Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
Product Reviews
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Ratings summary
Overall Rating: 
4.5 / 5
4.5 / 5
102650 Reviews
Open Ratings Snapshot
Rating Snapshot (102,650 reviews)
5 stars
66,450
4 stars
27,303
3 stars
4,940
2 stars
2,031
1 star
1,926
Easy to use: 
4.5 / 5
4.5 / 5
Value: 
4.4 / 5
4.4 / 5
96,632 out of 102,65094% of reviewers would recommend TurboTax Standard to a friend.
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Product ReviewsReview This Product
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
It keeps getting easier
Thanks Turbo Tax! Another successful filing. Easy to use.
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Location:Halifax, NS
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
such an easy way to do it at home
We have used it for the last 3 years and have had no trouble and always able to complete without help.
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Location:surrey, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
Easy to use
This was my first time filing electronically. I found it very easy to use. I used the paper forms and the program gave me a different amount. I found an error I made on the paper form.
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Location:Renfrew, ON
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm living with a partner
Home:I own my own home
Family:I have kids
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
No more tax pain!
I can file the whole family's returns in one day, with virtually no issues. Thanks!
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Location:Marystown, NL
Life Changes:I had a baby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:No Preference
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
Thumbs up new netfile procedure!
Helps in calculating income taxes a lot. Would not like doing it manual anymore. The new Net file is an excellent feature improvement!
It would be nice to have the optimizer screens by the input sections rather than in the review area. I also don't like it when the program keeps putting things like medical expenses and donations to the lower income screen when you go back after it was previously manually overridden to maximize the tax benefit. Why won't it or can't it automatically go to the maximum tax benefit and just stay there?
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Location:Calgary
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
The review at end- tax saving tips , etc is much to complicated. I file a return with no tax payable and its giving me useless tips- big waste of time.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
Great software
Have used this software for years and will continue doing so as long as they keep making it straight forward and easy to use.
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Location:Toronto
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
19 Years of Usage
Pretty good software. Sometimes not the easiest to decipher, but would rate it 8 out of 10.
Too heavy on the aggressive sales pitches. Hey, I am using your stuff. If I want more, I shall ask for it.
Have to have a good computer(enough RAM). Otherwise the program can completely screw up the computer. It did it to me. As stated, have used Turbo Tax and Can Tax now for 19 years.
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Location:Toronto
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
Good Program
My only problem was finding the Provincial and the Federal worksheet information. Neither of these forms show up when I searched for them in the forms listing.
The completed data was there but nothing showing the calculation method.
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Location:guelph Ontario
Life Changes:I bought or sold investments
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 2, 2014
first time user
I am not computer literate but found this fairly easy to use. One complaint is that the information bar down the right side is distracting and I couldn't see the whole of what I was entering information. Maybe there is a way to remove it that I don't know. I didn't like having to move the screen from side to side to read a sentence... Otherwise I will continue to use it and I am sure it will get easier..
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Prior Tax Prep Method:Did my taxes by hand
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Best Way to be accurate!
This is a very good program. It keeps things accurate and helps you remember important deductions. I do not, however, appreciate the advertising!!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
PLEASANTLY SURPRISED
Well, the fonts still won't download to my work computer so I still can't get into the help links after 6 or 7 years of doing this. Still a bit of a bummer...BUTthe SUPER FAST EASE of NETfiling this year was AWESOME!!!
Couldn't be happier all those extra steps got cut out at the end.
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Location:BC
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Excellent Software
Easy to use and provides all the tools you need for your tax filing. This year's netfiling is very simple and easy.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Saves time
This year's turbo tax was alot easier to netfile than any other year. I'm pleased with the reduced time and hassle.
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Location:Winnipeg, MB
Life Changes:My job status changed this year (switched jobs, lost a job, got a raise, or promotion)
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
This pgm is very useful especially when minimizing total tax for a couple.
In the summary display showing each spouse's data, it would be useful to show the combined data on the same screen.
Also identifying the amount of the OAS clawback, that results as income is shifted with the pension splitting, or investment(T5) percents. This would show the overall effect on the family income.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Need an option for larger text
I found the logos and menu text too small to read and had to use a magnifying glass.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Good product.
This is a good product but it could be improved. The PDF was defaulted to print in landscape when it should have been portrait mode. It also printed capital gains and losses when I had none. I had entered detailed information about my medical receipts, but it didn't print any of the data I entered. I also wish it would show by year the charitable deductions I have input in previous years, but not claimed.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Great product. Would be even better if the interface would be like the Online filing one, big letters and numbers.
But very happy with the product otherwise.
Well Done!
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Location:Vancouver, BC
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Family:I have kids
Business:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Good But Can Be Improved
I found the program to be quite good however I would suggest in the future that consideration be given to eliminate the 'Advice' section from every page (requires adjusting page width to read all of page). I would suggest a 'button' (named Advice) to be located on the page that can be accessed if necessary!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
I am pleased with the product. I have one complaint - when I open review I expect to be able to go to the beginning but it takes me to the last place I worked, I never did find out how to get back to the beginning.
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
easy
I use year after year and because we do 8 returns we split the cost and it makes it even better
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Location:Surrey BC
Life Changes:I had a baby
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:No Preference
Student:No Preference
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Good Product
I had a few problems with my disc version of TurboTax standard and had to request a download version which worked great. The Service Desk agents were great and really helped me out.
The software is easy to use (third year, used to do by hand) and did a wonderful job of getting me the best refund possible. Next year will use download version too.
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Location:Ottawa, On
Life Changes:I moved
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:No Preference
Business:No Preference
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Turbo Tax - Very Easy to Use
This was my first year using Turbo tax and it was an easy to follow process. When I received a few caution warnings I decided to pay for a live review. The agent that helped me was very patient and did a thorough review with me. She was great
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Great surprise
I was thrilled to see the new easy way to Netfile, without going through that "save as . . ." step, which often needed redoing, and the file so saved could be hard to re-find for filing purposes. This is now GREAT!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Very Easy
Only thing I don't like is the automatic use of Internet Explorer - would be better if it was able to detect and use your default browser. I don't like I.E. due to its vulnerabilities and I hate having it open or even on my computer.
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Location:Comox BC
Prior Tax Prep Method:Did my taxes by hand
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Apr. 1, 2014
Good product, not the best service during tax time
This product is easy to use - walks you through everything with ease. However, if ou need help and have to email or call for assistance, be prepared to wait. I think they are understaffed considering it is tax time!
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Location:Calgary, AB
Prior Tax Prep Method:Used TurboTax
Relationship:I'm single
Home:I rent my home
Family:I have kids
Business:I don't own a business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 31, 2014
For bank interest that is shared by spouses, it is confusing which value to enter, the whole amount or each spouse amount
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Location:Medicine Hat, Alberta
Prior Tax Prep Method:Used TurboTax
Relationship:I'm married
Home:I own my own home
Family:I have kids
Business:I own my own business
Student:I'm not a student
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 31, 2014
Easy and helpful
As per usual Turbo Tax was very helpful in dealing with all the questions that turn up at tax time. The only time I had a problem was when I had an unusual income to report at retirement time last year. Perhaps this is one condition that should be looked at and changed or handled differently. I have used this product for years and find it very good.
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Location:Redcliff AB
Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 31, 2014
Good product
I really enjoyed how much easier netfile was this year! Great job!
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Overall: 
4 / 5
4 / 5
102650 Reviews
Date:Mar. 31, 2014
Ok, but not as good as last year
There were far too many quirks this year...from issues with Netfile and errors updating. I will give it one more chance next year...
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