Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 1, 2014
easy to use product
it would be nice for some areas to have less complicated explanations on what to fill in
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Location:Prince George, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 1, 2014
Getting it done
Got the forms filed ok but couldn't get into NetFile without help from a TurboTax agent who had to lead me through all the steps. NetFile wouldn't allow me access to it. I don't know why but several other people had the same problem. Hopefully another year this will change so people can be spared the frustration it causes.
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Location:Quebec
Prior Tax Prep Method:Did my taxes by hand
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 1, 2014
Long term user
After having used Turbo Tax for many years I find it easy and quick to complete my income tax forms. Necessary information is ready at hand and the feature that saves past information is most helpful.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 1, 2014
new tax program for me
This is a new one for me. At first I found all of the questions confusing because I'm used to doing my own taxes and I just want to put the numbers in the boxes. Once I started understanding why there were so many questions, I became more confident using the program. It was easy and quick to use. Took me about 3 sessions of 30 minutes each, mostly because I couldn't find some of my paperwork.
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Location:Pickering, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 1, 2014
Good
I did find that doing the medical and donations part was a little confusing. I did have to go back several times to fix mistakes I had made earlier. The little Help icon did come in handy.
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Location:Newfoundland
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:May. 1, 2014
Easy to use
We find the program easy to use. Although it is a positive feature for some, being able to file more returns is not one we use as our family only files 2 returns each year.
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Location:Small Town, Saskatchewan
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Easy to use
I have used this product for years and found this year to be the easiest ever. I feel confident that my tax return is as good as a professional could do.
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Location:South Surrey
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
I have been using Turbo Tax for years, and I find it an esay way to file my taxes!! Also if you get together with friends, it is also cheaper then getting it done elsewhere. Turbo Tax has also improved the way to file and it is easier than ever!!
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Location:Red Deer, AB
Life Changes:I moved
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Easy to Use
If you're worried about your taxes, worry no more. Turbo Tax takes the fear out of filing an income tax return.
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Location:Surrey.BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
software improvements needed
Do not like the change to Netfiling this year, preferred the ability so save the file and then netfile later I use Turbo tax on an old Windows laptop that is not secure so always leave the wifi off. Later I would use my secure iMac to upload the netfiles and file.
Why doesn't Turbo Tax make a version for Macs, sigh....
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Problem with 2013 program
After entering information from T4RSP, amount did not show on the summary, when viewed. All other information showed on the summary. Very annoying. I would like to see everything be shown on the summaries, not just some items. This was not a problem in the 2012 program. Hope you fix it for 2014
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Location:Edmonton, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:No Preference
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Worth while
This is an easy to use program that gets the best results in filing a personal tax return. When done it even e-files your return.
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Location:Toronto, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:No Preference
Home:I own my own home
Family:I have kids
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Easy to use, easy to follow, best bang for my buck.
0points
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Slick program
This was an easy program to follow and use. Thanks
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
great title
I found the tax tips and warnings very helpful to filing my tax return.
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Location:maitland,ontario
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Went to a tax professional/accountant
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
needs to better defer medical expenses
Only complaint I have is that it does not let us carry medical expenses forward to next year. Since turbotax is used year after year, having that deferred payment would help us remember to use it the next year when it would come more in handy.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Overall useful
Over all this was a great buy and I will continue to purchase this product. The real confusing/ non user friendly piece was the HBP + RRSP and repayment piece. Fingers cross I submitted it properly
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Location:Edmonton
Life Changes:I moved
Prior Tax Prep Method:Used TurboTax
Relationship:I'm living with a partner
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Got the job done after one complete redo.
Once I entered the review section I still hadn't entered some T5 interest information as I never found the option and I ended up starting all over as if I did not just spend an hour entering the information... Bank interest is well hidden. You have to find the problem before the review section. I really dislike this program if you have to go back...it was a pain restarting the return right from the beginning. I had to do three returns and that one was an absolute pain - the other two went smoothly. So four hours and three returns on a supposedly easy to use form. Follow the arrows and jump the hoops and hope you find the hidden detours. Three years later and I still have not entered allowable Safety Box charges. It requires information that you don't have or need or says you cannot claim and keeps giving you errors. Since when is writing a will any of a tax preparers job and why is it wasting my time with that? How about keeping in line with the income tax form? If I want to read a book I will go buy one.
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Location:Regina
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Thanks for making the questions regarding the Homebuyers Repayment Plan more relevant and easier to use.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Getting Better Every Year
It would be nice if TurboTax knew that I am not qualified for certain things like GST credit/Working Income Benefit based on knowing my income already. Therefore, not having to ask me if I want to apply. Otherwise, when all slips/receipts become electronic and are importable (thus relieving us of having to manually input the boxes (which is error-prone)), it would be a super awesome program!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Easier than ever!
Much smoother flow made for an easier task. Bravo Intuit! Well done!
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Location:Fraser Valley BC
Prior Tax Prep Method:Used TurboTax
Home:I own my own home
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Effective and fast
Apart from a glitch in activating my software, the experience was the best ever, in terms of entering information, and ease of use.
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Location:Kitchener, Ontario
Relationship:I'm married
Home:I own my own home
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Go Turbo
I have used TurboTax for many many years. I am generally happy with it and will continue to use it as the years go by.
Thanks guys
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Location:Grande Prairie, AB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
always easy
I love this program. It really makes a yucky task easy.
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Location:Peterborough, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I own my own home
Family:I don't have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Spelling Errors
I have noticed that there is spelling error throughout the program, especially in the POP-UP window. Is it an indication of the accuracy of the software?
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Great Support
Not only is the ease of use of the product improving every year, the customer support is fantastic!
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Location:Thompson, MB
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Made Easy
I have used quicktax before and this TurboTax has made things much easier. The e-filing has become simple. Putting in medical info can be tedius if there is a lot.Did both sets and it was easy to move around numbers to get the best result.
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Location:Ontario
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
VERY EASY TO NETFILE
I AM USING THIS SOFTWARE FOR LAST 6 YEARS AND ITS VERY EASY TO USE. I ALSO LIKE THE NEW NETFILE OPTION BUILT IN INSIDE THIS SOFTWARE.
SEE YOU NEXT YEAR
SAM
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Location:OTTAWA, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used other tax software
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Nice Touch
The Netfile operation is excellent! No Service Canada logon. No SIN entry. Nice!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 30, 2014
Excellent Tax Software
I have no way to compare tax software because I have used Intuit software exclusively for more than 10 years. However, I will continue to use it because it gives me peace of mind, it does the job well and provides money saving tips and reminders. Overall very good value.
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Location:Williams Lake, BC
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I rent my home
Family:I have kids
Business:No Preference
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