for money
Although, it is lengthy but easy with good assistant.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Saskatchewan, SK
Life Changes:I had a baby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 26, 2018
Easy as 1-2-3
simple. easy to use. year to year. file online or print and mail.
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:Winnipeg, MB
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 26, 2018
standad turbo
I've used Turbo tax in the past it's very easy to use
0points
0out of 0found this review helpful.
Was this helpful?Helpful0No0
Location:calgary alberta
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
  • 2026-06-29 T15:36:34.421-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-892, bvpage2n
  • co_hasreviews, tv_102650, tr_102650
  • loc_en_US, sid_tt-standard, prod, sort_default
<<prev 1 ... 890 891 892 893 894 ... 1312 next>>