Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 24, 2017
Impovements
It doesn't seem to accept the entry T5008 form Box 15 - Type code of securities. It continually gives a warning at the end that this info needs to be filled in even though the code is entered.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 24, 2017
First time user
This is the first time I have ever done taxes and this product was very helpful with it's talk through and help link.
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Location:Edmonton
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 24, 2017
Enjoyed the Product
Even though there were some changes in the Format of Turbo Tax this year I was very satisfied with the product. I would advice others to use the Turbo Tax Program to do their Tax Preparation
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Location:Winnipeg MB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 24, 2017
Always great product year after year. Wish it would tell how much trillium people were getting like past years
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Location:Brantford ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 24, 2017
Minor frustrating glitch
Previous versions immediately asked if I wanted to merge the saved tax return with the current tax return. This one did not and I presumed it would happen later. After entering all my data I opened up "File" in the top bar, and chose Transfer 2015 Return. It transferred the info but lost everything I had entered for the last hour! A little cursing, and then I re-entered everything again.
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Location:Saskatoon
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Used for 10 year, but this years to many flaws
Sorry, but this year I was not happy with the edition
to many flaws, had to override because it would not let me enter amounts for a spouse in pay back of Home owner loan. had to re install.
hope you do better next year.
The least it was time consuming.
oh , it would not let me print unless I put the disc back in.
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Location:Brampton Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I own my own home
Family:No Preference
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
A Good Purchase
As a first time user of TurboTax it was quite easy and had good help along the way.
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Location:Gabriola, BC
Prior Tax Prep Method:Used other tax software
Relationship:No Preference
Home:No Preference
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
OK, but Schedule 3?
Needs a clearer point during the Easy Step to Input Schedule 3 information.
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Location:Calgary
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Netfile Made Easy
This year the Turbo Tax program was modified which made Netfiling to CRA much easier than in past years. It was a real pleasure to use. Thanks
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Location:Edmonton
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:No Preference
Family:I don't have kids
Business:I don't own a business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Easy to Use & easy to make a mistake
I made one goof on an entry in the easy mode and couldn't find it until I looked at the forms.
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Location:South Surrey, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Not bad for basic price.
Basic categories are clear but if you have any "non-standard" things to report, then it becomes difficult to enter the information. TurboTax does not seem to recognize its own profession codes as valid.
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Location:Victoria, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
A DEPENDABLE STANDBY
I have used Turbo Tax since its inception and I have never found any reason to switch. It gets easier and more convenient to use every year. This year I had an issue that was quickly resolved over the phone. I am back on track. The only things I would suggest to make Turbo Tax better are these: give a phone number on the package, or on the paper sleeve with the installation code (it took longer to find a number than it took to get my problem solved), and raise the amount below which the return doesn't add to the count (not a problem for me but hardly anyone makes under $25,000).
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Location:Cambridge, Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Quck & Easy
First time using the TurboTax (Standard) program, first doing a return on my own too. The program made things very easy to understand and quick to file.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Turbo tax 2016
I have used this products for many years now. Gets easier every year. Very easy and comprehensive to use and work with. A little annoyed by the few attempts to sell me an upgrade. I bought exactly what I needed and shouldn't be pestered to buy more. The not saving anything as you progress through the progam thing is annoying as well. I Had a glitch when downloading the program from the disk was half way through when I had to restart my computer and hence the program. I ended up having to start from the beginning again because no data had been saved.
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Location:Mississauga, On
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
2016 Tax Returns
I had one issue with the software this year. I noted that I had claimed a deduction for carrying charges twice by mistake. It was next to impossible to correct this mistake and remove one of the charges. Eventually I did find a way to correct the return, but it did not really accurately reflect the way I wanted it on my return.
I would further suggest that the software should allow you to prepare a hypothetical return so that you could determine, for instance, what the tax impact would be if you decided to start receiving income from a RIF.
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Location:Quispamsis, NB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Very good product
I have been using this product and its predecessors for almost 20 years, with no complaints or questions from the CRA. The 2016 version claimed to have a splendid new user interface that would make the process much easier. I tried to use it and gave up in despair because I never knew what lines I was dealing with. Was relieved to find that the "forms" option was identical to the old TurboTax, so I switched to it and had no problems. Tried to test the T-slips download and automatic completion option, but failed, but this was no surprising since I am old and not very computer-literate.
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Location:Ottawa ON
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Always reliable
Turbo Tax is easy to use; and has great features such as carrying over credits and information from previous years.
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Location:Montreal, QC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
Update Issues
Bought TurboTax in a retail store early. Had problems getting updates (in March). Updates would not install. After several attempts, and reviewing the "community" comments, I ended up uninstalling TurboTax and then re-installing the latest version from the Intuit site, as they suggested. That worked. First time I've ever seen a bug in TurboTax.
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Location:Calgary
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
LITTLE PROBLEM
WHEN INSTALLING KEPT GETTING ERROR TT810 AND COULD GET NO ANSWER WHY. TRIED ABOUT 4 TIMES THEN TOOK A CHANCE THE NEXT DAY AND ALL WENT WELL JUST A LITTLE FRUSTRATING
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Location:ONTARIO
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 23, 2017
easy to use
been using other software, and surprised that this one is easier to use, plus the import of t4's from cra itself makes it more easier
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Location:ottawa, ON
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:No Preference
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
Updating when updates were available
Had to uninstall and install from the web site to get the updates after 1 hour of trying based on info Turbo Tax was giving me - didn't work, very frustrating. I was afraid of losing all the data but thankfully all was there afterwards. First time after using this software for 10 years that this occurred. Hopefully this will be rectified next time as it appears my CD is quite worthless with out being able to get the updates.
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Location:Montreal, QC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
Good Purchase
I have been using software to do my taxes for about 10 years. I always find them easy to use since they are very intuitive.
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Location:Abbotsford, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
Easy To Use
This is a good piece of software for anyone who isn't 100% confident with their skills of going through their documents and submitting info in all the right places. This software prompts you when and where to enter all needed information for your tax return. It even suggests ways to increase your tax return you might otherwise miss. Overall it's a great product at a reasonable price.
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Location:Calgary, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
End was a pain
Great product and easy to use, but I was a little miffed at the end when I got the TT810 error code and had to un install the program and then re-install it :(
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
not so easy this year
I wasted 3 hours today trying to get an update to finish filing. I had to delete the software in the end and download it from on line. I hope this is not going to be an issue next year. Overall I enjoy using the program.
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Location:Halifax, NS
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
Simple to Use
Pretty straight forward and simple to use, especially when preparing joint tax returns. The splitting and sharing of revenues and expenses, where applicable,is simple. The "optimizer" makes paying the least or getting the most back so much easier.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
Good value
I've used TurboTax for several years and have found it to be an easy way to do my taxes and will very likely continue.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
simple2use
Just did my son's tax.. seemed easier than last year
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
My File
Pretty easy for an old geezer.
Terminology (unfamiliar tech words) occasionally troubling.
Otherwise, I did it (I hope).
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Location:Kitchener
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 22, 2017
Ease of use and familiarity
Turbo tax has stayed basically the same so you do not have to relearn every year. Price may be a little high
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Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
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