Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 21, 2017
Easy to use
This years' version is the best yet! It is well organized and easy to followToronto
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Location:Toronto Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 21, 2017
Great but could be better
Netfile didn't work so I had to use the manual netfile. After a couple of try's I finally got.
Turbo Tax keeps getting better every year, looking forward to automatic download of all inputs from cra next year.
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Location:Peterborough Ont.
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 21, 2017
great except...
TurboTax was terrific and easy to use except that there was a Netfile error and I had to upload it manually, which though quick, was annoying.
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Location:Ottawa, ON
Prior Tax Prep Method:Used TurboTax
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 21, 2017
Good, consistent product
I am unhappy that XP is no longer supported. I complete my return on my desktop which is running XP, then I need to move my return to a laptop which is running a supported operating system.
We are self-employed farmers and the basic TurboTax meets our needs perfectly (although the program itself always suggests that we should upgrade, we haven't found that to be necessary).
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Location:Rural Manitoba
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 21, 2017
The netfile did not work. I had to up load the file myself. Not happy about that this year.
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Location:Waterloo, Ontario
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
excellent resource
The program was easy to use and seamless until i came to the filing part. I tried several times to file my return automatically according to the instructions, but it would not file. However, when i filed the return manually, the filing completed. Not a problem, but a minor glitch. Would still use TurboTax next year.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
NETFILE page
Page difficult to work with, would not connect properly with Netfile had to send file manually. Somewhat frustrating and annoying.
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Location:ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used other tax software
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
Almost Perfect
As usual, the program worked great and I was able to complete my taxes quickly. However, the automatic Netfile option didn't work, so I had to manually save and Netfile...too bad.
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Location:Medicine Hat, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
Useful As Always
Nice to have advice and number crunching all in one package. Gains value as it does not change much from year to year. Some suggestions for older customers: Provide zoom capability as print is getting smaller each year.
Filed on Feb 20 so needed to go on line to netfile. Therefore could not test how the all inclusive netfile approach works. Still, was simple to file.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
EASE OF NET FILING
I DO NOT LIKE THE PROCESS FOR FILING THIS YEAR COMPARED TO LAST YEAR. I DO NOT LIKE HAVING TO GO INTO BROWSER AND DOWNLOAD THE FILE. LONG DRAWN OUT PROCESS COMPARED TO OTHER YEARS. BEEN USING THIS PROGRAM FOR MANY YEARS AND MAY HAVE TO RECONSIDER FOR NEXT YEAR.
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Location:ONTARIO
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
very good
very easy to use love the program helpful hints are good
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Location:Spruce Grove,AB
Life Changes:I moved
Prior Tax Prep Method:Prepared by a friend or family member
Relationship:I'm single
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
Year After Year
Simple to use as always!
My only complaint is the netfile didn't work, but following the steps to manually netfile our taxes was really easy and only took a minute!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
Just about as good as ever
Turbo tax worked great. Have been using it for years.
Net filing was a problem this year.
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Location:Fort Erie
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 20, 2017
Best Product
In help menu need to show where to go to enter medical travel expenses or how turbo tax calculates it.
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Location:Campbellford,Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 19, 2017
Easiest Tax Forms
TurboTax makes it so easy to do taxes. The 24/7 customer service is perfect!
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Location:Ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 18, 2017
early filing a bonus
this is the first year that I ordered my Turbo Tax online and received an e-mail with my key .. I wasn't able to access previous years Turbo Tax and had to input all the beginning information again .. next year I think I will buy the program and have the CD to download .. it will access the previous years info .. much quicker ..
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Location:Vancouver Island
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I don't have kids
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 15, 2017
Standard
Its all in the title. No bells or whistles, but it gets the job done right, fast, and for a fair price.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 9, 2017
Done with Winter
Thank you Turbo Tax for making another tax year a breeze for my family.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 8, 2017
solid application
easy step made it EZ! my return is not complicated and this program is an excellent fit for my situation. the price could be a little less.
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Location:Toronto
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 8, 2017
works great
Easy to use, price is right, like the tips and helpful hints
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Location:calgary, ab
Prior Tax Prep Method:Used TurboTax
Relationship:No Preference
Home:I rent my home
Family:I don't have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Feb. 6, 2017
Making changes
I would prefer the ability to save at any time and then be able to go back and input additional information or correct errors.
It appears you are only allowed to make changes once before Turbo Tax says no more.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Nov. 20, 2016
Best Purchase Ever
I found turbo tax to be very helpful fast and easy to use.
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Location:Ontario
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Nov. 6, 2016
My thoughts
To use this it helps to have a basic knowledge of how to complete a Tax Return. Warnings are posted but I have found it hard to correct these and have had to go to the Web - CRA. On the whole though, this is a fast and efficient way to complete simple tax returns. I have purchased for 5 years and will continue.
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Location:Vancouver,BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:No Preference
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Oct. 30, 2016
More helpful this year
The option of using the super credit for charitable donations was great! And the sliding scale for optimizing charitable donations was very helpful.
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Location:Surrey, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I don't have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Oct. 14, 2016
RESP
I think the RESP section could be better. There isn't enough information on the RESP stuff in the easy step process. Needs to automatically come up as everything else does after answering the personal information.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Sep. 18, 2016
Good program
This is a very good program. It could use some fine tuning though. Sometimes it makes suggestions about doing something that aren't financially better than what you've already done. The program should be smart enough to ONLY make suggestions that are good for the user.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Sep. 4, 2016
very good mostly
For filling out return for husband and wife the view should show two streams instead of total, and once a return is filed it should not be possible to change the info without "unlocking" it. Right now, if I fill out my return first and netfile, then a couple months later my wife fills out her portion, the software still asks for my info. Although I can just continue through, it is annoying, and I could inadvertently change something. Rather it should be locked, and it should be clear at the bottom of the stream when and how it was filed.
Second thing is, near the end there is some repetition, like the PDF printout is offered twice within a few screens, and it's not clear if second one is different from first (it is not).
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Aug. 23, 2016
works
good easy to use
used before
will use again
will tell friends
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Location:BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Jul. 25, 2016
Marital Status
I have been using Turbo Tax for over 7 years, and by and large, I like the program. But this year, my sister-in-law separated from my son and changed her marital status to single as of Dec 31, 2015. I found the dialog boxes confusing and contradictory as on of the "fixes" that kept coming up was "..cannot be single if you put in your former partners name.." or something to that effect. Yet the program asked to put in her former partner's name.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Jul. 17, 2016
easy to file????
i really enjoy doing my taxes with turbo tax. My only issue is that I am having a difficult time actually filing through the NETFILE program. I have completed my taxes and have not received conformation that my filing was in fact successful!!! please make this section of your program easier or if there is an issue, have the program let me know and what the problem is.
thanks mightymel.
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Location:ontario, canada
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used a tax preparation service (such as H&R Block)
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
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